Kaoori Omdömen 

292
TrustScore 3.5 av 5

3,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Habe bei "Des Königs Schachbretter" ein höherwertiges Spiel gekauft und bin absolut zufrieden. Super Qualität, zügige Lieferung und schnelle Kommunikation mit dem Kundenservice. Allein das fehlende Im... Se mer

Betygsatt 5 av 5 stjärnor

I would definetly recommend this shop if you search for high quality chess sets. Everybody complaining about the delivery issues clearly didn't even notice that this is a current issue every high qual... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Vorsicht beim Kauf bei diesem Unternehmen. Das bestellte Schachspiel + Figuren kam per DPD. Im Packet war keinerlei Rechnung, auf dem Packetaufkleber ist der Absender nicht zu erkennen, kein Aufkle... Se mer

Betygsatt 1 av 5 stjärnor

Kaoori ist nicht zu empfehlen, falls die Sendung nicht zugestellt wird oder andere Probleme auftun. In meinem Fall wurde die Sendung nicht zugestellt. Seit nun fast 4 Monaten versuche ich die Zahlungs... Se mer

Företagsinformation

  1. Presentbutik
  2. Möbelaffär
  3. Spelbutik
  4. Butik med kökstillbehör

Informationen kommer från olika externa källor

The Kaoori Chess Company is a renowned chess shop that provides ample opportunity for chess players in the UK to purchase their favorite chess sets UK. We provide a variety of product options, ranging from unique chess sets to Staunton chess set to travel chess set and even themed chess set options. If you want to know more about who we are, what we do, and the true Kaoori Chess Company difference, then read on. Who We Are The Kaoori Chess Company is a chess shop that provides everything you need to enjoy your passion for chess. We have been in operation for many years, and our years of experience offering only the finest in chess pieces, chess sets and chess related accessories have given us a unique insight into what chess players appreciate with their sets, pieces and other necessary accessories. What We Offer We offer a variety of different chess sets, chess pieces, as well as chess memorabilia that are sure to appeal to anyone with a passion for the game. Our offerings are focused on quality and craftsmanship, with unique handmade pieces being the star of our shop. We know that chess pieces and sets should be treasured, which is why we select only the very best handmade pieces for our customers. Our chess set options include a variety of options which are sure to appeal to any chess player, whether you are an experienced expert or someone who is just beginning to play the game. Our products include wooden chess sets, luxury wooden chess sets, three player chess sets, Staunton chess sets, tournament style chess sets, themed chess sets, magnetic chess sets, royal chess sets, travel chess sets as well as antique chess sets. In addition to complete chess sets, we also offer chess boards, chess pieces, chess clocks as well as related chess accessories that will help you play and improve your chess game. Our chess accessories include chess cases in a variety of colors and finishes; cloth storage bags for pieces; DGT carrying bags; DGT connection material; as well as wooden LUX boxes. Our chess clocks include both analog and digital options, which means you can pick up a clock no matter your preferred (or in the case of tournament play, required) method of keeping track of time. Our products come in a wide range of prices that are well suited to any budget. If you are looking for inexpensive sets that are perfect for beginners or someone simply looking to play, then our travel and magnetic options may be just what you’re looking for; if you’re someone who is looking for a luxurious board that will serve as a conversation piece as well as a set to enjoy playing, then our antique style or luxury wooden chess boards may be perfect. The Kaoori Chess Company Difference We know that there are a lot of chess shops out there as well as other shops which offer chess products. However, these shops and sets lack something that we here at the Kaoori Chess Company have in spades: a dedication to chess. Our dedication helps us strive to stock only the very best quality chess sets, pieces and accessories, no matter what the budget range. We stand by the products we offer, from the most inexpensive magnetic travel board to the most luxurious high-end luxury board. If you have problems with your order, we will be there to assist in any way we can. If you have questions about products or concerns or simply want to know more information, we are there to assist you. The Kaoori Chess Company, to put is simply, is that we are there for you—whether you’re a beginning chess player who is just starting out in the hobby or you’re an expert tournament player with 2 decades of wins underneath their belt. How to Buy If you are ready to browse our well-received and exclusive wares, then all you need to do is follow these simple steps: First, head to our online website at https://www.kaoori.co.uk. Next, browse around the relevant categories for whatever it is you are looking for; when you’ve made your decision, add these items to your online cart and checkout using the checkout process. At this time, we can only accept online orders and cannot accept orders by phone or snail mail. If you are not sure exactly what you want to buy or you have any questions about the products, do not hesitate to contact us with your contact information as well as your inquiry. We know that it can be difficult to determine whether or not a chess set or piece is right for you by glance alone, which is why we strive to provide plenty of relevant information to anyone interested in our products. Chess: A History At the Kaoori Chess Company, we believe that knowing the history of chess is just as important as knowing which fine chess products to buy. Chess is one of the most ancient games in the entire world, with some variations on chess games going all the way back to the 6th century. It wasn’t until much later that the game as we know it today really took off in any significant way. During the 15th century, the game took hold in Europe, where it grew into a popular game both for leisure and play across Europe as well as eventually in the European colonies in North America. In the 19th century, changing industrialization and an increase in mass made materials led to the creation of standardized chess sets, which led to an increase in tournament play; it was during this century that the first ever international chess tournament was held, sparking a new era of competitive chess that has remained ingrained into society ever since. Chess has remained a popular pastime for people around the world for more than millennia, and the popularity of chess certainly shows no signs of abating.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

