Joetoys Omdömen 

415
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Se mer

Betygsatt 5 av 5 stjärnor

The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Se mer

Betygsatt 5 av 5 stjärnor

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Se mer

Betygsatt 3 av 5 stjärnor

Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Se mer

Företagsinformation

  1. Maskeradkläder

Skrivet av företaget

Custom make cosplay suits, armors, and helmets


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

415 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(415)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Highly recommend

After a two month wait due to American customs my order was shipped pretty quickly after inspection.Came in perfect condition, would definitely order from them again!

19 juni 2023
Betygsatt 5 av 5 stjärnor

Excelente trabajo

Todo genial, la página tiene todo lo que un coleccionista debe tener en su casa. El envío sin problemas, la atención antes y después de la compra genial. En cuanto pueda vuelvo a comprarles sin duda.

28 juni 2023
Betygsatt 5 av 5 stjärnor

Great Service/Product Damage

The customer service is fantastic. There was a damage in the Mark V helmet order which i had placed. But the service team was very helpful enough to replace the damaged part and guided well to make sure the product is working in full condition.
However, there were small dents on the helmet and that was little disappointing as the service team said it’s how the plate it; which shouldn’t be the case I believe.

Overall, great experience and fantastic products.

18 juni 2023
Betygsatt 4 av 5 stjärnor

Great product

Great product. Some of the build quality could be a little bit tighter / more robust, but incredible value and by far the best product in its cost range.

1 juni 2023
Betygsatt 5 av 5 stjärnor

Awesome mask

Awesome mask Thank you

30 april 2023
Logotyp för Joetoys

Svar från Joetoys

Hi, sorry for the problem, can you tell me more about it and how did you operate, so we can help you fix it.

Betygsatt 1 av 5 stjärnor

I received an iron man helmet that was…

I received an iron man helmet that was defective almost 3 weeks ago from them. I’ve tried contacting them to get a replacement with no help. They keep telling me to put new batteries in or to try to fix it myself. Terrible customer service

13 april 2023
Logotyp för Joetoys

Svar från Joetoys

We are sorry that the helmet didn't arrive in a good condition. From our experiences, minor damages in the shipping sometimes can't be avoided, but most of them can be easily fixed . We are usually far away with our customers, so we will firstly help them fix it through emails. So if the customer can work with us to find out the problem, we can easily guide him to fix it without having it sent back at high return cost. So please understand we were providing help and we will be responsible for every defective helmet if it's surely defective.

Betygsatt 5 av 5 stjärnor

some complications but good

First, i waited more than 2 months to receive the helmet. The helmet arrived all scratched, despite the fact that I paid full price and bought it as "new". moreover it was assembled really very badly, the spaces did not coincide anywhere, the mask closes badly and when the eyes are on you can see all the spaces even more. I am very sorry for this, I was expecting a beautiful helmet given the price of around 300 euros plus shipping which cost me another 50 euros. I expected the seller to meet me by sending me a partial refund or by replacing my helmet with a new one but the only thing they managed to do is get me to disassemble parts via whatsapp. Having said that I am truly very sorry and will never buy again.

UPDATE today 5 of may:
I spoke several times with the girl who assists the sales, in the end we reached a conclusion where I was refunded a part in cash, I would have preferred the replacement of the helmet because I really wanted it to be perfect, but that's okay, in the end in the end they were polite and correct.

12 april 2023
Betygsatt 5 av 5 stjärnor

Doom Slayer Cosplay

Great costume build that really turned head. Not only that but Joetoys kept me updated with every bit of the process. Great service and a fantastic product!

27 februari 2023
Betygsatt 2 av 5 stjärnor

Helmet doesn’t fit and it came broken

Helmet doesn’t fit and it came broken. Although they helped me fix it via email, it shouldn’t have been broken and continues to break for the price I paid. Disappointing.

4 mars 2023
Logotyp för Joetoys

Svar från Joetoys

Thank you for your feedback, and I appreciated you worked with us to fix the problem!

Betygsatt 5 av 5 stjärnor

Communication was great and the mask…

Communication was great and the mask was next level. I thought that is was pretty quick shipping to Canada cosindering where it’s coming from. I got to track it the whole time. Came on my son’s birthday which was incredible. Mask is amazing. Keep up the great work.

4 mars 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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