Juliettes Interiors Omdömen 

127
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I wanted to say a huge thank you to Juliette and her team for all their help throughout our order. From start to finish, she was incredibly responsive and genuinely a pleasure to deal with. W... Se mer

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Betygsatt 5 av 5 stjärnor

What a find! Stumbled across Juliette’s Interiors while looking for someone to help fit out our London appartment. From the first engagement her and the team were very professional. Designs were creat... Se mer

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Betygsatt 5 av 5 stjärnor

From placing our order to doorstep delivery, we found the team more than helpful. They kept us up to date throughout the process and answered any queries promptly. We would have no hesitation in or... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely wonderful company to buy from. Friendly and helpful throughout. Courteous and respectful. Considerate throughout. Enjoyable buying experience. Their products are exquisite and when you bu... Se mer

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Företagsinformation

  1. Inredningsarkitekt
  2. Sovrumsmöbler
  3. Möbeltillverkare
  4. Möbelaffär
  5. Lampbutik

Skrivet av företaget

Established in 2005 offering high end luxury interiors. We’re not just designers and retailers for customers who expect only the best. We support the trade as pioneers in AI-driven furniture manufacturing producing one-of-a-kind pieces tailored to your exact vision. No minimum order. No limitations. Just tell us what you want, and we’ll bring it to life. Discover award-winning luxury interior design, high-end residential furniture, statement lighting, and curated accessories Join our community of delighted clients who consistently rate us 5 stars for our service, quality, and attention to detail. UK Registered Company No. 05509726.

Our service promise

Top tier service

We always treat our customers with a high level of service regardless of purchasing a single item or an entire home. It’s the same to us.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

127 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(127)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Karen - Excellent Quality

Excellent service exceptional quality love my new sideboard would definitely buy from Juliette again

23 juni 2021
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Thank you Karen. Enjoy your lovely furniture. We really appreciate your review. Kindest regards.

Betygsatt 5 av 5 stjärnor

Bedside Tables

Bedside Tables
I recently used Juliettes Interiors to provide me with some bespoke bedside tables for one of my Interior projects. Virginia was a pleasure to work with and I am very pleased with the end result -the quality is excellent. The delivery team were on time and were very careful and diligent with the unpacking. I would definitely use this company again. Rachel Cooper (Rachel Cooper Interiors Ltd)

14 juni 2021
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Thank you Rachel. Virginia is very happy ! Your feedback has put a big smile on her face today. Kindest regards.

Betygsatt 5 av 5 stjärnor

Juliette and her team recently provided…

Juliette and her team recently provided us with pieces of furniture and soft furnishings. They were so helpful and their attention to detail was wonderful! Their input was perfect from start to finish - for both big and small purchases! Such a friendly and professional service! We will most definitely turn to Juliette and her team for interior design going forward!

9 juni 2021
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Svar från Juliettes Interiors

Thanks Emma. We are grateful to receive your feedback. I am happy we were able to assist with your amazing interiors. Enjoy your beautiful home.

Betygsatt 5 av 5 stjärnor

5 star interior design service & furniture

Juliette and her Team recently provided us with their interior design services as well as purchase of furniture. Both of us have been delighted with the outcome - the Team’s attention to our needs as clients as well as finding furniture suitable for our budget. The furniture is of high quality (as to be expected) and the design of our living room & guest room is not something we could have done ourselves. We are very much looking forward to using Juliette’s Interiors for round 2 renovations (master suite & kitchen).

8 juni 2021
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Svar från Juliettes Interiors

Thanks Paris. We really do appreciate your feed back and look forward to working on the next phase.

Betygsatt 5 av 5 stjärnor

Thank you very much

Thank you very much. I have received the goods and am totally thrilled with design and quality!
Appreciate your efforts throughout this process

14 april 2021
Omdöme utan inbjudan
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Svar från Juliettes Interiors

HI Ekaterina. Thank you for leaving the review. We really appreciate the feed back. Kindest regards.

Betygsatt 5 av 5 stjärnor

Fabulous furniture absolutely stunning

Fabulous, I am so pleased with my purchase of dressing table, mirror and bedside cabinets. It was well worth the wait and looks stunning in my bedroom. The hand painted quality is exceptional. The handles are just what I wanted and Juliette did everything she could to make this happen. This is the second time I have bought from Juliette and I would highly recommend them particularly if you are looking for that unique piece of furniture that no one else has. Of course you pay for the quality and you do need to wait a little longer but patience is definitely a virtue and good things come to those who wait, to say I'm delighted would be an understatement. I'm thrilled. Thank you

22 mars 2021
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Svar från Juliettes Interiors

Thats very kind of you Katherine and yes you were very patient. We are grateful for that. Enjoy your furniture it really does look stunning. Kindest regards,

Betygsatt 5 av 5 stjärnor

Absolutely excellent class and…

Absolutely excellent class and learning. The organization of the course was fantastic and it really gave a good foundation for the design aspect. It was also fun and most importantly very well carried.

