JetHost Omdömen 40

I asked if they would recreate my VPS with different IP numbers because I could no longer log in to my cPanel/WHM on their VPS (other VPS worked OK) or SSH into their VPS. They could have billed for that.
ANYTHING you ask for or
propose will be met with "I see no evidence of [...]" from a guy whom claims 25 years experience.
I got a new host, which solved the problem, but haven't moved our domains away yet.

Rosie, was great, and very responsive to addressing a assisting to resolve my issue

People you can rely on—professional, responsive, and genuinely committed to their work. They answer questions clearly and provide support across hosting, domains, configurations, and even basic business guidance. Communication is fast and helpful, making technical issues much easier to handle.

Accurate advice, solved problem. Fast response within a day or much less

When changing to something new, there are always going to be little nuances that require adjustments. Based on previous knowledge the stepping stones that may not align just right. That's been the case for me. I've needed help with a number of little things just to get me over the hump and heading in the right direction. Every step of the way, from before making the commitment to present, the staff has been extraordinarily helpful, responsive and kind. I may have personally felt inadequate, but no one else ever made me feel that way. On top of the exceptional service, I'm really enjoying greater functionality and many more features over the previous housing service I was using. So far, I have nothing but great things to say.

Very pleased with the quick response and so are my clients. If it stays this way, I’m never leaving.

Highly responsive and and solution driven.

I waited to give a review regarding my experience so I'm sure I validate what I write. My experience transitioning from GoDaddy to JetHost deserves the most stars I can possibly give.

The transition was indescribably simple and effortless. The cost of JetHost's hosting plans is very reasonable, and they performed the migration with no additional charges.

The best part was that my website stayed online during the entire transfer process. With me being a novice, their sales staff was very patient and in constant contact with me during every step of the process.

The entire JetHost Team exceeded my expectations. Rosie, their technical support representative, was the best! I am very grateful and will recommend them to anyone who needs hosting for their WordPress website.

Best support service ever. I had a problem with FTP, and they solved it. Very good communication, they replied very quickly. Great people!!!

Rosie did a great job with some dns issues I couldnt figure out. She helped me and it was super quick and easy!!

Unbelievably good customer support!
I value efficiency, quick thinking, real solutions, competence!

Not only Jet Host provides all that - they take it a step further and make it PERSONAL.

Since the first moment I started using Jethost the same support agent has been taking care of my business - her name is Rosi.

Having a dedicated agent not only saves me time from having to explain my websites setup, passwords, background every time.

It feels personal! It feels like having a knowledgeable friend, who takes initiative and leads you in the right direction, not only picks you up when you fall.

Form my experience any other hosting provider would migrate your account for free and try to make it as seamless as they can. The real difference comes from the quality of support in the days after.

Rosi, if you're reading: thank you so much for all the help - your work is meaningful and your kindness and pro-active mindset are appreciated! You are the best guardian angel I never knew I needed

Jethost, if you're reading: Rosi single-handedly earned you an strong advocate for your brand! Give her a bonus and never underestimate great customer service!

These people know their business and people like me, though an IT pro, that are not well versed in website background stuff get frustrated easily when things go wrong. They always figure out what's wrong and fix it quickly and explain what they have done. I have been a customer for several years and intend to keep it that way.

The support is fantastic, friendly and always helpful.

Very helpful. Responded quickly.

Quickly resolved the problem that I caused (going over process count)

I am satisfied with JetHost's service and the always timely response to questions and problems.

I had a critical response I needed to get to a business associate and Google blocked me from sending it from my server. I opened a support ticket and it was fixed within just a few minutes. Doesn’t get any better than that. Thanks team!

The support team at Jethost is an email away and the issue is solved, they will go beyond their duty to fix the issue even if they have to go in the code/setting and fix it. Thank you.

Customer service acts very promptly and with good results

I needed help with a technical issue and it was complicated. The technician worked with me till it was all taken care of and fixed. Outstanding support