All my transactions reach the intended recipients without any issue. I would recommend this to anyone who need to send money to their personal accounts and love ones in Jamaica
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To act... Se mer
Företaget har svarat
The customer service representative Patrick Forrest was very helpful, informative & shows a great degree of patience while assisting me to update my JN Online Account. He took time & effort to make su... Se mer
Företaget har svarat
To have back a online banking system. Wear you can go and do your transaction yourself. Because it's inconvenient for me to fine one of these locations..
Företaget har svarat
Företagsinformation
Skrivet av företaget
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Kontaktuppgifter
Brixton Road 389-391, SW9 7DE, London, England, Storbritannien
- 02077376951
4,8
Utmärkt
81 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and great communication
Very helpful and great communication
Making sure that customers are happy
17 februari 2023
Svar från JN Money - Brixton
Dear Valued Customer, we work hard to exceed our customer's expectations and we are happy to hear that we hit the mark. Thank you for your continued support.
Everytime I try to send money it's…
Everytime I try to send money it's telling me I have no card on file this app is stupid it were approved by you all I still can't used why it's so difficult money gram is a snap of the fingers is not at any location all locations is fine
2 februari 2023
Svar från JN Money - Brixton
Dear Valued Customer, Thanks for bringing this to our attention. We are looking into this issue and hope to resolve it promptly and accurately.
Very professional
All of the staff are very friendly and helpful
They are always willing to help
Most grateful to Diana, Hortence and most especially Tracey
Can’t thank them enough
4 februari 2023
Omdöme utan inbjudan
Svar från JN Money - Brixton
Dear Valued Customer, we work hard to exceed our customer's expectations and we are happy to hear that we hit the mark. Thank you for your continued support.
The cashier (Hortense) very helpful…
The cashier (Hortense) was very helpful and pointed out the different options available to transfer money in the future.
11 januari 2023
Omdöme utan inbjudan
Svar från JN Money - Brixton
Dear Valued Customer, Thanks for the awesome review, our team works really hard to keep our customers happy, Thanks for the continued support!
Hello on my experience with Jamaica…
Hello on my experience with Jamaica national sending money they are very helpful full and good customer service from staff but I mostly do tranfer online transfer.
10 september 2022
Svar från JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and in the physical location. We remain committed to providing the best service to you and all our customers.
Staff in branch were very courteous and…
Staff in branch were very courteous and helpful. I went in for something they could not do but they assisted me to get it done elsewhere above and beyond their responsibilities. Follow up service was also available, quick and convenient.
28 oktober 2022
Svar från JN Money - Brixton
Dear Valued Customer, Our team is so grateful for your positive feedback and we are looking forward to having you again at our locations.
I was having a bit of trouble with this…
I was having a bit of trouble with this platform but big thanks to Patrick for walking me through the process and offering great customer service
3 oktober 2022
Svar från JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and with our staff. We remain committed to providing the best service to you and all our customers.
Efficient, Effective and Useful
JN Money Brixton branch offers a comprehensive money transfer service to Jamaica. The staff are friendly, knowledgeable and very effective in how they assist customers. If necessary, they will explain the process of money transfer so that customer is left with no doubt about the process.
5 september 2022
Svar från JN Money - Brixton
Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
I was unable to login
I was unable to login, tried numerous times. Got intouched and I received instructions on how to go about fixing the problem and it did work. Thank you.
3 september 2022
Svar från JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience on our online remittance platform. We remain committed to providing the best service to you and all our customers.
The manager was pretty good at setting my account
I was approached by the manager who told about new ways to send money, he help me to register.
24 augusti 2022
Svar från JN Money - Brixton
Dear Valued Customer, we are glad to hear that you had a positive experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!
Great customer service and support from…
Great customer service and support from all team members at Brixton branch I wish I could give all 10 stars
24 maj 2022
Svar från JN Money - Brixton
Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.
It was kind of stressful at first but…
It was kind of stressful at first but in the end it all makes sense.
24 mars 2022
Brixton team is very helpful and polite…
Brixton team is very helpful and polite a special thank you to Patrick for his support with using the the JN money online app. This made sending money so much easier.
Kind regards
Natnice
5 januari 2022
Exemplary customer service as always
Exemplary customer service as always. The staff were very cordial and courteous. I visited the below location on behalf of a client of mine. I was very pleased with the explanation and the information that I was given because I was able to advise and solve the issue that my client had. The security guard was on point and was also customer friendly.
Service with a smile as always.
Junior Leachman
The Leachman Consultancy Limited
29 november 2021
They scam the money from my moms account
22 november 2021
Svar från JN Money - Brixton
Thank you for posting a review and we’re sorry to hear about your experience . We would like the opportunity to talk and investigate your feedback further.Please email me at pforrest@jnmsuk.com or Call me on 07545209975
Patrick
Digital Sales & Marketing Officer
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.