JOOLS By Jenny Brown Omdömen 

657
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely stunning, the bee is so sparkly in the light and a lovely design with open fret wings. The quality is …as always from Jools perfect, beautifully packaged and super quick delivery. I highl... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. Smyckesdesigner

Om JOOLS By Jenny Brown

Skrivet av företaget

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Skrivet av företaget

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

657 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(657)

100 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

This company goes above and beyond with…

This company goes above and beyond with good service.They keep you updated.The amethyst halo pendant is exactly what I was looking for,beautiful.Highly recommend.

5 mars 2026
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

You are very welcome and thank you , delighted you found the colour you wanted

Betygsatt 5 av 5 stjärnor

The quality is superb.My wife loved the…

The quality is superb.My wife loved the bumblebee. The packaging made it even more special and the purchase and delivery process was simple and quick. I could not have asked for more.

21 januari 2026
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Thanks Alan

Betygsatt 5 av 5 stjärnor

Bracelet was lovely

Bracelet was lovely, I'd already bought one for my daughter and liked it that much that I bought one for myself.
Well packaged and delivery was quick.

2 januari 2026
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Thanks for ordering from us again

Betygsatt 5 av 5 stjärnor

Lovely earrings

Lovely earrings bought for my daughter’s birthday. Easy to order and lots to choose from. Love the free gift bag and free pair of earring was a lovely bonus.
I was really touched by the welcome email from the owners. Nice personal touch. Would definitely buy again from Jools.

5 januari 2026
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

You are welcome , glad your experience was good

Betygsatt 5 av 5 stjärnor

Excellent all round

Excellent all round, website easy to use with good choices, easy purchase, good communication via email. Delivery on time, beautiful earrings just as they look on website - a wonderful birthday present for my granddaughter - thank you

5 januari 2026
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

thanks Helen - we hope your grandaughter was happy with them

Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product , beautifully packaged arrived really quickly considering I made my order on Christmas Day, plus my wife is over the moon with the earrings , she should be as well , they are stunningly beautiful . Thank you very much, I’m sure I will be ordering again!

29 december 2025
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Thank Andy - see you again

Betygsatt 5 av 5 stjärnor

Quality

Bought my wife a snowflake necklace and earrings for Christmas.The delivery arrived quickly and my wife was very impressed before opening the box as it just looked so good and of exceptional quality.she really was very happy with the gifts and thought i had spent a lot more than i did.The prices are very reasonable and i would not hesitate to buy again.All in all everything was a very pleasant experience.

17 december 2025
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Thanks Steven - your feedback is noted

Betygsatt 5 av 5 stjärnor

Fantastic product

So pleased with the quick delivery and my wife was blown away with the gift, fantastic product at a good price, really well packaged and presented really nicely, would recommend

10 december 2025
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Thanks Paul

Betygsatt 5 av 5 stjärnor

Really happy

Responded instantly to an e-mail query regarding stock and delivery times. Product exactly as described and well gift-wrapped. Arrived without delay. Good value with a quality free gift included.

11 december 2025
Logotyp för JOOLS By Jenny Brown

Svar från JOOLS By Jenny Brown

Great to hear !

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer