We were with a large managing agent that just rip you off. As a group we decided to change to Renzo and were promised the world..... Wish we didnt. The managing agent has been hopeless. Calls and ema... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Please please please avoid this company at all costs. I am a landlord/owner of a flat in a block they supposedly ‘manage’ and have never encountered a worse company in terms of communication, service... Se mer
Our service charge kept going up every year until we said enough is enough. We spoke to a few companies and decided to go with Renzo as they promised to reduce our cost by a large margin. After the in... Se mer
Only have glowing things to say about Renzo. Our block was switched to being managed by them and things have been fixed so much quicker and more efficiently since that happened. Reporting issues in th... Se mer
Företagsinformation
Skrivet av företaget
We provide a turnkey service for clients, handling all the work on site. We give clients the best of real-world and digital service; reporting in-person and delivering real-time updates and transparency to a dedicated app. We use the latest technology to make our work more efficient, and ensure that all relevant historical data is saved for better decision making.
Kontaktuppgifter
Storbritannien
- joinrenzo.com
2,3
Dålig
81 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good and user friendly
11 maj 2022
Omdöme utan inbjudan
They keep everyone regularly updated
They keep everyone regularly updated, and they take time explaining any other things. 24 hour concierge and security is also excellent. I would recommend.
11 maj 2022
Omdöme utan inbjudan
Great app
Great app, very user friendly and easy to communicate with the building management. I recommend this app to be introduced to many properties. The app also notify me with parcel delivery in the building and maintenance works activities.
11 maj 2022
Omdöme utan inbjudan
Fantastic service
Professional property management company. Attentive service and dealt with issues raised promptly. Recommended.
8 maj 2022
Omdöme utan inbjudan
5-star experience with Renzo
I gave Renzo a try after being contacted by their MD. They know how to keep expenses low - I work in the industry and they managed to find some very good and cost effective contractors. All in all very personable and professional.
7 maj 2022
Omdöme utan inbjudan
Really fast and transparent
Really fast and transparent, helped me with a general query on the service charge costs, and they provided a full breakdown the next day
6 maj 2022
Omdöme utan inbjudan
Very smooth and useful service
Very smooth and useful service. I will use them again without hesitation!
6 maj 2022
Omdöme utan inbjudan
Really helpful with my property sale
Really helpful with my property sale. Sorted out LPE1 form and all solicitor enquiries quickly - particularly happy with how responsive they are, esp in an industry where I've had some pretty bad experiences, Renzo definitely stand out!
1 maj 2022
Omdöme utan inbjudan
The Renzo app is superb
The Renzo app is superb, it facilities faster communication between the management and the residents swift, easy and quick response to services. The Island building management team are doing a great job, am sure other residents will be very grateful with their good services too, both the exterior & internal areas are always clean and tidy, the building guy so clean to compare to my previous address. The staff concierge are so friendly and always willing to assist our residents with parcels collection, keys, maintenances. The waste bins well looked after and cleaned. The standard is satisfactory thanks!!!
1 maj 2022
Omdöme utan inbjudan
Caring, proactive service
Have felt really looked after. Needed something fixed in the bathroom and they sorted it right away. Which, in my experience, is a rarity.
24 april 2022
Omdöme utan inbjudan
Super Efficient Service
Super efficient in dealing with leaks that came from a careless neighbour. Contractors, insurance, etc all dealt with swiftly.
24 april 2022
Omdöme utan inbjudan
Really attentive
Really attentive, and much cheaper than previous managers
13 april 2022
Omdöme utan inbjudan
Really, really good value
Really, really good value. Service charge is far lower than what my friends pay, and they don't have the same amenities or 24h manned service. Lovely staff as well, and the building manager always responds quickly.
5 april 2022
Omdöme utan inbjudan
Really low fees compared to previous…
Really low fees compared to previous managers. Paying far less in management fees than I used to. Previous flat I was in charged almost 50% more for a faceless corporate service. Much better experience in my current flat, and they're fast at responding too
2 april 2022
Omdöme utan inbjudan
They’re a company that really cares…
They’re a company that really cares about the condition of the building. Common areas always look pristine, and always fast to sort out breakdowns.
29 mars 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.