Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Se mer
I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Se mer
Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Se mer
Företagsinformation
Skrivet av företaget
Custom make cosplay suits, armors, and helmets
Kontaktuppgifter
吴宁街道荷塘社区, 东方X002幢206室, 322100, 东阳市, Kina
- info@joetoyss.com
- joetoyss.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered this on July 12
I ordered this on July 12, and it wasn't shipped until two weeks later. Now I have to wait 4-5 weeks from when it's shipped to get here because someone didn't do their job?
Highly recommend
After a two month wait due to American customs my order was shipped pretty quickly after inspection.Came in perfect condition, would definitely order from them again!
Excelente trabajo
Todo genial, la página tiene todo lo que un coleccionista debe tener en su casa. El envío sin problemas, la atención antes y después de la compra genial. En cuanto pueda vuelvo a comprarles sin duda.
Amazing website
Amazing website. I bought the iron man mask and the full master chief armor set. Both are perfect!
Great Service/Product Damage
The customer service is fantastic. There was a damage in the Mark V helmet order which i had placed. But the service team was very helpful enough to replace the damaged part and guided well to make sure the product is working in full condition.
However, there were small dents on the helmet and that was little disappointing as the service team said it’s how the plate it; which shouldn’t be the case I believe.
Overall, great experience and fantastic products.
Great product
Great product. Some of the build quality could be a little bit tighter / more robust, but incredible value and by far the best product in its cost range.
I chose the batman suit and the photos…
I chose the batman suit and the photos on the web are very different from what they gave me, I had to order the suit from another company, because what they sent me is S H I T!!!!!
Joetoys is a serious guarantee of marvellous product
Joetoys is really serius the product are really good and throughly like a description the shipping are really fast and the assistant post sell is really the best my experience is really great full sure I'll buy again from the site
I received an iron man helmet that was…
I received an iron man helmet that was defective almost 3 weeks ago from them. I’ve tried contacting them to get a replacement with no help. They keep telling me to put new batteries in or to try to fix it myself. Terrible customer service

Svar från Joetoys
Fantastic experience again !
some complications but good
First, i waited more than 2 months to receive the helmet. The helmet arrived all scratched, despite the fact that I paid full price and bought it as "new". moreover it was assembled really very badly, the spaces did not coincide anywhere, the mask closes badly and when the eyes are on you can see all the spaces even more. I am very sorry for this, I was expecting a beautiful helmet given the price of around 300 euros plus shipping which cost me another 50 euros. I expected the seller to meet me by sending me a partial refund or by replacing my helmet with a new one but the only thing they managed to do is get me to disassemble parts via whatsapp. Having said that I am truly very sorry and will never buy again.
UPDATE today 5 of may:
I spoke several times with the girl who assists the sales, in the end we reached a conclusion where I was refunded a part in cash, I would have preferred the replacement of the helmet because I really wanted it to be perfect, but that's okay, in the end in the end they were polite and correct.
Doom Slayer Cosplay
Great costume build that really turned head. Not only that but Joetoys kept me updated with every bit of the process. Great service and a fantastic product!
Helmet doesn’t fit and it came broken
Helmet doesn’t fit and it came broken. Although they helped me fix it via email, it shouldn’t have been broken and continues to break for the price I paid. Disappointing.

Svar från Joetoys
Communication was great and the mask…
Communication was great and the mask was next level. I thought that is was pretty quick shipping to Canada cosindering where it’s coming from. I got to track it the whole time. Came on my son’s birthday which was incredible. Mask is amazing. Keep up the great work.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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