Beautiful unusual teardrop mirror ordered. Arrived promptly and carefully packaged - no damage. No issues with the ordering or delivery. Really happy with our purchase and is going to be a real eye ca... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a cast iron figure but when it arrived it was broken but they gave me a full refund no arguments would definitely buy again as i do know things are damaged in transit
I purchased a bench and was a little apprehensive about buying without physically seeing it. Due to size and distance it took a little longer than expected to arrive but when it did , I loved it. It w... Se mer
Företaget har svarat
This could have very easily been an unpleasant experience, with charge backs and unhelpful responses. As can often feel the norm nowadays. However, We ordered an item that arrived in good time, but un... Se mer
Företagsinformation
Skrivet av företaget
For over 20 years, John Cowell Ltd have become internationally recognized sources' of high quality interior and exterior products. You will find a vast collection of unique accessories, old and new building materials, nostalgic and oriental furniture, bars and more to compliment both indoor and outdoor settings. We have been providing to hospitality entrepreneurs, retailers, interior designers and private individuals with the means to create their own recognisable character over and over again. We import over 50 containers a year from the Far East, Middle East, Europe and South America and stock an extensive and extremely varied range of items you will not find on the high street. If your looking to build a luxury house, retail store or anything exceptional, search our constantly changing eye-catching ideas and striking decorations that will compliment only the best combining eclectic styles and materials.
Kontaktuppgifter
Online seller , Preston , Storbritannien
- 01772789766
- Gem@john-cowell.com
- john-cowell.com
4,6
Utmärkt
68 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality & stule
20 oktober 2025
Svar från John Cowell Ltd
Thank you for your review.
From everyone at John Cowell Ltd, we’re delighted to hear you’re pleased with the quality and style of your item. Your feedback is greatly appreciated.
Thank you for choosing John Cowell Ltd.
Svar från John Cowell Ltd
Thank you for your great review.
From everyone at John Cowell Ltd, we’re delighted to hear you’re pleased with the items and that they arrived in good time and were well packaged.
Thank you for choosing John Cowell Ltd — we truly appreciate your support.
Excellent customer service
This could have very easily been an unpleasant experience, with charge backs and unhelpful responses. As can often feel the norm nowadays. However, We ordered an item that arrived in good time, but unfortunately it was damaged. These things happen, so emailed to get it resolved and we were able to quickly come to a positive resolution with no fuss.
23 oktober 2025
Omdöme utan inbjudan
Lovely oyster shell champagne cooler
Lovely oyster shell champagne cooler. Very good quality. Good delivery as well.
15 oktober 2025
Great customer service
Great customer service in arranging a short notice delivery for my wedding anniversary.
Glad to be buying from a british company.
13 oktober 2025
they were extremely helpful replying to…
they were extremely helpful replying to my enquiries quickly. The item arrived quickly and was extremely well packed.
29 september 2025
Svar från John Cowell Ltd
Thank you so much for your kind words! We really appreciate you taking the time to share your experience. We're delighted to hear that you found our team helpful and that your item arrived quickly and well packed. It was a pleasure serving you, and we hope to see you again soon!
Quality products and reasonable priced…
Quality products and reasonable priced and good service 👍
15 september 2025
Svar från John Cowell Ltd
Thank you so much for your lovely feedback! We're thrilled to hear you’re happy with the quality, pricing, and service. Your support means a lot to us! 👍
Svar från John Cowell Ltd
Thank you so much for your 10/10 review! We’re delighted to hear you found the ordering process easy and delivery smooth. Your support means a lot to us!
An excellent online shopping experience
Great photos and an accurate description of the item. Competitively priced with the added bonus of free delivery to my address. Good communication of order and delivery updates. Delivery was speedy and when my teak root wooden fruit bowl arrived I was blown away by the quality and uniqueness of it, it’s a real statement piece! Would highly recommend and trust this company.
15 september 2025
Svar från John Cowell Ltd
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that you enjoyed your shopping experience with us and that your teak root wooden fruit bowl exceeded your expectations. It’s fantastic to know you appreciated the quality, uniqueness, and our service along the way. Your recommendation means a lot to us, and we truly value your trust. We look forward to serving you again in the future!
Delighted with product
Delighted with product - very quick delivery and very well packaged.
15 september 2025
Svar från John Cowell Ltd
Thank you for your lovely feedback! 💛 We’re so pleased to hear that you’re delighted with your product and happy with the speedy delivery and packaging. Your kind words mean a lot to us, and we look forward to welcoming you back again soon!
Bought as an anniversary present for my…
Bought as an anniversary present for my wife, I normally get her something a bit different and this one is certainly different.
Slight mix up with the postage but it was soon rectified.
