JW Autos Omdömen 

Booked to go see a car at 12.30
Arrived 12.25
Was told they were with another customer and to take a seat.
13.15, without so much of an offer of a glass of water or checking in on uswe left. We'd travelled an hour to view the car - listing said continental tyres, and only the rear tyres on this front wheel drive car were contis, the front were some dirt cheap ones. The rear tyres was also flat, so wasn't going to get test driven anytime soon.

Absolute waste of my, my wife, and my child's time.

EDIT as I can't reply to their reply - it's not the case that "I wasnt as seen as quickly as I would like, i had a booked appointment. It's basic time keeping. JW autos also didn't address their failure to even talk to us in the proceeding 45 minutes.

Well Presented Car Sold at a Competitive Price

Good Web Site

All the staff at JW Autos are very welcoming, helpful, friendly and understanding, the support given is second to none and I would highly recommend the company to friends and family.

I bought a car from jw autos this week, the car salesman Ash was excellent, very helpful and knowledgable, felt at ease. A great experience. Thanks ash!

The gentleman Ash was attentive, friendly and informative. At no time did we have the pressure salesman appear in his manner.
A wonderful choice of vehicles on show. An inviting sales room with all staff presenting a warm friendly atmosphere.

Excellent customer service. Very informative & not pushy. Would be happy to recommend. Car salesperson ; Crystal was so helpful & reassuring.

IV never in my life walked into a building felt welcomed from start to finish , excellent service really friendly explained everything in detail . I'm so happy I went here to look for a car and left with a car. I would definitely recommend to friends and family.Thank you to Ash

Do not buy a car from this company! They are the biggest scam on them planet.
I was sold a car in October and told that the car had all checks carried out. AA mechanic carried out a service 8 months later and discovered major oil leak and also the linkage on the gear box snapped as well.
Looking at the history of the car in more detail, 2 years ago oil leak was advisory on MOT document and miraculously disappeared of the last MOT.
Pushy tactics were used, I was sold warranty which will not cover any of the repairs and that cost me £1500 and the sales person promised the world.
£1597 out of pocket is the end result caused to me by JWAutos.
Avoid this company like the plague!!! Do not waste your money, avoid the stress.

Bought a car August 2025, sold the 3 year platinum warranty and tyre/allow cover all at a cost of over £2000. Guess what, now need 2 tyres need replacing, NOT COVERED, something with the brakes, not wear and tear, NOT COVERED.
When the car was sold, don't worry buddy 3 years covered for tyres and car, piece of mind for 3 years. Commission made, job done. Car was bought on finance regrettably and sale was made when I was in a vulnerable position. I was able then able to get my intended loan after the finance was agreed and when I spoke to the garage they said please wait 3 months then pay it off so we can get the commission. I agreed, not knowing the whole warranty and tyre cover are a sham. I now have a warranty and tyre cover that has not covered me and I am out of pocket £800. With no cover I'd have been in a better position. How does that work. I hope JW do the right thing and contact me under Consumer Duty as I am more than dissatisfied.

They cheated me when I puchased an electric vehicle from them. The sales person told me that the vehicle insurance (which was for 3 years) includes batteries as well. But when the battery got faulty (in 6 months of purchase of the car), I contacted Warranties2000 company, they told that battery is not included in the insurance and only very few parts were included. This wasted my £1,800 hard earned money. Don't purchase from them guys and don't trust the sales guy for selling the vehicle, they'll say anything.

My experience buying a car from JW Autos was excellent. The whole team was friendly and helpful, making the entire car-buying process simple and stress-free. I also part-exchanged my car and they made the whole process really easy. I was expecting it to be quite stressful not having bought a car recently but everything was handled smoothly from start to finish. I would happily recommend JW Autos to anyone looking for a hassle-free car-buying experience. Thank you.

Rip off bought a car had it two months last 3 1/2 thousand pound when I traded it for another vehicle the manager it is full of greed to make her Shine I would advise people never to use that the sales lady who dealt with us and on the second occasion was very good when we got the car home we see there was no parcel shelf so I called the dealer and was basically told as tough I had an awful experience and hopefully if this car is okay, I will never step foot into that Business again the customer service was atrocious. I run my own company and I would not treat people in that way extremely disappointed.

