Joe's Sweetie Barn Omdömen 

319
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I didn’t have to wait long for my order. The quality and value for money is very good and a lot cheaper than buying same amount in supermarkets. I have found my new favourite place to get my grandchil... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... Se mer

Betygsatt 5 av 5 stjärnor

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Se mer

Betygsatt 1 av 5 stjärnor

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Se mer

Företaget har svarat

Företagsinformation

  1. Godisaffär

Skrivet av företaget

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

319 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(319)

105 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

U gotta get your sweets from here end of ….!!!!

This company is so amazing 🤩 the value for money the deals amazing.. fast delivery, great customer service and communication with customers always kept upto date with delivery etc totally brilliant have order quite a few times and never been disappointed I have a big family who has tried and loved the sweets and they ask me to get all there sweets from there I have recommended to many people and when speaking to them they have been really impressed and have gone back to using them again and again … keep up the brilliant work Joe’s sweet barn u r all stars 🤩

7 oktober 2024
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Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Thank you so much Abigail ❤️

Betygsatt 2 av 5 stjärnor

Sweets tasted damp rather than dried

Sweets tasted damp rather than dried. Not much for the money and took a while to come. Wasn’t very impressed and probably wouldn’t use again if I can help it. Sorry but I’ve tasted others freeze dried and were dry and as they should be these weren’t.

4 juli 2024
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Hi Emily, which sweets are you referring to? The freeze dried clusters we did remove these items from our range as they were the best when freeze dried however all of the other lines would have been freshly made the day we sent the order out.

Betygsatt 5 av 5 stjärnor

Absolutely amazing company

Absolutely amazing company the chose of sweets is unreal especially the ones my husband had when he was a kid when he use to go out with his mum.Good value for money and wow taste so good .I will definitely be buying from you again as such a good idea for the grandkids for Christmas.Many thanks Joes sweets Barn
Karen Pearce (Kent)

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Thank you so much Karen ❤️

Betygsatt 5 av 5 stjärnor

Just got an American mystery bag in the…

Just got an American mystery bag in the sale OMG my grandchildren were amazed (as were the grownups) lots of fun trying the new flavours definitely going to order again xx

4 september 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Thank you very much Jenny ❤️

Betygsatt 5 av 5 stjärnor

Fabulous company

Fabulous company. The sweets were all really nice, delivered promptly and very reasonably priced. I will definitely order from them again. Highly recommend

23 augusti 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Thank you very much Wendy ❤️

Betygsatt 3 av 5 stjärnor

My personal opinion

I have now ordered twice from here and although the sweets are tasty and sometimes value for money I find that the company can not let people have their opinions if it's not what they want to hear. I find that whenever anyone expresses any kind of disappointment in the product they bought the company then jumps on that post and tries to tell people why they are wrong! I understand that often people complain over nothing, but I've seen some comments from people who have been disappointed and express their personal opinion to which the company jump on that person in public to tell them they are wrong. It's bad business, people will always have different thoughts on products they buy and that's OK! I myself won't be ordering again just for the fact that i don't feel people can comment their opinions without being berated in a public post. I still stick to the fact that the sweets are nice and delivery Is brilliant but they need to let people have their own opinions, especially when they general opinion Is a good one. I've never seen any disrespectful comments (although I don't read all comments) I have just been reading other people reviews and there is a trend of rudeness on people's reviews. There is a few reviews that I think was unjustified, some people's reviews are just silly but like I said there is a LOT of replies to people's reviews that are just rude! Not a lot of other companies are seen to be replying to reviews with sarcastic, rude and snotty replies. I'm sure I'll get jumped on by the company because my opinion is not what they want to hear. JOES SWEETIE BARN!! PLEASE NOTICE I DID NOT GIVE 1 STAR, I HAVE SAID THE PRODUCTS CAN BE REALLY NICE AND DELIVERY IS BRILLIANT! THIS IS PURELY MY OPINION ON HOW YOU REPLY TO CUSTOMERS ON FACEBOOK AND SUCH. YOU BRING ATTITUDE INTO IT STRAIGHT AWAY WHICH MAKES THE CUSTOMER NOT WANT TO USE YOU AGAIN.... such a Shame as there is individual items I wanted to order again. Also posting screenshots of emails that have been sent is just ridiculous and childish. Learn to handle criticism as well as you handle praise.

