Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Kanine seeks to be the most relevant destination for exciting quality premium pet products from top international brands for our four-legged friends Our pet products span the entire selection of apparel, accessories and lifestyle products to provide pet lovers with each item curated with love and intention for every facet of life At the end of the year, for every Kanine product that is sold, Kanine will donate 1% of every sale to a local Dog Rescue. Watch out for our stories on our Instagram channel @brand_kanine
Kanine Pets World Limited, 47 Stephen's Place, D02 NX78, Dublin, Irland
3,8
15 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nio was hands down the BEST customer service representative I have had contact with to date. I’ve reached out multiple times but Nio was the only one who took action. Thank you so much!!! You are a lifesaver for real.
sur le site on trouve des marquent haute gamme pour les chiens, habille ou accessoires, c'est plutôt sympa que son toutou se ballade avec un harnais ou un collier BOSS en tout cas pour ma chienne ATENA c'est comme ça et en plus le site fait souvent des remises importante comme moins 70% donc il faut visiter le site c'est un conseil pour un toutou a la pointe de la mode.
The sizes were correctly described and so all cloths I bought fitted nicely to my dod
I love Kanine! The service is always so good and deliveries are super fast!
It’s my favourite website for shopping for my yorkie, especially I love Ralph Lauren Collection!
Be very carefull to buy from this company, they send you smaller sizes clothes and when you ask them to send you the lebel to return the item they will tell that they can send it at the condition you make a new order first otherwise they dont offer returns.
They say it is in their policy which is not and they dont respect your right of comsumer to return an item within the.first 14 days
Svar från kanine.com
Hello. Thanks for your review and feedback Can you please provide your order number and also the chest measurement of your pet, this way we can look into the matter for you. Thank you for your information.
We got a smooth return and refund for our POLO Ralph Lauren products this week. Process was smooth and efficient. Thanks Kanine!
Svar från kanine.com
We are so happy you have had a positive experience. We will relay this to our customer services team!
The size is wrong and small , so when you want to return the item and change your mind , they denied to sent you the label AVOID
Svar från kanine.com
Hello. Thank you so much for your review. Each case is often unique and it is clear that any solution by customer services was not sufficient to your liking. Could you please provide your order number for further checking? We can then review the case. Please also provide the chest measurement of your dog. Thank You!
Niets ontvangen van de bestelling en nu mail van de incasso. Ze steken alles op de leverancier en doen niets met onze vragen.
we bought in excess of over USD1k from Kanine. Based on thier size chart it was just a tad too tight so we needed to change.
Turned out all smooth, we ordered a new order with the next size up as requested by customer services and then they sent the printed return label with the new order.
sending it back took a bit longer than expected, but Kanine refunded the old sizes swiftly once they received it.
all in all a great experience and the products are just toooooo high quality, it was next level and well worth it
Svar från kanine.com
Thank you so much for your order and your review! Watch out for our new brands and products comingsoon! Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration
Everything arrived on time, just as expected for Halloween.
great quality and service was fast and clear. Will definitely be back to buy again!
Svar från kanine.com
We are glad you managed to get the order in time for your Halloween party. Thank you for your support of Kanine!
Bought some POLO Ralph Lauren and BOSS items from Kanine. Arrived super fast and I had to exchange one of the items as it was a little too small due to sizing. Their customer service is great, so I bought a new order and they provided a return label for the old item. Everything was smooth, refund was executed after they received it back in their LA warehouse. Highly recommend!!!
Svar från kanine.com
Thank you so much for your feedback. Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration
Delivery was fast and I was able to use a coupon to get a great deal.
I wish the size information was a little clearer.
I'd like to see them open a store in Tokyo. I think there's a lot of demand.
Svar från kanine.com
Thank you for your feedback. We are certainly looking into Tokyo! レビューをいただきありがとうございます。貴重なご意見に感謝いたします。今後もさらに改善に努め、お客様にもっと喜んでいただけるよう努力してまいります。
Bought the Ralph Lauren harness + leash from Kanine. It came in a few days, no issues. Fits well, amazing quality!!!
Used it a few times now, no complaints. Emailed about sizing before ordering, they replied fast and actually helped.
They have so many more interesting items I'm dying to try, will probably buy again :) thanks
Svar från kanine.com
Thank you so much for your feedback. Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration
Super fast delivery. Based on the size charts, I actually was inbetween size, so I ordered what I thought was best for my bobby. It turned out to be a bit small, so requested a size exchange which Kanine covers. As I was in a bit of a rush to get the right size for bobby's birthday, the fastest way was to order a new one and they included a printed return label for the return of the old one. After they received the return, I got the refund, all smooth and efficient. customer service is great!
Svar från kanine.com
We are so happy you have had a positive experience. We will relay this to our customer services team!
Varen jeg bestilte var meget mindre - en taske til transport af hund - end beskrivelsen som er på hjemmesiden. Taskens kvalitet er fin.
Da jeg vil returnere er servicen fin, men da de kun benytter FedEx skal jeg kører fra Odense til Kolding - det er en køretur på over en time. Det virker fjollet
Så hvis du handler her, check størrelser og vær opmærksom på hvor langt der er til et FedEx indleverings sted.
Efter skrivelser frem og tilbage har KANINE tilbudt en super service gående på at FedEx henter returpakken på min adresse 👌 til stor lettelse og virkelig super service.
Så venter jeg bare spændt på den nye taske i stor størrelse 👍
Svar från kanine.com
We are so happy you have had a positive experience. We will relay this to our customer services team!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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