Prime Health Omdömen 

46
TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The ONLY reason I tolerate going to this clown show of a medical facility is that my gp who I love is still there. Once she retires I'm history. They removed the lab facilities, the wait time on the... Se mer

Betygsatt 5 av 5 stjärnor

I absolutely had a fantastic experience with prime health! I loved that my meds shipped right to my door so soon after my appointments. Not only were they on top of easy at home virtual appointments a... Se mer

Betygsatt 5 av 5 stjärnor

All of the clinicians have been very supportive and informative throughout the weight loss process. The support staff are kind and eager to help with any issue that may arise during your time with pr... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This company uses deceptive "dark patterns" to disguise cancellation buttons and automatically bills members every 28 days under an entity listed as "OPNLP" on credit card statements—even if no medica... Se mer

Företagsinformation


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

46 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(46)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Overall Satisfied

Overall, I’ve had a good experience with PrimeHealth. However, I do have one complaint. I’m given a monthly invoice date and then subsequently charged even before my order is placed, which I do not feel is right. I should only be charged once my order has been placed and not before.

21 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

We appreciate your feedback and are happy you've had a good overall experience. We understand your concern about being charged before placing your order, however this aligns with our 28 day billing cycle per the subscription service. This ensures a smooth line of service.

Betygsatt 5 av 5 stjärnor

Extremely pleased

I’ve been extremely pleased with my experience with Prime Health. I was hesitant to trust getting medication online but I’ve been a patient for about 8 months now. The customer service team is fast to respond and most helpful and the medical staff is informative and pleasant.

25 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that you've been pleased with your experience! We appreciate you trusting us with your healthcare needs and are glad that our customer service and medical staff have been helpful to you. Thanks for your feedback.

Betygsatt 5 av 5 stjärnor

Very professional

They are very careful to check on progress, how the meds are working, any adverse reactions. The NP and staff are very knowledgeable and helpful

8 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

Thank you so much for your feedback!

Betygsatt 5 av 5 stjärnor

No issues with scheduling

No issues with scheduling, labs or receiving order. I do wish they offered a pre-paid subscription to save money.

6 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

A five star journey

All of the clinicians have been very supportive and informative throughout the weight loss process. The support staff are kind and eager to help with any issue that may arise during your time with prime. I have had an excellent experience, five star, and would recommend Primehealth to others looking for success with their weight loss journey.

10 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that our clinicians and support staff were supportive and informative during your weight loss journey. We appreciate your recommendation and are glad you had an excellent experience. Thank you for your five-star review!

Betygsatt 5 av 5 stjärnor

Overall really good experience

The process to start was straightforward. Transparent pricing. Medication arrived on time (also sent a script for nausea medication which was great). The labs included unfortunately did not have any locations within 100 miles but I had recently gotten bloodwork done so was able to submit that. Overall I’d recommend and will rejoin if needed.

23 september 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that the start was straightforward and the pricing is transparent. We appreciate the feedback regarding lab locations and are glad you could submit recent bloodwork. Thank you for recommending us!

Betygsatt 5 av 5 stjärnor

Today

The person, Dr I spoke today was the best one I have had with Prime Health
Not sure if I will continue after this month. I will try some of the suggestions given me today.

9 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that you had a positive experience. We appreciate your feedback and hope the suggestions are helpful. Thank you for taking the time to share.

Betygsatt 5 av 5 stjärnor

Everything

Everything! I was most impressed with packaging of my med and supplies!

2 oktober 2025
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that you were impressed with the packaging of your medication and supplies! Thank you for your positive feedback; we appreciate it!

Betygsatt 5 av 5 stjärnor

Solid Program…

The program has been very straight forward and easy to follow. Any time I have had a question I get a quick response back typically by the end of the day or early the following day. It’s been 4 months and I’m down 15lbs. Looking forward to continuing on with the progress and hitting my goal.

25 september 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

We're happy to hear that our program has been easy to follow and that our support has been helpful. We appreciate you sharing your weight loss success with us and we're excited to continue supporting you as you work towards your goal.

Betygsatt 1 av 5 stjärnor

SCAM!!!!!!!!!!

SCAM!!!!!!!!!!! They sent me one bottle of medication and my credit card has now been charged THREE TIMES for a total of $800! The medication they sent lasted five doses and did nothing but upset my stomach. I emailed them multiple times and got the run around every time. I don't believe this is a legitimate company. Their name is very similar to another legitimate healthcare company, but they are not affiliated. DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to use platform

Everything was straightforward. Great platform and easy to use. Plenty of staff available whenever you need an appointment. I lost 20lbs in 5 months which was perfect. Thank you!