2 september 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Hi Nikki,

I assume you are referring to the post where you stated the past date american bag was not value for money in which we replied with the exact RRP to show the value.

When you leave a comment referring to a product not being value for money when it was well above the value its our duty to provide correct information as many people may be interested in the product therefore they will be looking for accurate information.

Regarding the emails again that is to show when false information is being posted and this is to show anyone reading the review the true conversation so they can have their own analysis of the situation (this has happened twice in the 10 years we have been trading) due to the review either being complete lies or all facts not shown.

If someone has an opinion that is completely fine infact we encourage it however when information is inaccurate we ofcourse have to post the factual information as lots of people read reviews.

Betygsatt 5 av 5 stjärnor

Absolutely brilliant

Absolutely brilliant! Loved everything in my box from the sweetie mix to the bb American box, will keep me going for a while (that's if kiddies don't find it)

2 september 2024
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Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Thank you very much Katy ❤️

Betygsatt 5 av 5 stjärnor

I was looking for sweets but I needed…

I was looking for sweets but I needed them quickly due to being let down. I sent a message explaining my circumstances and they sent them out straight away. They was here just over 24 hours later. When they arrived they were packed lovely. The only problem I have is do I sell them or eat them. So fresh and delicious. I will only be using this company in the future if I could give more stars I would.

23 augusti 2024
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Betygsatt 1 av 5 stjärnor

This is such an unwelcoming company

This is such an unwelcoming company, one of the workers were awfully rude to me when I asked a question! Then when doing a pick n mix the glove was burst, how unhygienic! Specifically the one with the plait. Not to mention there was a few flies at the sweets on the shelf. Safe to say I won’t be back here!!😡

19 augusti 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Hi Shona.

Please know we take this complaint extremely seriously. Can you please tell me the day and time you were in our store so we can check this for you.

Our staff wear hair nets so I’m unable to pinpoint by your description which staff member this is.

As for the gloves, this is an extra measure we use and isn’t a requirement of handling food, however staff are encouraged to change there gloves after each customers order.

As for the fly’s, unfortunately as we are a store with open doors, we aren’t able to completely prevent the nature surrounding us and this can happen but all our sweets are covered and/or have fitted lids unless being used.

Please do provide us with the relevant information so we can look into this further.

Betygsatt 5 av 5 stjärnor

Well i seen these freezer dried sweets…

Well i seen these freezer dried sweets and had to try them so enjoyed them and the lux grape balls too there sweets & service was amazing ive just placed my 2nd order been on holiday and u was like i want a joe sweet barn sweetie haha.

13 juli 2024
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Betygsatt 1 av 5 stjärnor

Very strange smell and taste in the 2kg…

Very strange smell and taste in the 2kg bag of sweets ...almost like a waxy coating had gone sour a very old smell .. out of date mystery boxes both fine though

30 juli 2024
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Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Hi Helen, we do not manufacture the pick & mix bags clearance bags which the date on them is mid 2026! we will send your feedback over to the manufacturer though.

Betygsatt 2 av 5 stjärnor

Don’t waste your money on the 2kg bags

Don’t waste your money on the 2kg bags. They taste and smell terrible. Will be throwing them in the bin. Wouldn’t trust eating them as god knows what’s happened to them before they arrived yesterday. The only way to describe the smell and after taste is like vomit. I’m sure when purchasing other items they may well be fine and they were posted and delivered on time.

29 juli 2024
Omdöme utan inbjudan
Logotyp för Joe's Sweetie Barn

Svar från Joe's Sweetie Barn

Hi Lizzie, I am very sorry about that - we have forwarded your email onto the manufacturer as these bags are manufactured & packed by Vidal (one of the largest candy manufacturers) to ensure we get to the bottom of this issue - please be assured they are not opened and they come straight from the factory.

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