This company is not professional,we have been told that subscription has been cancelled.They did not take money from my credit card for a few months then start taking money again as if our subscriptio... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m really grateful for my English teacher, Olumide. His lessons are clear, helpful, and always enjoyable. He explains things in a way that makes everything easier to understand, and he’s always p... Se mer
Företaget har svarat
Deepak has been an incredible support for my daughter and her progress in math has been outstanding. Since working with him, she has moved up to a higher level at school and is now on a very posit... Se mer
Företaget har svarat
Theresa started at a low base with 3 science subjects. Her tutors, Anas and Winston helped her to improve significantly in a matter of a few months. The support team, including, Arias, Pam and Armton... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Highest Quality Tutors at the Unbeatable Prices! Kassoom has the highest quality curriculum experts as tutors. We have 1000's of past exam practice questions across all subjects /topics to ace exams. We have the highest interactivity to maximize results. Take a FREE TRIAL, take advantage of any SPECIAL OFFER and see for yourself!
Kontaktuppgifter
Storbritannien
- kassoom.com
4,1
Bra
134 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kassoom are a fantastic partner
Kassoom are a fantastic quality, reliable and easy to work with partner. Having used the 1-2-1 and tutor service they provide fantastic quality teachers, who have done a great job in reactive and planned augmentation of our educational services.
18 januari 2024
Omdöme utan inbjudan
Svar från Kassoom
Dear Rick,
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you have had such a fantastic experience with our services at Kassoom. Providing top-notch, reliable, and easy-to-work-with educational solutions is always our goal, and we are delighted that our 1-2-1 and tutor services have met your expectations.
Our team takes great pride in selecting and supporting high-quality teachers who are dedicated to enhancing educational services both reactively and through planned strategies. It's wonderful to hear that their efforts have made a positive impact on your educational initiatives.
We sincerely appreciate your partnership with Kassoom and look forward to continuing to support your educational needs with the same level of excellence and dedication.
Warm regards,
Melanie
Kassoom
Very happy mum
My daughter started tutoring 2 months ago and I have been very impressed. Wonderful customer service and her maths has come on so much. She is focusing on preparing for her GCSEs and really likes her current tutor. Efficient service and very affordable
26 februari 2024
Omdöme utan inbjudan
Svar från Kassoom
Dear Mel,
Thank you for sharing your experience with us! We're delighted to hear that your daughter has made such great progress in maths since starting with Kassoom tutoring. Providing excellent customer service and ensuring she's well-prepared for her GCSEs are top priorities for us.
We're thrilled she enjoys working with her tutor and finds the service efficient and affordable. Your feedback means a lot, and we're committed to continuing to support her academic journey.
Best regards,
Melanie
Kassoom
Amazing service provided
Amazing service provided, incredibly happy with the tutoring my son has received by Kassoom, would highly recommend to others in the future.
22 december 2023
Omdöme utan inbjudan
Svar från Kassoom
Hi Iqra,
Thank you for your review, we are very pleased that you are happy.
Best regards,
Melanie
Kassoom is a great online tutoring…
Kassoom is a great online tutoring service. My son really enjoyed his online session with the tutor who has more than 10 teaching experience. The teacher is very calm and explained everything really well. I highly recommend them to any parents who looking online tutoring.
9 december 2023
Omdöme utan inbjudan
Svar från Kassoom
Hi Nive,
Thank you for your review. Our tutors are highly experienced. We are pleased you are enjoying your lessons.
Best regards,
Melanie
KASSOOM IS AMAZING!!!
Kassoom is absolutely amazing! We are so happy. Everything has been of the very highest quality! The quality of tutoring, communications, scheduling & overall experience has been the best. We have used many tutoring companies in the past & Kassoom has been by far the best we have used.
I signed up for 3 hours a week in Maths, English & Biology. The tutors have been sensational. Lesson plans have been really good & well structured. My children have made rapid improvements and are very content with their tutors.
Lastly, the process of onboarding our children and selecting the tutors, classes & communication has been smoother than ever. This definitely made our experience as parents and for our children very friendly and easy to navigate.
We highly recommend Kassoom to everyone & have already referred many of our friends!
7 december 2023
Omdöme utan inbjudan
Svar från Kassoom
Hi Chantel,
Thank you for your review. We are delighted you are pleased with your subjects and tutors. We wish you great success and look forward to hearing about future results.
Best regards,
Melanie
Avoid if you are concerned about your kids' studies
Wish I could give them negative stars. I got my son who will be giving GCSE next year with them. At first things were on track and then it went badly down...they would get substitute teacher without informing the parent, the teacher woukd not join the class and no one would be available to provide support. They apologise for that and then repeat it again and again. It's a complete mess. It became my responsibility everytime to chase them whether the scheduled class will take place or not. Its complete waste of time, effort and money not to mention you are risking your kids future with them. I have now removed both my kids from terrible kassom. Avoid if you care for your kids.
14 december 2023
Omdöme utan inbjudan
Svar från Kassoom
Hi Tanvir,
Your experiences happened due to tutor illnesses/availability issues over the run-up to Christmas that unfortunately only affected you out of all our customers. We appreciate your feedback and have put systems in place to stop these infrequent mistakes from ever affecting customers again.