19 mars 2021
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Svar från Juliettes Interiors

HI Shelly do let us see what you do with your newly acquired skills please - we love to see the results. Thank you for the kind review.

Betygsatt 5 av 5 stjärnor

I must say this is an amazing company

I must say this is an amazing company. From the staff to the products. I ordered some crystal table lamps. The staff at Juliette’s helped me the whole way along, sending samples of material, easy payment, full information on delivery. I messed up with delivery address and they changed all details for me. Lamps arrived Monday- they are magnificent

3 februari 2021
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Svar från Juliettes Interiors

HI Maureen. I have passed on your comment to Piret who handled your order. Thank you for your kind words. It means a lot to us.

Betygsatt 5 av 5 stjärnor

Summer house

The product was perfect and good quality, Very Happy..!!

10 januari 2021
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Svar från Juliettes Interiors

Thanks Mark. We appreciate your review. Kindest regards.

Betygsatt 5 av 5 stjärnor

Very satisfied - thank you Juliette.

Juliette's Interiors was most helpful and effective in achieving the luxurious feel and look in my penthouse apartment. They listened to me, took on board my priorities and delivered several ideas and concepts. Then the actual delivery and quality of goods received were flawless. I compliment Juliette's and I look forward to using this interior designer again.

8 december 2020
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Svar från Juliettes Interiors

Thank you Michael. It was a real pleasure to work with you. Enjoy your penthouse.

Betygsatt 1 av 5 stjärnor

TERRIBLE SERVICE AND DEFECTIVE GOODS

REFUSAL TO SEND ITEMS PAID FOR, TERRIBLE SERVICE AND DEFECTIVE GOODS
I'm not sure if this business is in financial difficulty as they're holding my paid for item. I purchased four light fittings. After they arrived I complained about the scratches and requested a refund. I had waited months for these to arrive and the quality was well below standard, they were not as described. I also didn’t want to wait months for new non-defective ones to arrive. I was told that as these were a special order, I could not request a refund but that she would repair the defects. Juliette took the light fittings back and informed me that they were sent back to Italy to have the leafing replaced (admitting defective) to remove the scratches. They were returned to me weeks later. Upon receipt they were all scratched, one was particularly bad. She then eluded that I myself had damaged it, so I requested photos of the item before it left her premises, she sent them to me and the scratches could be seen on Juliettes photos. I do not believe that they left her showroom to be returned to Italy. Even though I was very disappointed, I accepted three, based on the fact that the marks wouldn’t be seen at a distance and returned one that had a large visible scratch down the centre for repair or replacement. I was treated terribly by Juliette herself. She’s rude, untrustworthy and manipulative. I was even called an awful customer on an email. She refused to rectify the defect and after dozens of emails she decided that she would only speak to my solicitor. In the end I’ve been forced to pay for a new light fitting (same product) from somewhere else, as I had three on the wall and a wire exposed where the last one would be. She is holding my £850, paid for item, which I returned to her for repair or replacement. She refuses to accept the defect and still refuses now to return it to me. This was so I could have it repaired myself, even though I paid £450 for delivery she demands that I collect it. I am in tier 3 Covid restrictions and she insists that I must break the law to collect it, from Leicester to Chelsea, even though it was an online order. I invited her to bring it to me as she would be working it’s allowable under the restrictions, so that I could point to the large scratch in person as she states that she can’t see it. She refused my offer as she sees herself as far too important to travel to her customer. My review with photos is on Juliette's Interiors Facebook page. I would be very careful ordering anything from here. Also note that anything that states “special order” means it’s nonreturnable unless there’s a fault. In my experience it’s nonreturnable even with a fault. You will receive lies and abuse to go with being ripped off. I’ve been polite to Juliette throughout. If she doesn’t like your complaint she will hold your paid for items, buyers beware.

In reply to her completely untrue response to my review - I just fancied some lights from elsewhere so wanted to cancel my order, as she states in her response. This is a complete lie, if I were to say something untrue, I would have to take this review off. It is against the law to bring a business into disrepute on untrue facts. My facts are true and Juliette’s are not. The lights were rejected due to being faulty. I did not cancel my order.
why would I accept three and return one? Why is she holding my item and refuses to return it when I’ve paid for it and I’ve paid for delivery? She even created photo's omitting the fault and sent them to me and the manufacturer. The photo's on Facebook show how untrustworthy Juliette is. Customers aren't stupid, they can see that my photos are in natural light in my home and yours is in a reflective light, changing the way that the item appears, if it is even the same item. Even in the photograph of the item before it left your shop the scratches can be seen but not on the one "prepared" for facebook and the manufacturer. I am so pleased that your potential customers can see how I have been treated by your response. No concern at all for the distressed customer with three lights on the wall and one missing, making my lounge incomplete for Christmas. Stating that the box is ready to collect in her response is again evidence of the poor treatment you will receive. I paid for delivery but her obnoxious behaviour sees fit to amend her own terms at any point and demand that you collect your item. A 4 hour round trip, no less!

