Johnson & Perrott Ltd Omdömen 

3 305
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

recently had my Defender serviced at Johnson & Perrott on the 12th. A very positive experience from start to finish. The team were professional, helpful and easy to deal with, and I was very happy wit... Se mer

Betygsatt 2 av 5 stjärnor

After years of main dealer service and non routine work done on my van i had a timing belt break 4 years after j&p fitted it and only 80k kms done since. I enquired to see if the dealer could assis... Se mer

Betygsatt 5 av 5 stjärnor

Recently bought our second car from Shane at Johnson & Perrott Motorstore, Great service from start to finish. The entire purchasing process was very straight forward. I would highly recommend Johnson... Se mer

Betygsatt 5 av 5 stjärnor

Andrew in sales was a pleasure to deal with as was Jake in finance. Everything was explained very clearly and professionally. I had an extremely positive experience. I’m delighted with my new car.

Företagsinformation

  1. Bilhandlare
  2. också i
  3. Bilservice
  4. Karosseriverkstad
  5. Leasing
  6. Skåpbilsuthyrning
  7. Återförsäljare av begagnade bilar

Skrivet av företaget

Founded in 1810, Johnson & Perrott Motor Group is one of Ireland’s leading motor retailers. The Group has interests in vehicle hire, motor dealerships and fleet management. The Group has X4 Dealerships situated on the Bandon Road, Bishopstown, on the Douglas Road and in the Mahonpoint Retail Park, all in Cork City. We have 9 leading car franchies: CUPRA, Jaguar, KIA, Land Rover, MG, Opel, Peugeot, SEAT and Volvo, including the Opel & Peugeot commercial franchises. Additionally, the Douglas Road dealership is home to an extensive CSS approved Bodyshop and an authorised aftercare centre for Mercedes small commercials.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(3 305)

405 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

We had the pleasure of meeting a lovely…

We had the pleasure of meeting a lovely young man called Jack he was absolutely brilliant we ended up buying our car from him after visiting a lot of car dealerships great experience

5 juni 2026
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Svar från Johnson & Perrott Ltd

Thanks for the business and the 5 stars Dolores - wishing you many miles of safe and happy motoring :)

Betygsatt 3 av 5 stjärnor

Adequate

There was an issue with a recall and had to return twice to have rectified and there was a delay in getting my vehicle back also.

5 juni 2026
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Svar från Johnson & Perrott Ltd

Sorry to hear about the delay and for any inconvenience - we shall look into this and see exactly what happened.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. I was given a courtesy driver to take me to the hospital where my husband was a patient and then came back with my car after the service.
First class service.

5 juni 2026
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Svar från Johnson & Perrott Ltd

Great to hear. Thanks for the business and the 5 stars :)

Betygsatt 2 av 5 stjärnor

Wheel was not repaired

Wheel was not repaired

5 juni 2026
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Svar från Johnson & Perrott Ltd

Sorry to hear this - could you provide us with more information so we can investigate further please.

Betygsatt 5 av 5 stjärnor

Very pleasant experience !

The quality of service I recieved from J & P was second to none. In particular my salesman Dan.

Exceptional. I will definitely buy others cars from them in the future.

5 juni 2026
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Svar från Johnson & Perrott Ltd

Thanks for the business and the 5 stars - its much appreciated :)

Betygsatt 5 av 5 stjärnor

Thanks to Miguel & Con at Mahon Point…

Thanks to Miguel & Con at Mahon Point for making our new car purchase a seamless experience. When a fault was found after we took the car home they guys did everything possible to ensure my elderly parents were accommodated, organising a replacement, finding another suitable car and ensuring everything was satisfactory for them. We mostly dealt with Miguel who is an absolute gent and wouldn't rest until the issues were resolved. Couldn't recommend highly enough.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your lovely comments and five-star rating. We are delighted that you had a great experience with us from start to finish.

Enjoy the new car and thank you again for your support.

Betygsatt 5 av 5 stjärnor

Recently purchased a van from j&p

Recently purchased a van from j&p. Outstanding service and the salesman Sylvester was very Friendly and knowledgeable . Would highly recommend this company.

