Great site, lovely clothes, easy purchase process and prompt delivery. The coat I ordered in my usual size arrived and it's way too big. I've tried to return via the link to Royal Mail's return servic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I first was in communication with Anna at Jules B regarding sizing for the Lofina. The replies were quick, helpful and very professional. Once ordered, shipping communication was great and the sandals... Se mer
Företaget har svarat
The quick shipping and turnaround delivery to the US. One suggestion that i do have for the team is please for different brand do provide correct sizing don't put up a generic size chart and expect e... Se mer
Företaget har svarat
To be honest, this was my first time ordering from JulesB, so I was uncertain if the clothes were legit, and being in California…would they ship to here, well anyone having any doubts, I’m here to put... Se mer
Företagsinformation
Skrivet av företaget
We’re Jules B, a luxury fashion retailer based here in the UK. We’re an independent, family-run business and we believe in giving our customers something that little bit different. Though our focus is on luxury fashion, our unique ethos of product before brand means that each and every item has been carefully selected on the merit of its design, quality and value for money. This approach enables us to curate a distinct offering of men’s and women’s clothing, footwear and accessories, which we know our customers will love and won’t find anywhere else. We offer an exclusive range of established designer brands and a selection of more niche, independent labels, so there’s always something new to discover.
Kontaktuppgifter
Yellow Brick House, Back New Bridge street, NE1 2TY, Newcastle, Storbritannien
- +44 (0) 1912112331
- customercare@julesb.co.uk
- julesb.com
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great site but Returns Service not working and no way of contacting Customer Services by Phone
Great site, lovely clothes, easy purchase process and prompt delivery. The coat I ordered in my usual size arrived and it's way too big. I've tried to return via the link to Royal Mail's return service but Royal Mail's website is saying that this retailer is 'not found' and just returns me to their homepage. I have tried calling Jules B but as mentioned by other unhappy customers the telephone line is 'temporarily' suspended. I've sent an email to Customer Care at Jules B but have yet to receive a response and am now very concerned as to how I return this item and retrieve my money.
20 mars 2026
Omdöme utan inbjudan
Excellent legitimate company
Excellent legitimate company! Fast and reasonable cost shipping to Canada. Great prices for a brand new brand name blazer. I was skeptical at first having never ordered from either but would order again. 5 stars! Thank you!
30 januari 2026
Omdöme utan inbjudan
A postive experience from start to…
A postive experience from start to finish.I had to exchange the boots I ordered twice due to the size of my particular Sorel boots being quite small, both times the exchange process was seamless.Will definately use again.
25 januari 2026
Omdöme utan inbjudan
Very Disappointing Service
I returned an item which was received on 15 December (tracked by Royal Mail). There has been no acknowledgement of receipt and no refund. I have emailed and not received a response and you cannot contact by phone as their telephone lines are temporarily unavailable. Whilst I realise it is the Xmas period and this is a good excuse for all I think the service is very disappointing and I will not use or recommend this company to any of my friends.
30 december 2025
Omdöme utan inbjudan
I ordered a jumper on next day…
I ordered a jumper on next day delivery. This is now day 4 of excuses from DPD as to delays in delivery. For goodness sake use another carrier. I will be very reluctant to order again. I spent 3/4 of an hour for customer Service this morning until my phone ran out of battery. Tried again and JulesB not taking calls due to high demand suggested emailing which I already did with no response. This is appalling service.
19 december 2025
Omdöme utan inbjudan
Beautiful gown
Beautiful gown, good price and prompt delivery. Overall great customer service
22 november 2025
Omdöme utan inbjudan
Is this a scam
Ordered designer gloves for daughter in laws birthday, they are meant to come via DOD I’ve had emails and notices they are stuck with DPD? This is over a week, no reply from customer services is this a scam? Worried I’ve been had!
12 november 2025
Omdöme utan inbjudan
Jules B uses Royal Mail
Jules B uses Royal Mail, which is unreliable versus UPS. Never got my purchase. After 4 weeks I was refunded.
14 oktober 2025
Omdöme utan inbjudan
Great experience
Great experience! Shipping and tracking clear and easy! Email updates so we knew where the package was. Fabulous gift for my hubby who loves the shirt! Thanks
1 september 2025
Omdöme utan inbjudan
Always a positive experience.
Always a positive experience.
Very competitive prices, reasonable shipping cost and great selection.
Shop without worries.
8 augusti 2025
Omdöme utan inbjudan
Second time I have ordered from Jules…
Second time I have ordered from Jules and both times I have had a great experience in dealing with them. Highly recommend ordering from them.
22 augusti 2025
Omdöme utan inbjudan
Beautiful clothes
Beautiful clothes. Great shipping service to the US. So happy.
Just wish there would be an option that you do not have to be present for delivery. It’s a bit of a hassle to pick up the package at the post office when you miss the delivery.
29 augusti 2025
Omdöme utan inbjudan
Abysmal Customer Service
I’m in US, ordered item, unaware shipping is from UK until receipt order confirmation immediately after placing order. Shipping time estimated to be 5-7 days and signature required. Immediately messaged customer service and let them know to ONLY ship to address provided if item would arrive by a certain day and no signature required. No response. Item shipped. Delayed in customs 7 days. Now arriving today, taking 11 days. Obviously, no longer at address. Customer service has repeatedly not replied to messages and had been unhelpful in any response. I have not called them as they don’t have a WhatsApp number and would be expensive to call from US to UK to resolve. Big hassle. Easily avoided through better site design and customer service.
14 augusti 2025
Omdöme utan inbjudan
Great price and speedy delivery!
Great price and speedy delivery!
20 augusti 2025
Omdöme utan inbjudan
Have not received the package yet
Have not received the package yet - seems to be lost…
21 augusti 2025
Omdöme utan inbjudan
Great ordering and delivery
17 augusti 2025
Omdöme utan inbjudan
Sharp jacket at a competitive price
Like the Belstaff jacket a lot and the sale price made it a must have. Hope it fits.
The website is easy to navigate and completing transactions is easy.
16 augusti 2025
Omdöme utan inbjudan
I’ve ordered several times and it was a…
I’ve ordered several times and it was a very smooth process!
8 augusti 2025
Omdöme utan inbjudan
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