7 december 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

This customer purchased 4 wall lights to be made especially for her. She then decided to cancel her order (by email) after production as she had seen something else instead. We explained we cannot cancel items made especially. What followed then was unnecessary false allegations, abuse and bullying with threats to leave a poor review. False allegations of faulty poor finish to the lights was totally untrue Our photos and videos of the lights showing them in perfect condition were accused of being falsified and manipulated (by email). The items were in perfect condition in every way and exactly as shown on our web site. We invited the customer to visit us in person to show us the issues that we were not there which she refused to do. We did everything possible to overcome the false allegations and always responded quickly and the order was delivered on time. We have never been subjected to this behaviour before as demonstrated by our 5 star reviews. The manufacturer also refused to deal with this customer any further. The customer is an accountant so can clearly see for herself as anyone can on companies house our financial situation is very strong and remains so. The customer has refused to collect her item. Its boxed and ready for her.

Betygsatt 5 av 5 stjärnor

Lovely mirror

Lovely mirror, good communication and friendly delivery guy. 😀

23 september 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Thanks Anita. Enjoy your mirror. Its one of my favourites !

Betygsatt 5 av 5 stjärnor

A solid A

Great selection at the store. Installers were fantastic.

23 september 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

It was a pleasure to work with you. Thank you very much.

Betygsatt 5 av 5 stjärnor

Very professional and helpful service

Very professional and helpful service. My clients were delighted with the headboard and chandelier. Delivery was on time and went without a hitch. It was a pleasure working with you.

19 mars 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

HI Christine. We really do appreciate your review and look forward to working with your next project.

Betygsatt 5 av 5 stjärnor

Wonderful service from Juliettes…

Wonderful service from Juliettes Interiors. Great products and excellent follow up from Juliette herself to ensure all had gone smoothly. We dealt with several members of the team and all were helpful and courteous.

11 mars 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

We really appreciate you leaving us a review. Enjoy your table lamps. Kindest regards

Betygsatt 5 av 5 stjärnor

Juliette’s interiors

Juliette is incredibly friendly, knowledgeable and helpful. This is our third purchase from Juliette's interiors and we are extremely pleased with the floor lamps, chandelier and floor mirror. We would highly recommend you to visit them

30 januari 2020
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Thank you very much Raj.

Betygsatt 5 av 5 stjärnor

Beautiful Italian Side Table

Very pleased with purchase of 'Italian side table'. From when I placed order, I was kept informed via email that I would be contacted prior to delivery to arrange suitable date. Delivery arrived on day that was convenient for me..... and side table is beautiful. It's in a soft ivory colour, with delicate pale gold carvings on top, and deeper gold colour on legs of table. It's a feminine, romantic design,,,, and I am very happy with purchase, and of Juliettes Interiors, who I find to be a Company that sells stunningly beautiful items, that would last a lifetime, in terms of quality and craftmanship.

13 december 2019
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Hi Julie thank you for your continued support. Kindest regards. Juliette.

Betygsatt 5 av 5 stjärnor

My new furniture arrived and it…

My new furniture arrived and it exceeded my expectations! Thank you for the outstanding customer service I received from start to finish. The furniture is beautiful! A special thank you to Julie, Tish and Karen who oversaw all the details-kudos to you all! Love my fringe too! You are The Best! It’s been a wonderful experience. Debbie I

5 december 2019
Omdöme utan inbjudan
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Svar från Juliettes Interiors

Hi Debbie. Its always been a pleasure to work with you. I have sent a private email to you .

Betygsatt 5 av 5 stjärnor

Superlative service and quality

I have to say Juliettes interior delivers quality to a very high standard. I was kept informed about progress at every step and Juliette herself made sure that the furniture was delivered in time for my housewarming event.
Highly satisfied with the service and most importantly with my sofa, dining set and centre table.
You had explained about the inability to carry out QC due to the tight deadline.

1 november 2019
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Svar från Juliettes Interiors

Dear Dr Supriya it was a pleasure to work with you. The final result was stunning. I truly wish you and your family much happiness in your beautiful new home. Do contact me personally should you require to use us again. Kindest regards. Juliette

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