Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... Se mer
We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... Se mer
Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... Se mer
Företagsinformation
Om Jumpflex Trampolines
Skrivet av företaget
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Kontaktuppgifter
4,8
Utmärkt
339 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trampoline net ripped emailed about…
Trampoline net ripped emailed about issue and was resolved very quickly without any problems thank you
27 juli 2022
So quick and easy to get replacement…
So quick and easy to get replacement part under warranty. Very pleasant to deal with. Best warranty service I have ever experienced. Thank you
27 juli 2022
They know their product and knew…
They know their product and knew exactly what I needed very little questions asked. Delivery of product was swift. Good company to deal with.
27 juli 2022
Great service
Great service, bought a trampoline 3 years ago and safety net broke near the zipper. Sent one email and they sent out a new safety net under warranty
26 juli 2022
Quick & Easy ordering and Delivery - Great customer service
I was very impressed with the ease of ordering & quick shipping. I noticed upon receiving my trampoline that the Shade Cover was missing - I emailed the team who got back to me within a couple of hours saying they have sent out a replacement with very minimal questions asked. I was very impressed with the customer service and ordering process.
26 juli 2022
Great Trampoline
Great Trampoline, very easy to put together with clear instructions trampoline arrived within a few days
25 juli 2022
Perfect Addition To Our Trampoline
This slide is fantastic! Took a gamble as the website says it does not fit other brands but it works perfectly for our trampoline! Freight was fast and the quality is great! Hopefully it will last a long time! Best present for our little man’s 3rd birthday!
22 juli 2022
Highly recommended!!
Highly recommended!!! Great product, fast delivery. Excellent quality trampolines and accessories.
22 juli 2022
Great product!
Great product and super friendly and helpful sales team. Wouldn't hesitate to recommend!
22 juli 2022
One of the bolts holding the net onto…
One of the bolts holding the net onto our trampoline was bent from kids swinging off it. I explained the problem to Jumpflex and they organised a set of replacement bolts at no charge with no questions asked. I was so impressed!
22 juli 2022
I have just bought the 14ft trampoline…
I have just bought the 14ft trampoline and we love it. It’s so big and spacious for three kiddies and us parents to jump too.
The customer service has been wonderful, I’ve been in contact over instagram and email and they have been so attentive and replied quickly.
Would definitely recommend Jumpflex!
22 juli 2022
Great service and product
Our order came much faster than expected. We ordered the 14ft model. Assembly instructions were very easy to follow.
It did take a fair bit of effort attaching some of the safety net with 1 person due to the tension on the support poles required - definitely recommend 2 people for that part, which made it much easier to finish.
The product is great quality so far and bounces well. With 4 young boys, the kids have been having a great time on it.
20 juli 2022
Another amazing interaction with…
Another amazing interaction with jumpflex. They replaced our net with no fuss. Easy to deal with, and a great product. Couldn’t recommend more highly.
20 juli 2022
Had a broken safety net
Had a broken safety net. I rang and had a very quick response and had a new one sent out asap. Great stuff!
20 juli 2022
I have give it my grandchildren yet…
I have give it my grandchildren yet it’s a Xmas present. Will send a pic in then
17 juli 2022
Too easy
Easy to order. Easy to chat to sales team. Already have trampoline. Super quick delivery.
15 juli 2022
Fantastic product. Disappointing delivery.
Absolutely love the trampoline and all the accessories especially the shade cover and the slide that we purchased. Very easy to put together!! Absolutely love the product.
The delivery was disappointing however. Maybe you should consider a new source of shipping the delivery person tried to get us to pay an extra $100 on top of what we already paid just to bring it down the driveway. We ended up having to hire a truck and pick it up from the depot. Which was extremely frustrating.
UPDATE. Have been contacted regarding the delivery and very happy to change my score and review to completely positive from Jumpflex side.
9 juli 2022
Omdöme utan inbjudan
Svar från Jumpflex Trampolines
Hi Aimee,
Thank you for taking the time to leave us a review.
We are very disappointed in hearing you had issues regarding the delivery of your trampoline. I have sent through a separate email to assist you on this matter.
Even with this issue, we're happy to hear your family loves their new Jumpflex™ trampoline.
If you do come across any further issues, please don't hesitate to get in touch.
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