👍👌👍
12 september 2025
Svar från John Cowell Ltd
Thank you for sharing your experience! We’re so pleased you chose one of our pieces as a special anniversary gift, and delighted to hear it made a unique impression. 😊 Apologies again for the little postage mix-up, but we’re glad it was quickly sorted. Wishing you and your wife many more happy anniversaries to come! 🎉
Svar från John Cowell Ltd
Thank you for your kind words! We’re so glad you were happy with our service and speedy delivery. Your support means a lot, and we hope to serve you again soon!
Svar från John Cowell Ltd
Thank you so much! 🌟 We’re thrilled you’re happy with both our products and service. Your support is truly appreciated, and we look forward to welcoming you back again soon! 👍
Svar från John Cowell Ltd
“Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the look and comfort of your new bar stools. Your feedback means a lot to us, and we hope they make your space even more inviting
Team - John Cowell Ltd
Ordered one of his 2.6 Home bars in…
Ordered one of his 2.6 Home bars in Black on eBay . The delivery guy was very helpful. The bar is extremely heavy and solid. Its really good to see a courier that doesn't just leave it at the front door . He helped us take it to the room we needed it in and even took away the packaging. I spoke with John before ordering and he was more than helpful.
31 juli 2025
Omdöme utan inbjudan
Svar från John Cowell Ltd
“Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your new 2.6 Home Bar and that the delivery experience was smooth and helpful. It’s great to know the courier went the extra mile, and we’ll be sure to share your kind words with the team. We’re also glad John was able to assist you before ordering. Wishing you many enjoyable moments with your new bar!”
Team - John Cowell Ltd
Poor communication if any
Great products but hopeless at communicating
11 september 2025
Omdöme utan inbjudan
Svar från John Cowell Ltd
Thank you for your feedback. We communicated as much as possible under the circumstances—the customer informed us via email that he could not take phone calls and could only communicate via text. The goods were loaded, and for safety reasons, the driver could not text while driving. Despite these challenges, the customer successfully received the products and even placed a reorder, which indicates satisfaction with the items. We always aim for clear communication, and unfortunately, in this case, there appear to have been some misunderstandings.
definitely coming back
John cowell is top guy. sorted me out with garden decorations for my daughters wedding. this was a last minute job as another firm let me down. his garden decorations are second to none the man who delivered everything helped me unload which was a great help because i wouldnt be able to do it on my own, and lets face it most couriers drop it at the front door and tell you to do one.
i will certainly be using john cowell again.
8 augusti 2025
Omdöme utan inbjudan
Svar från John Cowell Ltd
Thank you so much for your kind words. We’re delighted to hear that John and the team were able to help you at short notice and that the garden decorations added something special to your daughter’s wedding. We’re also pleased our delivery driver could assist you — we always aim to go the extra mile for our customers.
We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Team at John Cowell Ltd
Absolutely delighted with my 2.6 m…
Absolutely delighted with my 2.6 m home/pub bar. It’s extremely solid and I can say you won’t find quality like this.
It came in 2 whole solid pieces only requiring the bevelled back bar mirror to be assembled.
I brought the original mahogany coloured bar with antique patina but it also come in black and white.
It was delivered within a week which is fair enough due to the size and weight.
I am currently looking at buying some bar stools to go with this and will most probably but these from John cowell ltd
24 augusti 2025
Omdöme utan inbjudan
Svar från John Cowell Ltd
Thank you for your fantastic feedback. We’re delighted to hear how pleased you are with your 2.6m home/pub bar and that the quality met your expectations. It’s great to know the delivery process went smoothly and that you’re already considering bar stools to complement your bar.
We truly appreciate your support and look forward to helping you again soon.
Team at John Cowell Ltd
Lutyens garden bench
Ordered a Lutyens garden bench which came and am b pleased with it. There were some parts missing which support the back rest of the bench. Contacted the company and they promised to send. Over a week later no sign of them so had to buy some. After some lost email issues I had the reply shown here and a refund for the missing parts so I have amended my original review.
19 juli 2025
Omdöme utan inbjudan
Svar från John Cowell Ltd
Thank you for your feedback and for bringing this matter to our attention. We sincerely apologies that your original email went into our junk mail folder and was therefore not seen at the time. As a result, we were unaware of the issue with the dowels and could not respond to you.
We have been selling these benches for many years and this is the first time we have received notice of missing dowels or concerns regarding the instructions. We note from your email that you are experienced in DIY but still found the instructions difficult to follow, which we will certainly pass on to the manufacturer. As we only retail the benches and do not manufacture them ourselves, we can only forward such feedback, but we do take these points seriously and want to help improve the customer experience.
We are, however, very pleased to hear that you are happy with the bench itself. Please let us know if you would still like us to send out the correct dowels and we will arrange this without delay.
Thank you again for your comments, which we will use constructively.
Kind regards, John Cowell Ltd
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.