JumpStory Omdömen 145

Scam and a complete fraud. Signup is unclear, while signing up for a 14 day trial I ended up inadvertently signing up for the annual plan and was immediately charged for a year. The trial is only available for the monthly plan. Content is easily available from other sites without any need to sign up. Useless website being run by unscrupulous people. STAY AWAY

UPDATE: They were very quick in reversing the charge, and canceled my subscription without any hassle. So kudos for that. However, they should make their free trial clearer, with a message upon choosing the annual option that the user will be charged immediately.

WARNING!! do not hand over your credit card details to jumpstory, they keep taking money from your card after you cancel the subscription with them! this is despite them acknowledging my cancelation.

Watch out for their "free trial" marketing where they try to get your credit card detail. "We will NOT charge anything on the card, but we need it for the account to work"

I was approached my the JumpStory team 12 times via email (against GDPR regulations no less). Finally gave it a shot, after my coworkers insisted.
Beautiful UI and friendly app, which was pleasant to use. Unfortunately I decided to not continue my trial as the price point is too high for most of my small business clients.
One month after cancelling, I noticed a charge appeared on my CC. I tried to cancelling again, only to be charged again the following month.
In my opinion, this is probably a bug so it should be an easy fix. What is not so forgivable is that I couldn't delete my CC information. This and the bad experience cancelling has made impossible for me to recommend this product.
Be very mindful while signing up and check your statements after cancelling. Buyer beware!

After initial bad reviews their Head of Customer Support took good action to settle satisfactory. Though they need some work, especially on their nagging automated email platform, there is hope for the future => 4 stars.

I guess that the main wish for a frequent user of a photo bank is to have a good search engine. Unfortunately, the search form of Jumpstory is awful. I used it in the 2 weeks of trial, having in mind to buy a subscription. But... sorry, no.
When I search for a pic, I want to find it directly, in 2 seconds, and download it in other 5, not to ask for someone in the client service for help.
For example, try a simple search of "Sagrada Familia". You will get tons of non related pictures, useless and annoying. Not even ONE picture with the Barcelona attraction.
So, it's a shame you have thousands of pictures but you cannot have a good, strong search form.
So... bye bye, Jumpstory!

Really great platform with useful features and photo editor included.
But what really is amazing – is their customer support team. Really responsive and always happy to help.

I needed a few pictures for my blog but I couldn't find anything on their webpage. I felt uninspired and all the images seemed repetitive. I turned to their support team. In less than an hour, I had a few options to pick from on the topic of the blog and I was able to use that time to focus on the writing.

Increasing collection makes for a promising future

Jumpstory has increased its collection in these last months, not only in the amount of assets available, but also the diversity of the subjects depicted.

That, as well as the intuitive classification makes for a promising future for a wide range of organizations, from content marketing, to in-house communication bureaus, advertising and PR agencies.

A great solution to find photos and graphics. The most surprising thing is to find that they support stand out and help you find images if you couldn't find it yourself.

I am still in the trial period, I trust in these guys that are working hard to implement better features and to add new resources. At the moment the video database is not so rich, for this reason I rate 4 stars. But keep pushing guys

They just pull images from free sites such as Unsplash and Pixabay and then charge for them. Ripoff!

It is one of the best new tools that i had seen. Keep on evolving guys! Good job!

I like the idea and very helpful for designers and even for home use. Create greetings and use quality photos, videos, sounds and fonts. Also the rights are applied.
Support response time was less than an hour and within 2 hours, problem was solved.

Great platform, I am satisfied with the entire database, all the tools as well as the subscription model.

Definetelly a good platform!
Had trouble in finding the images I wanted for a social media campaign and JumpStory was a very good solution! Looking forward for their development and growth.

The tools the platform count with are really helpful for me in order to choose the most suitable pictures or videos for my blog posts. Plus, I feel safe using the content for any purpose, without getting into any copyright trouble.

Jeg er meget glad for at bruge Jumpstory. Det er nemmere at finde "danske" billeder, hvilket ofte kan være en problem hos konkurrenterne. Desuden har de en god support, hvor man altid kan få hjælp, hvis man søger et specifikt billede.

Vi har kun haft gode oplevelser med Jumpstory !

En flot og brugervenlig service, hvor prisen samtidig er rimelig... og til at finde ud af.

Ikke noget med at købe "poletter" til køb af billeder i forskellige priskategorier. Nej, her er det som at være på ferie med ALL INCLUSIVE ;-)

Let at gå til !

Med venlig hilsen

Lars
Printerpatroner.dk