Beautiful crafted card case! but I had small problem which was sorted out with staff on telephone. So good to be able to talk to a human and problem solved immediately. Well done customer service... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product is nicely made, reasonably priced and does what it’s supposed to do. The only reason it didn’t get 5 Stars is because there is a small status LED on the unit but I actually find that at ni... Se mer
Never been a fan of buying a nice case, but because it was my first Mac Book I thought, let me try and keep it safe. Seen the ad on Meta and I saved it 3 month prior buying - that's how much I wanted... Se mer
Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products.... Se mer
Företagsinformation
Skrivet av företaget
Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.
Kontaktuppgifter
Level 3, Belmont, Belmont Road, UB8 1HE, Uxbridge, Storbritannien
- sales@journeyofficial.com
- journeyofficial.co.uk
4,7
Utmärkt
68 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Slow charging. Sent back for refund.
The charger arrived quite quickly but seems to take about 4 times as long to charge things compared to the Apple chargers.
Also magnet not strong enough for iPhone 14 pro max as phone tends to fall off.
I have sent back for a refund.
19 oktober 2023
Good delivery time and love the 3 in…
Good delivery time and love the 3 in one charger
17 september 2023
excellent product
19 september 2023
You did what you said you would do.
19 september 2023
Leather Case & Charger
I purchased their iPhone 14 Pro leather case which I must admit looks great however, its design lets it down massively. The buttons simply do not function - by this I mean they either hold down the power/volume buttons completely (so it consistently activated Siri or takes screenshots) or they just don’t function at all. Journey customer service responded very quickly and dispatched a second case… unfortunately, this one has the exact same issue so it’s definitely a design fault. For the price of the case, you’d expect this fault to not be present.
In addition, I believe for at least one of the cases, they had sent me a “returned” case as the packaging showed signs of “first use”. The other case had a great scratch deep in the leather on the back, so it was surprising to see how this passed their Quality Checks.
Finally, when asked for an update from the second case, they didn’t seem to want to work out why I was sent two dodgy cases and took me up immediately on my suggestion of a refund. It would have been nice to see what could have been done to resolve the fault but at least a refund was promptly issued.
Unfortunately, I would not buy from this company again.
Update Sep/23 - the iPhone and Watch Charging Stand has now developed a fault (only about 8-9 months old) where it sporadically charges my Apple Watch Series 9.
Overall, long term quality of these products is sub par and I’d highly recommend you just get something from Amazon instead for half the price!
19 mars 2023
Omdöme utan inbjudan
I really like my new charger
I really like my new charger, the watch charger fell off once but not sure if it was my fault as maybe I did not push it in enough, but it’s a slick bit of kit.
19 augusti 2023
The EZMO wallet was just perfect and…
The EZMO wallet was just perfect and described. I will definitely keep a look out for their other products. Arrived super quickly and perfect detail
17 augusti 2023
Fantastic Customer Service
Fantastic Customer Service. I did want to return my 3-1 charging / docking station as a little worried about the weight of my mobile but sent me some magnetic discs free of charge and works perfectly and really happy with my purchase
16 juli 2023
Journey quality products
Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products. Very happy with service & quality.
17 juli 2023
Great product and fantastic service
17 april 2023
Requires additional plug
Requires additional plug - should really come as a bundle. It’s slow in charging your phone - wire is quicker to charge my phone
18 april 2023
It is a Brilliant device,,,,Highly…
It is a Brilliant device,,,,Highly recommended to anyone thinking of a SUPERB charger This is without doubt
THE BEST
18 april 2023
Okay all-round.
16 april 2023
Very helpful customer services
20 mars 2023
This is the second in car MagSafe…
This is the second in car MagSafe charger I have bought from Journey. First one is in my work van. After 6 months I was confident enough in the product to buy a second for the car
17 mars 2023
Excellent design and very functional
16 mars 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.