johnwhiteshoes.com Omdömen 

480
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered the Lucan black,semi brogue, unfortunately the courier lost them, I notified John White and got a quick response apologising and they dispatched another pair, the second delivery was a bi... Se mer

Betygsatt 5 av 5 stjärnor

Initially ordered size 11 of the Monkton double Monk shoes, and it arrived within 2 working days, but it turned out to be too narrow. Connected quickly when I called the customer helpline, who advis... Se mer

Betygsatt 3 av 5 stjärnor

Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boot... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Se mer

Företagsinformation

  1. Skoaffär

Skrivet av företaget

Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

480 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(480)

99 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Unique Products

The shoes are unique and of an excellent quality as well as good value for money. The ease of use of John White website and the speed with which you receive delivery information is excellent. In addition there is a wide selection of delivery options .

1 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No delivery, no refund, no customer service?

Ordered shoes in sale for my wedding. Got Shipping confirmation the next day. Shoes not delivered and tracking doesn’t work. A week later I get a refund notification with no explanation why they have refunded item. I contacted John white by email for clarification but no response. A few days later I still have no shoes and the money hasn’t been refunded to my account either. Shoes are also no longer on sale either, not that I’m likely to reorder after this shambles

3 september 2025
Betygsatt 5 av 5 stjärnor

Great service, quality boots.

I ordered a pair of boots from John White Shoes. They were mail order and arrived promptly and the boots were in good order. I ordered my normal size in a boot they fit well as they are still new they are a little tight. Great quality product im very pleased with my purchase.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible comfort!

The most comfortable shoes you could possibly hope for.

I wear formal shoes for work every day and have battled for years with different brands, until I came across John White Shoes! My word, these shoes not only look stunning, but feel amazing on your feet too. I have quite sensitive feet (and wide) but the sole is perfectly crafted and the tongue is supportive as well.

They air on the small side, so purchase a size up (I'm usually a 12, but have to get a 13 in John Whites). These are the only brand of formal shoe I buy now!

And you know what they say "once you go (John) White, you never go back!"

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Quality Shoes!

Purchased three pairs of mens leather loafers. Dispatch & delivery was very quick, and arrived nicely packaged. I retuned one pair due to sizing, but the returns process was simple and easy to organise. The shoes are excellent quality and exceeded my expectations!

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The customer service was outstanding

The customer service was outstanding, the delivery was prompt, and the professionalism and friendliness of the support team were impeccable.

5 juli 2025
Omdöme utan inbjudan
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Zemuntu,
Thank you for your wonderful feedback. We’re absolutely delighted to hear that you found our customer service to be outstanding and our team both professional and friendly. It’s always our aim to make the experience smooth and supportive from start to finish.

Best regards,
The John White Team

Betygsatt 5 av 5 stjärnor
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Mr Reid,
We’re thrilled to hear that your new boots are the most comfortable you’ve ever worn—what high praise! We hope they serve you well for many miles to come.

Kind regards,
The John White Team

Betygsatt 4 av 5 stjärnor

Hemsworth sneakers on the small side

My Hemsworth sneakers were well made and good looking. For smaller feet, they are just the ticket, but my size 13s were so small, l could begin to get my feet in them. In my opinion, they weren't much bigger than a size 11. Reluctantly I have had to return them as they are a well presented shoe

11 juli 2025
Omdöme utan inbjudan
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Mr Emsley,
We appreciate your honest and constructive feedback. We’re sorry the Hemsworth sneakers didn’t fit as expected and understand your disappointment. Our sizing can vary slightly between styles, especially in more fitted silhouettes. We're grateful that you still recognised the quality and presentation, and we’d be happy to assist you in finding a better-fitting alternative if you'd like to try again in future.

Best regards,
The John White Team

Betygsatt 5 av 5 stjärnor

Great Shoes and amazing Customer Service

Top review!! Couldn't fault them. I called the company and was desperately hoping the order could come a little earlier. My order was found, tracked and a person on the phoned personally reassured me that he would get them to our house before my son's PROM!! As usual 16 year old boys leave things till the last minute. The shoes arrived in the next couple of days - five days before we really needed them and with enough time to wear them in. They looked amazing and the price was great too. Very reasonable for a pair that will be worn again and again and yet again. Northampton shoe company that makes great shoes. Thank you. We will use you again.

27 juni 2025
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Nicola,
What a wonderful review—thank you! We're so pleased we could help ensure the shoes arrived in time for your son's prom. It’s fantastic to know the shoes made the occasion even more special. We’re very grateful for your kind words and support.

Warm regards,
The John White Team

Betygsatt 5 av 5 stjärnor

JW Rogues are great

Very happy with my two pairs of John White Rogues. Excellent quality, very comfortable and good sole grip. And very keenly priced for such well constructed shoes. Perfect ‘smart casual’ look for work.

27 juni 2025
Omdöme utan inbjudan
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Mr Bagley,
It’s fantastic to hear you’re happy with your John White Rogues. Thank you for highlighting the comfort, quality, and style—we’re delighted they’ve been a great fit for both work and casual wear.

Kind regards,
The John White Team

Betygsatt 3 av 5 stjärnor

My order was confirmed but didn't send it.

My order was confirmed....I waited for delivery...then I was notified my shoes were out of stock so I wouldn't get my shoes.

2 juli 2025
Logotyp för johnwhiteshoes.com

Svar från johnwhiteshoes.com

Dear Mr Bell,
We’re truly sorry for the inconvenience caused. It’s disappointing when stock issues occur after confirmation, and we understand how frustrating that must have been. We’re continuously working to improve our stock visibility, and your feedback is noted and appreciated.

Best regards,
The John White Team

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