22 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for the fantastic five-star review. We really appreciate your kind words and are delighted to hear you had a positive experience with our team.

Thank you again for choosing Johnson & Perrott, and we wish you many happy miles ahead.

Betygsatt 5 av 5 stjärnor

Confidence

I always feel comfortable and confident dealing with the Service Personnel in the Johnson & Perrott Dealership. The staff have always been friendly, courteous and very helpful. I have been a customer with J&P, both in Mahon and in Douglas, for about fifteen years now and am obviously very happy with the service.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your kind feedback and recommendation. We are thrilled to hear that everything went smoothly for you.

We really appreciate you choosing Johnson & Perrott and wish you safe and happy motoring.

Betygsatt 1 av 5 stjärnor

Frightened to drive car with SOS light on

The reversing camera has moisture in it, when the car was returned to me the SOS warning light was on, and the SOS warning light has come on again, I have had no feed back from Kia explaining the cause of the problem even though I spoke to the service team about it, and they said they would get clarification from KIA Ireland. Frightened driving the car now with SOS light on.
UPDATE
KIA garage have not been able to fix the issue with the SOS warning light coming on even though the garage has had the car for 4 weeks.
Regretting purchasing the EV3 now due to poor customer service .

22 april 2026
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Svar från Johnson & Perrott Ltd

Thank you for your feedback. We are sorry to hear of your concerns regarding the SOS warning light and reversing camera issue, and we understand how frustrating and worrying this must be.

This is not the experience we want for our customers, and we appreciate you bringing it to our attention. Please contact our service team directly (or via email to marketing@jpmg.ie) so we can review the matter further and assist in resolving it for you.

Betygsatt 1 av 5 stjärnor

Extremely Disappointing Experience, Safety and Trust Concerns

Serious Concerns Regarding Safety, Professionalism and Trust

A few months after purchase, a serious coolant loss issue was identified. Despite the vehicle spending several months in the dealership’s workshop and undergoing major repairs, including a head gasket replacement, the problem was never properly resolved.

While the vehicle was in the dealership’s in January 2026, it was also involved in an incident caused by one of their mechanics. I was assured I would be able to inspect the vehicle before any repairs were carried out; however, this agreement was not honoured, and repairs were completed without my knowledge or consent.

Most concerning, after being informed the vehicle was “fixed” in March 2026, the coolant tank was empty within 24 hours of collection, raising serious concerns about the quality of repairs and basic safety checks.

This entire situation lasted approximately 10 months and was extremely stressful for us, involving significant inconvenience throughout.

To be fair, during this time the dealership did provide replacement vehicles. While some were better than others.

Throughout the process, communication was inconsistent and at times misleading, which significantly undermined our trust and left us with no confidence in either the vehicle or the service provided.

We initially requested either a refund or a suitable replacement vehicle. After several unsuitable offers and prolonged delays, we were forced to escalate the matter and were prepared to involve a solicitor. In the end, we received a partial refund.

If you value transparency, mechanical safety, and professional service, I would strongly advise you to carefully consider your options before purchasing from this dealership.

This is a disappointing standard for a business representing well-known car brands.

23 april 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for taking the time to share your feedback. We are very sorry to hear of the issues and frustration you experienced throughout your ownership journey with us.

We appreciate your acknowledgement that replacement vehicles were provided during this period, however we fully recognise the inconvenience and stress caused by the prolonged nature of the matter and the level of communication you received.

While we were pleased to ultimately reach a resolution with you directly, we regret that your experience did not meet the standards we strive to provide to our customers. We sincerely wish you the very best going forward.

Betygsatt 5 av 5 stjärnor

MG s6

Recently bought my new EV from Sean in Johnson & Perrott Mahon Point and had a great experience from start to finish. I was trading in my old car and Sean was really helpful throughout the whole process, easy to deal with and answered any questions I had. Delighted with the new car and would definitely recommend asking for Sean if you’re thinking of changing cars.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your wonderful feedback and five-star review. It means a great deal to the team to hear that you enjoyed your experience with us.

