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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I brought the sweet chilli tuna . Omg it had so much chilli in it was inedible. When I made a complaint with a picture showing how much chilly was in one spoonful they just said everybody tastes is d... Se mer

Betygsatt 2 av 5 stjärnor

The stars are for the convenience of tasty skinless and boneless salmon packed in olive oil, which makes it quick and easy to use. When I received the salmon, I was concerned that the boxes say,... Se mer

Betygsatt 1 av 5 stjärnor

After a long time, I bought a few days ago stemmed mackerel fillet in extra virgin olive oil. The product was disgusting in every way. 1 / a quarter of the can was empty, 2 / there was no trace of f... Se mer

Betygsatt 2 av 5 stjärnor

To preface; I've been eating their tins of tuna in brine for years, and the worst I've had happen is a bit of bone once or twice over the course of like 10 years. No problems there, that's to be exp... Se mer

1,5

Mycket dålig

TrustScore 1.5 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,5

Alla omdömen

(57)

12 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Blikje ansjovis was bedorven

Blikje ansjovis was bedorven. Olie spoot eruit.
Mail naar john west gestuurd. Of ik foto's van het blikje op kon sturen. Gedaan. Geen reaktie meer. Was altijd goed merk. Nu slecht stinkende bagger. Dus sorry voor mij geen John West meer. Jammer

5 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Glass found in tin of John West salmon

As my wife began eating a freshly opened tin of John West salmon she felt a crunch which she took to be bone. A second bite gave another crunch, definitely not bone. This bite went in the bin. Looking through the remains on the plate she found another piece of glass. This company seems to make contacting them by email or phone difficult to impossible.

15 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FLY INSIDE TIN

I opened a tin of tuna chunks in brine last night, to my discust there was a dead fly INSIDE the tin, trying to get hold of John West UK is proving rather difficult. I have always used John West and never had a problem before but finding that was disgusting! Date on tin was bbe June 2027.

13 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy John west mackerel in tomato…

Do not buy John west mackerel in tomato sauce, unlike most tinned fish which are tightly packed together, in this tin three very small fillets and plenty of sauce I presume to allow the fish to have a good swim. Like all these manufacturers everything gets smaller or quantity suffers, I will not buy off these companies and everyone should do the same until they stop ripping people off.

7 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mackeral in tomato sauce changed & awful

Skinless and boneless mackeral in tomato sauce used to be fantastic. Not now. I bought 2 tins just to make sure. The sauce is tasteless, dark in colour and bitter and flat. It used to taste sweet, tomatoey and was a much better colour and consistency. I tried to contact them the but online form 'doesn't work' on ANY browser!! Bit suspicious I think! What a crying shame they've been bought out. Awful product now and terrible customer service if you can't even contact them!

16 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tuna in brine, loaded with bones

Bought a three pack of Tuna in brine, opened one, loaded with long white bones, not the little bones that are soft .
Sent them an email, thought , John West, reputable company. Nope
Customer service more or less said, “sorry, but there’s a warning on the can about bones and hope you enjoy our products….
That’s me finished with John West, apparently the whole company was bought over by some group in Thailand and quality is rubbish , ruin your own business ………..

1 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would like to give it no star rating!

Would like to give it no star rating!
Most products that this company is offering are shocking!
It’s just tasteless mush, how things have changed over time, we all need to tell them what we think of it now, and not buy it!

3 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Foreign object found in the ingredients

Hair found in tin of John West Sardines in tomato sauce.

Opened tin and found straight away a foreign object that was a 4 inch black hair.

Informed John west customer service but basically indicated that they have high quality procedures and it is very rare that a human hair may enter the product.

Tin disregarded and will definitely not be buying any further John West products.

27 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service - Avoid

Awful customer service - raised a query around what appeared to be worms in 2 pots of tuna bought as a 3 pack.
Over the course of the next week I had to constantly chase for updates until I was eventually advised they were blood vessels left in the product as a result of poor QC.
When I asked for recompense I was advised it was safe to eat - by this point due to its age and the time they took to deal with my query the fish was mouldy and had been disposed of.
Awful customer service. Avoid.

5 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible

I didn't remember John West to be such a low quality brand.
The colour of the canned tuna is dark brown, with dark blood and bits in it.
I've tried multiple packages, recently I've noticed the poor quality, it's such a disappointment and such disrespect to us customers.
I bought Tesco's tuna and it was great quality! No blood, no weird colour, no bits.
John West do better or close your company, this is appalling!

16 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

“John West was the best” up until 5…

“John West was the best” up until 5 years ago (the best as all their advertising stated back then. But definately not now. Now all the products are the lowest quality being total dry, discoloured fish, taste absolutely horrid and the tins are only 60% full. Absolute garbage. Better to buy any other brand even Cole’s and woolies brands are far, far better. So disappointed John West you have ruined the brand. Had one mouthful of three different products recently, inedible quaility and had to throw out every tin. I will never buy again from John west.

25 december 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Steam Pots

I enjoy the steam pots for lunch because they’re fairly cheap and a good source of protein. I also don’t have time to cook given my 9-5 so it’s convenient when I’m trying to hit my protein goals on busy days. I do miss when the tuna in the steam pots were seasoned though. There was a time the Mexican and Indian style steam pots has seasoned tuna to add in rather than just plain tuna with all the seasoning in the pasta/couscous/rice/noodles.

Also would like if more steam pot and lunch on the go flavours are available from Ocado as only some are.

6 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality tuna

They used to advertise "if you want the best, choose John West". If it was true years ago it certainly isnt now. If you want the best choose M&S tuna in olive oil. There is just no comparison. Apart from the fact that the M&S tuna tin is full as opposed to two thirds full it is chunky instead of flakey and tastes much better

26 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

GARBAGE

Bought a can of overpriced tuna with strange black objects, disgusting!!
Read test of their macarel in Danish Forbrugerrådet, also poor quality and inflated prices.

11 juli 2023
Omdöme utan inbjudan

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