We provided you with a full refund for not just the two classes in question but for the whole month.
We are very sorry it did not work out. Please don't hesitate to call me if you have any further questions.
Best regards,
Melanie
My daughter improved a lot and her…
My daughter improved a lot and her confidence is growing. she got a 100% in her math test and I’m so impressed. she has one of the most wonderful and understanding tutors and I advise everyone to join kassoom.
27 oktober 2023
Omdöme utan inbjudan
The most trustworthy and affordable tutors
The most trustworthy and efficient tutors are employed by Kassoom who go out of their way to take care of your inquiries and needs. Over the past two months, I have grown to rely on them for my siblings' educational needs. I learned about them from a friend, and I have no reservations about recommending them to friends and parents looking for tutors for their kids. Outstanding attentive trustworthy tutors who consistently provide the best standard of service - would 100% recommend!
1 september 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you so much. We greatly value you as a customer Noah. Best regards, Melanie
Very impressive
I had a free trial with Kassoom and so far have been extremely impressed.
Well formatted, organised and presented, would definitely recommend them.
16 augusti 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you James. Your feedback is greatly appreciated. Best regards, Melanie
Incredible trial and a phenomenal experience
I had my trial with Kassoom and I have been happy ever since. I started my daughter with Maths tutoring immediately after the trial and have been delighted with her 2 weekly lessons. She is assigned homework and the customer support is incredible. This company is trustworthy, professional and highly efficient. It is heart warming that the CEO is going out of his way to make tutoring affordable for everyone, Truly grateful
10 maj 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you Patricia. Our CEO loves to stay involved. Every customer means so much to us. Have a wonderful day. Best regards, Melanie
AVOID!!!!
AVOID!!!!
Booked a trial session, got a zoom link and no one ever joined. The 'director' called after waiting for the zoom to begin 9 minutes later asking if everything was fine. Not sure if this is a scam or what. Don't pay or book with them - seem super dodgy!
10 september 2023
Omdöme utan inbjudan
Svar från Kassoom
You aren't a customer so it was challenging to look into this for you. I can see that we had a free trial booked for you. Due to a one-off technical error we were delayed very slightly on this unique occasion in starting your trial. After an approx. 7 minute delay, one of our Directors personally called you to let you know there was a technical issue. He spoke to you, apologized for the minor delay and offered to reschedule your trial. We are very sorry that you chose not to reschedule. Best regards, Melanie
I started off with Maths and soon added…
I started off with Maths and soon added French and Science. The tutors are brilliant and very experienced. My daughter Katie is now on track for her GCSE exams. Very pleased
30 juni 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you Antony. We are delighted Katie added many subjects and are very pleased that she now feels more relaxed about her exams. Best regards, Melanie
Svar från Kassoom
Thank you Charlotte! Best regards, Melanie
The quality of tutoring is amazing and…
The quality of tutoring is amazing and the price is so affordable! I highly recommend Kassoom.
10 juli 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you Rahma. Price is very important to us as we want to ensure that the best quality tutoring is affordable for everyone. Have a wonderful day. Best regards, Melanie
The quality of tutors at Kassoom has…
The quality of tutors at Kassoom has been second to none. An amazing price point too so accessible to many!
14 juni 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you Phoebe. The quality of our tutors is a top priority for us and we are pleased that you are satisfied. Thank you for being a valued customer. Best regards, Melanie
I would highly recommend Kassoom
I would highly recommend Kassoom, Excellent tutors at great prices.
3 juni 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you Lissy. So pleased you are a happy customer. Best regards, Melanie
Very handy to have tutors online and…
Very handy to have tutors online and actually even cheaper than tutors face to face! I didn’t think I’d ever be able to afford tutors but I didn’t realise they could be this cheap!
They were very flexible as I was on a tight schedule and found it hard to fit it in but they were very accommodating! I absolutely recommend!
5 maj 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you so much for sharing your experience with Kassoom.
We’re truly delighted to hear that our online tutoring has been both affordable and convenient for you. Making high-quality education accessible is at the heart of our mission, and it’s wonderful to know that the flexibility of our service helped you fit lessons into your busy schedule.
Your recommendation means so much to us, and we’re grateful for your trust in Kassoom. We look forward to continuing to provide you with excellent, flexible, and reliable tutoring support.
Best
Chris
Customer Success Team
OK much better than I thought would be pricewise
I needed a lesson fast. It was easy to contact and set and at first I thought that for the price it might be.. OK. But the tutor was great, the lesson was booked fast and the contect and tools were phenomenal!
14 april 2023
Omdöme utan inbjudan
Svar från Kassoom
Thank you so much for your great feedback.
We’re absolutely delighted to hear that Kassoom exceeded your expectations, especially in terms of value for money. Being able to book a lesson quickly, connect easily, and receive high-quality tutoring with effective tools is exactly the experience we strive to provide.
It’s fantastic to know that the tutor made such a strong impression and that the lesson quality not only matched but surpassed your initial expectations. Thank you for choosing Kassoom and for recognizing the excellent service we work hard to deliver. We look forward to supporting you again in the future whenever you need us.
Best,
Chris
Customer Success Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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