We truly appreciate your support and look forward to welcoming you again in the future.

Betygsatt 5 av 5 stjärnor

MG S6

I'm on my second EV from Sean, great to deal with, knows the vehicle inside out, great finance deal, thanks to Pat, would highly recommend if you are looking for a reliable new EV with 7 year warranty, can't speak for hybrids as I took a leap from diesel to full EV and will not ever go back, low running costs, comfort, technology, low servicing costs and after taking the leap to EV range anxiety has gone as well with 530km 77kw battery. MG have built the MGS6 for comfort and safety.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your wonderful feedback and five-star review. It means a great deal to the team to hear that you enjoyed your experience with us.

We truly appreciate your support and look forward to welcoming you again in the future.

Betygsatt 5 av 5 stjärnor

I recently bought a mgs5 at Johnson and…

I recently bought a mgs5 at Johnson and perrot mahon point the person I dealt with was merveil Baki l couldn't be happier with the assistance and time he gave to help me I would highly recommend merveil if anyone is buying a car thank you merveil.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for the fantastic five-star review. We really appreciate your kind words and are delighted to hear you had a positive experience with our team.

Thank you again for choosing Johnson & Perrott, and we wish you many happy miles ahead.

Betygsatt 5 av 5 stjärnor

Bought our new EV5

Went into upgrade our car in October. J&P threw on a great Kia Open Day where we found the model of our dreams. Con and Jake made the process easy throughout, making our options clear, and supporting us with finance. The garage is a lovely environment in which to look at and discuss cars, and the Mahers machine was greatly appreciated for the coffees and hot chocolates!

4 mars 2026
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your kind feedback and recommendation. We are thrilled to hear that everything went smoothly for you.

We really appreciate you choosing Johnson & Perrott and wish you safe and happy motoring.

Betygsatt 1 av 5 stjärnor

Endless issues

How is this place still in business…

They never answer the phone to start. Sold us a vehicle and didn’t even clean it properly had rubbish from the previous owner. Had us call in for a service and it wasn’t even due. They say they will ring back and just don’t! Ongoing issue with vehicle that they will not take ownership of that keeps breaking and we get told this never happens but it has happened 3 times to our vehicle now. Asked to speak to someone higher up than a service technician and they refused. It’s like they don’t appreciate our custom and just never wanted our repeat business..we will be moving to buy a new vehicle..
This is just a small taste of the number of issues…
Would give 0 stars if possible!!

- Thanks for the generic response…They are now looking for us to get in contact to resolve issues even though no one answers the phone… who exactly should we ask for to resolve these issues if ye are so concerned?? Surely they should be reaching out to us!!

5 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

We’re very sorry to read this and can completely understand your frustration. There are a number of points raised here that certainly don’t reflect the level of service we aim to provide, particularly around communication and your experience with the vehicle.

We appreciate you taking the time to leave your feedback and would welcome the opportunity to discuss things properly with you and see if we can help resolve the issues raised.

Betygsatt 5 av 5 stjärnor

Great first EV car

From our first visit from kerry, Miguel P was absolutely Brilliant. He made my first EV purchase effortless. Very attentive to needs and budget and was always avaliable when a call/information was required.. I was recommend to use this branch and they didnt disappoint. I will and have already said to others they are the place to go.. Thank again

7 mars 2026
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Svar från Johnson & Perrott Ltd

Thank you for taking the time to leave us a five-star review. We are delighted to hear that our team looked after you so well.

Your support is greatly appreciated and we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great Customer Service.

Great Customer Service.. very happy with my experience

22 april 2026
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for taking the time to leave us a five-star review. We are delighted to hear that our team looked after you so well.

Your support is greatly appreciated and we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Sean is an exceptionally guy and very…

Sean is an exceptionally guy and very experienced sales man. He helped.me get thing done in on time
I will recommend him over and over again. Thanks sean.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson & Perrott Ltd

Svar från Johnson & Perrott Ltd

Thank you for your wonderful feedback and five-star review. It means a great deal to the team to hear that you enjoyed your experience with us.

We truly appreciate your support and look forward to welcoming you again in the future.

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