292 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(292)

0 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

No product, no money back

Nearly four months after ordering (29th Dec 2020) and not receiving the product, I cancelled my order. I repeatedly asked for my payment to be returned. I keep getting told to rest assured it will be sent me within the week. After two weeks... nothing. Absolutely look elsewhere for your chess set.

29 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased a Chess set from here

Purchased a Chess set from here, very good customer service, and would highly recommend. Item arrived in good time and was very pleased with it.

23 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Lance,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Excellent service and great…

Excellent service and great communication!

19 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Pattie,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Brilliant chess set which I bought for…Easter surprise.

Brilliant chess set which I bought for the good lady who is very happy with it. Would definitely use this company again without question. Many thanks, P.Knight.

16 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Paul,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Some bad reviews unfair.

Had a good sale on and the item came very quickly. Lovely chess board.
Alot of them bad reviews was a result of covid. I feel like the service and products are of a good standard.
I have purchased 2 boards now. First one during the hight of covid where we all had to wait a long long time to get the orders processed.
The second one I ordered and got it within the week. Shows how much the world was affected.

16 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Customer,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

A gift to a friend

16 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear James,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Very pleased with the service

Very pleased with the service. Great customer support over the phone and they made sure the package would arrive on time. Would recommend for sure!

15 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Vasil,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Gorgeous board

I bought Bonn Combo set as a gift for my brother and he loved it. It's absolutely gorgeous, the feel and quality of the materials is simply perfect, great weight balance and esthetics. We just find ourselves playing chess non-stop for hours))

15 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Armen,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

High quality

High quality. I liked it!

15 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Ruzanna,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Lovely and high-quality product

Lovely and high-quality product, I really liked it !!

15 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Zara,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

loved the set I got

Absolutely loved the set I got! Great quality

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Marina,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Finally found an amazing gift idea💜…

Finally found an amazing gift idea💜 Great products. Just loved them!!!

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Syuzanna,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Love it

Love it! Great service and products. Thank you.

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Alyona,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

The best online chess shop!!!

The best online chess shop!!!! The shipping was in time and the set quality was pretty high.

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Mariam,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Thank you for the beautiful packaging…

Thank you for the beautiful packaging and delivery on time!

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Ruslana,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

love it

just what I have expected, love the set, packaging and it was delivered on time

14 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Lilit,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Great products and service

just love it! bought a chess set for my husband's birthday, really high quality, nice packaging and on-time delivery!

11 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Lilit,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Chess birthday gift

Ordered a chess set (18 inch consul) for my boyfriend who has recently got into chess. I was a bit nervous after reading some of the reviews about long waiting times etc. because it was a birthday present. However, my experience was great! Ordered the chess set on 25th March, it was shipped on 29th March and delivered on 6th April.
The condition of the consul chess set was great (as described/shown) and my boyfriend was very pleased. I would recommend Kaoori to order from and will look to order from them again in the future.

10 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Sapna,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 5 av 5 stjärnor

Beautiful set for a reasonable price

After searching the web for the best set under £100, I found this site. Due to COVID and the 'Queen's Gambit' chess boom, the waiting time was 1 month. This took much much longer, but customer service were very helpful. I was given a 10% discount for the wait.

The set (18 Inch Essen Staunton Set) arrived yesterday and I am very happy with it! I would definitely recommend this site, just be aware that you may wait a while for it to arrive (although this may change when the chess boom settles down).

8 april 2021
Omdöme utan inbjudan
Logotyp för Kaoori

Svar från Kaoori

Dear Dean,

Thank you taking the time to share your opinion and understanding.

We strive to provide high quality products and customer experience and your feedback is greatly appreciated.

Kind regards

Kaoori Team

Betygsatt 1 av 5 stjärnor

4 months from ordering and still no chess set

I ordered a chess mid December 2020, and I was told it would take 4 weeks to be delivered. It has now been 4 months and I still have not received it.

In February I contacted them to ask where it was an I was told it would be dispatched in 2 weeks. I never heard anything again.

It is now April and I contacted them again, and they told me it would be dispatched in 2-3 weeks. I have asked for a refund, and after some back and forth they have agreed to refund me. I’m yet to see the money arrive in my account.

I have had no contact from the company from the point I ordered, except when I have contacted them.

I would definitely recommend avoiding this company.

6 april 2021
Omdöme utan inbjudan

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