28 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Supportive and Encouraging

Prime Health provided great support throughout my weight loss journey. Every person I spoke to was helpful and encouraging. I felt like they genuinely cared about my success.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I absolutely had a fantastic experience…

I absolutely had a fantastic experience with prime health! I loved that my meds shipped right to my door so soon after my appointments. Not only were they on top of easy at home virtual appointments and setting up labs, but they really listened to me and helped me when I needed adjustments like when I experienced some nausea. With the medication, working out, quitting soda, and gaining portion control I lost 50 lbs and reached my goal weight in months.. which is in a time frame I could not believe and could not achieve without the medication. Thank you prime health for being such a positive experience. I will be recommending you guys to anyone that asks about help with reaching their goal weight!

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service and reliability

The customer service and healthcare providers associated with this company were terrific! The sole reason for canceling my subscription is that my medical insurance is now covering the medication so I no longer need to buy it out of pocket. I would recommend them to anyone who needs to get their medication without prescription coverage.

4 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible service

Horrible service, horrible customer service. They promised that I receive the medication before a left for vacation. It did not arrive and set outside for 10 days. Then after chasing them for a week, they promised a replacement which they rescinded AND charged my account for another $299, wothiut sending that set of medication, either. DO NOT WASTE YOUR TIME AND MONEY ON THESE CLOWNS! And they will "explain" it...

7 augusti 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

Hi there- we are sorry to hear that your order arrived when you were leaving for a vacation, we understand how frustrating that can be. Our team would like to speak with you to amend the situation, if you could please accept our request for more information sent through Trustpilot, then our team can contact you via email in regard to this!

Betygsatt 5 av 5 stjärnor

I am so glad I found JoinPrimeHealth

I am so glad I found JoinPrimeHealth. They have been wonderful. I needed something to help with my weight loss journey and they have given me what I needed. I am 6 months in and I have lost 50lbs so far and have had no issues getting my medication. They respond to all my inquiries in a timely manner and monitor your weight loss to make sure you are on the right medication at the right dose.

28 februari 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

Hi Shannon- We're so happy to hear about your wonderful experience! It's great to know our services have supported your weight loss journey and that you've achieved such fantastic results. We appreciate you mentioning our timely responses and monitoring. Thank you for your positive feedback!

Betygsatt 1 av 5 stjärnor

This was such a waste of money

This was such a waste of money. I saw no positive results at all. And it was expensive. Please don’t waste either on Primehealth. You will regret it

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

Hello- We appreciate your feedback and regret to hear that you did not experience the results you were hoping for. Please accept our request for information sent via Trustpilot so that our team can follow up with you and try amend your experience in any way we can!

Betygsatt 5 av 5 stjärnor

Overall experience with prime health

I read some of the reviews and I must say my experience has been great so far. From the time I started receiving my medication to getting my lab work done and meeting with the doctors to go over my medical history there has been no issues, I will say they do charge my credit card about two weeks before I’m due for my next dose other than that delivery is on time and I’m loving the results I’m getting with prime health.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

Hi Diane- We're happy to hear that your experience has been great, from medication delivery to medical consultations. We appreciate your feedback and are pleased to know you're loving your results with us. Thank you!

Betygsatt 1 av 5 stjärnor

They are very slow to ship and never ship after they charge your card

They bill you at the first of the month, but it is very rare for them to ship out on time. It can take 3 to 4 weeks for them to ship the product and customer service is not very helpful. I have had to call multiple times and they never seem to be able to get a hold of the pharmacist to figure out why my product hasn’t shipped. They always bill on time but then I have to call every single Month to figure out why they have not shipped the product. Seems like a scam.

3 juli 2025
Omdöme utan inbjudan
Logotyp för Prime Health

Svar från Prime Health

Hi Lane- Thank you for your feedback. We want to clarify that patients are billed on a 28-day cycle, and once an order is processed by the provider and pharmacy (typically within 1–2 business days), shipping takes approximately 5–7 business days.
While experiences may vary based on individual factors like lab timing or provider response, we aim to keep all patients informed throughout the process. Our team would like to connect with you to go over your experience! Kindly accept our request sent through Trustpilot so that we can reach out to you via email!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer