We have had amazing service from Angela Wood at the Northallerton branch. She is friendly, helpful with her advice, patient when we change our minds or ask for a further quote. We have been to the sh... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... Se mer
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Janet & Emma in the showroom at Ulverston are just brilliant…really helpful & quickly resolved a problem with a shower tray, contacting the supplier & setting up a meeting to sort the issue. Many tha... Se mer
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The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... Se mer
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Företagsinformation
Skrivet av företaget
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Skrivet av företaget
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Kontaktuppgifter
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, Storbritannien
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4,8
Utmärkt
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Carl was a massive help at barnard…
Carl was a massive help at barnard castle followed me round and helped me collect my stuff much appreciated Carl 🫡
5 augusti 2026
Omdöme utan inbjudan
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Barnard Castle branch. It is great to hear that you are happy with the level of help and service you were given by Carl. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great service and product received…
Great service and product received quickly great communication
17 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Hidden item
Great delivery, on time etc.
Just took me a while to find it as it wasn't in the agreed location!
21 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch, It is great to hear that your order was received on time but wasn't put where agreed. It is good to hear that you were able to find this. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Good customer service
Company rang after I placed my order to say exactly when it would be delivered.
21 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review. It is great to hear that you were kept fully informed in on your order status by our Grange branch and you have rated the service as 5*. This is great to hear and we hope that we will see you again very soon!
Nothing appeared a problem for the…
Nothing appeared a problem for the staff at the Otley branch. Very good, very polite.
21 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review. It is great to see you have rated the service as 5* and nothing was a problem in branch. This is great to hear and we hope to see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and taking the time to leave us a review. It is great to see you have rated our service as 5* and you were happy with the delivery service too! This is great news and we hope to see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. It is great to see that you have received 5* service from our Penrith branch and your delivery instructions were followed. We hope that we will see you shopping with us again very soon!
Ordered materials Monday and wasn’t…
Ordered materials Monday and wasn’t informed that they couldn’t be delivered till Thursday had to cancel order and wait for refund…
20 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review Brad. Following a thorough investigation by the Branch Manager in our Bingley branch, we can confirm that your order was delivered next day on Tuesday 21st July at 11:16am. We have contacted you via email in relation to your shopping experience with us.
Many Thanks, JT Atkinson
Faulty part bur sorted quickly…
Shower part was faulty but quickly changed and very friendly and helpful staff. Great service
19 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review Kelly. We are sorry to hear there was a problem with your shower. However, we are glad to hear that this was resolved for you quickly by our customer service team and the issue was resolved. We hope to see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review John. It is great to hear that you have received excellent service from us, and we hope that we will see you shopping with us again very soon!
Excellent all round my only negative is…
Excellent all round my only negative is that no one contacted me to let me know when the delivery was arriving. Fortunately I was at home.
19 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. We are very sorry to hear that nobody contacted you regarding your delivery, but are glad to hear that you were home when this took place. We hope that we will see you shopping with us again very soon, where we can deliver 5* service to you.
the staff in the shop are a complete waste of time …
the staff in the shop are a complete waste of time. ignorance, arrogant especially for a female! they are about as unhelpful as possible. they are the complete usless package! although the the lad's in the yard are polar opposite. in the last couple of months they have had several thousands off me. I try to spend my money to support local businesses. but from now on I will be sourcing materials from an alternative supplier!
3 augusti 2026
Omdöme utan inbjudan
Svar från JT Atkinson Builders Merchant
We are very sorry to hear that you have not had a great shopping experience with us on this occasion, and the branch have been unhelpful to you. We have sent across a request for more information so that we can have this investigated as soon as possible and have this raised with the Branch Manager directly. We are very sorry for any inconvenience this may have caused, and we do hope that we can change your mind and see you shopping with us again very soon.
Paving slabs.
Easy to navigate website and easy ordering good comms by phone.Good range of products and excellent service. Thank you 10/10.
19 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Ulverston branch as 5 stars and you found it easy to order via our website. We hope to see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Kendal branch as 5 stars and Amazing and we hope to see you shopping with us again very soon!
Great service had an issue with…
Great service had an issue with delivery and sorted straight away by James who was really helpful and soon got a replacement delivery out for us. Second time we’ve online ordered and great easy to use and order and prompt delivery.
18 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review Jane. We are delighted to hear that James in our customer service team was really helpful and got to the bottom of the issues with your delivery and a replacement was received quickly. This is great to hear and we hope that we will see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Middlesbrough Branch as 5* and the delivery was professional and well packed. This is great to hear and we hope to see you again very soon!
Delivery driver was friendly …
Delivery driver was friendly professional but helpful. Spot on . Good products at competitive prices from Atkinsons
17 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Sunderland branch as 5* and you were happy with our products, pricing and delivery service too! We hope to see you shopping with us again very soon.
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to hear you were happy with the pricing and delivery from our Bingley branch, and we hope to see you shopping with us again very soon Sandra!
Ordered online
Ordered online , requested delivery,delivery was straightforward, good product , good price . Everything was as easy as it could be , 👍🏻👍🏻.
17 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Bedale branch, it is great to hear that you are happy with the quick delivery, products and pricing that we offer here at JT Atkinson. Thank you for choosing JT Atkinson and we hope to see you again soon in the future.
Fast delivery….
Fast delivery, great comms throughout and friendly delivery man - all typical of JT Atkinsons, Whitehaven.
10 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you very much for your review of our Whitehaven branch, it is great to hear you are so pleased with the quick delivery as well as the communication and service provided throughout your experience. Thank you for choosing JT Atkinson and we hope to see you again very soon.
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