I've been using them for a while and my problem is with the few rare instances when shipping isn't done correctly. I've emailed them multiple times, gave them more than a week to reply and they just g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst shipping forwarder I have used. Took them over a month to add my items to their inventory after they arrived at their warehouse. They also complained about items being too heavy eve... Se mer
I ordered one(rather heavy) item(Tomoe River Paper) My experience was nothing short of excellent, with my process taking little over a week and shipping arriving within 1 day. Really amazing stuff! I... Se mer
They don't reply to inquiries you make about your packages and purchases. I've written them about three or four times now, and the first time they sneakily fixed their mistake WITHOUT replying, and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are package forwarding service provider in Japan. we consolidate and repack and ship to you home at lowest cost. Using our service could save much money on shipping.
Kontaktuppgifter
1,6
Mycket dålig
26 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ALL MONEY LOST
ALL MONEY LOST! BEWARE!
Used their address. Package delivered. They never did anything with it. Not answering emails, FB, IG, phone calls!!!
BEWARE!
5 november 2020
Omdöme utan inbjudan
Awful latest experience
I've been using them for at least 5 years, first to ship to Italy and then to Ireland. I never had any issues up until recently (August 2020). They even bought stuff for me once and always answered all queries in a speedy manner.
Then, obviously something, someone must have changed and the problems started.
I bought 3 books from Amazon Japan, they got to JPN Depot a few days later and I got the notification that my books had arrived. I choose the shipping and paid for it.
After a month I remembered I never got an email from them to say the items were shipped. I went to check on their website and the package was still on a "packing" state. I contacted them, they never answered me but after 3 days they marked the package as "shipped". After 3 months I still have to receive it and after what happened I'm afraid they stole my books.
I've contacted them 4 times about it and got no answer. I'll contact a translation agency and ask them to contact them by phone.
Never again with them. I trusted them, not anymore.
21 oktober 2020
Omdöme utan inbjudan
slow, unreliable, didn't ship my package after almost 6 weeks
I requested a shipment on August 19. It's October and they still didn't ship my package. Not only they were slow in replying to me, but they aren't replying to ANY e-mail I wrote them since September 10.
I feel like they might've lost my package.
This service might be a few yen cheaper than others but saving so little is not worth all of these problems.
6 oktober 2020
Omdöme utan inbjudan
Use at your own risk
The absolute worst shipping forwarder I have used. Took them over a month to add my items to their inventory after they arrived at their warehouse. They also complained about items being too heavy even though their site clearly indicates them being supported. Very slow to respond to emails. In the end they didn't even consolidate my packages like I wanted so I had to pay more for shipping since they decided to send everything separately.
21 september 2020
Omdöme utan inbjudan
Failed to send goods
Failed to send goods. Ems tracking false. No response to multiple emails. Avoid at all cost.
23 augusti 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.