Kangarooparking Omdömen 

895
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I have used this company twice, once for 2 months and another for 3 months. The price seemed excellent value, however twice car came back filthy, dashcam unplugged and not working correctly, and I no... Se mer

Betygsatt 1 av 5 stjärnor

Poor customer service, especially terrible when picking up car on return to UK. Drop-off only mildly annoying: hard to contact them by phone, then slow to arrive. Phone calls sounded like chaos at th... Se mer

Betygsatt 2 av 5 stjärnor

Do not use Kangaroo parking. They are awful. Unfortunately I booked using another company name which is operated by them. The level of customer service is as bad as I've experienced. They keep y... Se mer

Betygsatt 1 av 5 stjärnor

We used kangaroo at Heathrow T3, booking via Compare Airport parking. They failed to answer the phone when we called as instructed 20 minutes before arrival and took over 30 minutes to arrive to col... Se mer

Företagsinformation

  1. Parkeringsplats

Skrivet av företaget

Airport meet and greet service


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

895 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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2,1

Alla omdömen

(895)

63 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I booked a dropoff with valet parking…

I booked a dropoff with valet parking at 3:45am. There was no clear dropoff area, and theyb didn't answer the phone. Eventually they called back. Ended up paying £21 parking to drop off, use long stay next time.

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WHERE IS MY CAR

WHERE IS MY CAR? STOLEN CAR

13TH APRIL I was meant to collect my car. My car and keys have gone missing, I have had to file a police report. The staff when i arrived at the yard after they told me they misplaced my keys informed me they cant not find my car they was extremely unhelpful and so many lies along the way.

Still they have given me no contact in regards to my car and have informed me I was wasting my time when I was stranded in London with my children waiting for my car.

Contact numbers do not call, no response from the email as of yet. Dismissive and disgusting fraudulent business. I wouldnt even call it a business. Boxes with bags of customer keys on the ground and when I asked for then to check around for my car they looked at all the customer cars which were lined up along a residential street when I also asked why customer cars are parked there they tried to use the excuse of those customers will return today however from 3pm till 23pm they didnt move, cars squashed into a small car park.

When i informed them my taxi home would be over 200pounds they refused to contribute as the excuse was normally they will only do that if they have lost my keys only I also didnt get a refund of the cost of using their awful service. Now I am WITHOUT a car, no response from them. AVOID AVOID.

13 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful company

Dreadful company - cheap but should have read all the one star reviews before booking for 2 week trip from Heathrow T2.
Were late arriving for drop off but pick up was far worse...
Anyway, whilst away checked Apple Tag in the car which suggested car was parked in a suburban street couple of miles away - not somewhere 'secure' as they claim.
On return, called once had baggage but number unobtainable or busy.
Told to leave voicemail but couldn't because that was full. tried texting but that went unreplied to.
After 30 min finally got through and was told were running 45 min late and driver would call when on his way.
After 45 min I called and was told driver would be another 15 min.
Finally driver (optimisstically described as a chauffer) then turned up to gave cockerel and bull story about traffic delays and said '"I'm stuck here now". It was then past midnight and we'd been waiting for over 2 hours after a long trip to Japan so did I care?

9 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely shocking service

Absolutely shocking service. Waited 1 hour 30 minutes for my car after landing – completely unacceptable, especially after a long journey.

Tried calling multiple times and got no answer, and when I finally did get through, it was just excuse after excuse. What made it worse is I checked my car tracker and could clearly see the car hadn’t even been moved, so I was being fobbed off.

This is supposed to be a convenience service, but it ended up being more stressful than parking myself. Zero communication, zero accountability, and a complete waste of time.

Would not use again and definitely wouldn’t recommend to anyone.

11 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Parking from Heathrow

I have used this company twice, once for 2 months and another for 3 months. The price seemed excellent value, however twice car came back filthy, dashcam unplugged and not working correctly, and I noticed after I left airport front number plated broken.
Collection and delivery can be a little late poss due to local traffic.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The driver was very friendly and…

The driver was very friendly and polite. My only slight complaint about this company is that it took 45 minutes for the driver to arrive when I dropped the car off. I’m not saying this was the driver’s fault, I don’t know why this happened. I was told by the main office that it would be 20 minutes, and when I tried to call them to see what was happening, my call wasn’t answered for a long time. This was quite stressful when I still had to check in for my flight. Maybe it was just a busy day for them, but it would be good to be kept informed of any delays, to lower my stress levels!

20 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is amazing

This is amazing, efficient and courteous. We arrived earlier than our booking time and were still accommodated with a smile. Nissanka is awesome.

23 mars 2026
Omdöme utan inbjudan

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