The staff were so friendly and helpful and sorted everything out for me
I can't recommend them highly enough
The staff were so professional

Avoid at all costs, l purchased a car from J W autos in February this year at a cost of £11.300, was pressured into purchasing an extended warranty which i didn't want, The sales lady said if l purchased the warranty i would get a better price on my part exchange, So i reluctantly agreed and was told that the warranty was a cast iron one that covered everything apart from tyres, brake pads and clutch parts, So we took the car for a test drive and all seemed ok, strangely thou when we returned back to the sale room i was told to drive it into a parking bay, we then did the deal and went to get the car and it had been turned around not thinking any thing of it we drove home with out any issues untill i went to reverse on my drive and no reversing camera, So rang j w autos and was told to get it repaired and they would pay for it, l had it repaired at a cost of £120 and it took them over 4 weeks and several phone calls to send me the money, Then after 2 weeks of trouble free motoring the car would not start, called out the aa who diagnosed a flat battery and advised me it would need replacing, So after several attempts to contact the warranty company without success i tried j w autos aftersales team what an absolute joke they were basically once they have your money they don't give a sh##,So in the end i paid for a new battery myself as i needed the car for work then thought i would hopefully get the cost back from warranties 2000 at a later date, When the new battery was fitted the garage had to reset the managment system and it flashed up a fault of a missfire on cylinder 2, So i had to get that done also the total repair bill came to £520 which i paid hoping i claim it back from Warranties 2000 as it supposedly covered everything as i was told by J W Autos, After another week of trying to contact warranties 2000 they eventually rang me back and said yes they would pay my claim if i sent them the invoice which i did a week later they emailed to say the warranty only covered the coil pack and nothing else and would only pay me back £35, After calling them again they said nothing to do with them speak to the garage i bought the car from as i had only it a month, So back on phone to aftersales who refused to speak to me or answer my emails, So i decided to go back to the garage to speak someone but surprise surprise there was nobody available at the time and i would have to call them back, After weeks of trying with no luck it was making ill so i decided to give up on both J W Autos and warranties 2000 both are an absolute joke and once they have your money there not intrested and that's the end of it, so i have now sold the car at a considerable loss, With purchasing the car, the warranty and repairs my total outlay was £12.750 and i sold the car for £7.750 so for the 3 months i had the car i ended up losing £5.000 But do they care obviously not, Please aviod i wouldn't want anybody else to go through what i have.

Very friendly and very helpful

Do not buy from JW Autos. While the buying process was great, the aftermath has been appalling. Just two days after buying a car, the engine management light magically appeared. We arranged with JW Autos to take it to a garage for repairs. The garage sorted the issue but said it might reappear and the car might need to be sent back to Hyundai. Six days later, the light came back on. We came to JW Autos because our car broke and we needed a reliable family car that I would be driving my 18-month-old daughter around in. I explained this to JW Autos and explained that I can't risk driving my young daughter around in a car when we don't know the issue and that I need a reliable car that I could drive immediately without all this chaos. Therefore, I wanted a full refund (well within my 30-day legal rights). JW Autos straight up REFUSED and has since told us the car ALSO has a RECALL back to Hyundai for a completely separate issue! JW Autos has no care for customers and the state they sell the cars in. Disgusting service! We are now having to go through court proceedings to get our money back, and we currently can't risk driving the car due to not knowing what the multiple problems are with it! Horrendous service and care from JW Autos, and I wouldn't recommend them to my worst enemy.

The environment is captivating ,clean with clean cars. But what actually make me feel relax and decided to patronise your company was because of a male staff called Louis , his marketing skill was excellent, good approach, patient level topnotch, and good sense of humour. Inaddition, I appreciate the young lady that wrapped up the final contract with me.

Very friendly and welcoming staff,not pushed into anything. Would definitely recommend to friends and family

Staff polite and welcome,more than anything I liked the fact that nobody was pushing car's I was not interested