Jeaniusbaratelier Omdömen 

68
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Purchased a par of cargos from harvey nichols online a while back during the summer, the back tab has started fallen apart after only wearing them a few times I'm very disappointed 😞

Betygsatt 5 av 5 stjärnor

I visited the Jeanius Bar Atelier today for my own appointment after seeing the brand absolutely everywhere and it did not disappoint! They have the widest selection of the sickest trousers, so many c... Se mer

Betygsatt 1 av 5 stjärnor

Make your way to the next page where the real reviews are. Awfully convenient that there’s suddenly a bunch of 5 star reviews made at the same time, on the same day, as the website goes live. No retur... Se mer

Betygsatt 5 av 5 stjärnor

Can’t get these style of jeans/cargos anywhere else, unreal colours and fits. Other brands charge £1k + and don’t come close, tailored fit and personal touch customer service.

3,3

Medel

TrustScore 3.5 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(68)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best in the game

Best in the game, needed jeans for a trip to Portugal got an appointment within a few days and had my jeans tailored on site! Easy and smooth experience!

9 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

How to deal with scammers

First of all to everyone that was scammed, charge back!
Then make their lives hell and report them!
Report them to govuk-report-tax-fraud
They do not provide any receipts so pay no taxes.
For information who is the owner of the company: AGYEMANG, Danny aka dagye.
Jayden Beales is not registered as co owner so it’s giving even bigger scam vibes than you can imagine.

Company name
JEANIUS BAR ATELIER UK LTD
Company number
13441910

Unit 10, 39 Farthing Grove, Netherfield, Milton Keynes, England, MK6 4JH

Do not wait for them as you have only 3 month to get your money back! After that time bank will not help you!!

15 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Great product, awful service.

Great product, awful customer service.

Sent a pair back over 3 months ago for an exchange and have still not received the replacement. Messaged me numerous times to say they have been posted out which is clearly not true.

25 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst service

Worst service. Incorrect sizes and the level of rudeness displayed was simply shocking. Still fighting to get my money back

10 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

No delivery, just empty promises like today and tomorrow and stupid excuses (cyber attacks).

Recharge as soon as you can, if you spent your money.

6 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst customer service ever…

The worst customer service ever experienced.
My friend ordered some cargos from the website, when they arrived they didn’t fit so he messaged on instagram to book an appointment (as this is the only way you can go there) so that he could exchange for another size, they took days to reply, even reading the messages but not responding. He finally got an appointment booked for the 17th of this month, we turned up to the appointment to nobody there and when he messaged them he was told that because of the train strikes they shut early and that someone should have contacted him to rearrange which no one did. My friend then asked for an appointment the following day (18th) but did not get a reply till lunch time that day to also be told they don’t open but were then posting pictures on their stories throughout the day. My friend had travelled 2 hours for this appointment as well and explained he would be leaving on the Sunday and would not be able to attend another appointment. Yesterday (18th) they offered him an appointment for today (19th) and my friend said that was fine and explained that I would be attending myself to do the exchange for a bigger size but they never replied back even though they said we could have an appointment today. Doesn’t make it easy that instragram seems to be there only point of contact and they read messages and ignore. Seems to me that unless you’re a footballer, rapper etc with money they don’t care about anyone else. Would not recommend ever buying from here, very very poor service.

17 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service

For the last month I have been asking whoever on that I was looking for a particular size on their website they told me it would be uploaded as soon as possible which didn’t happen so I tired reaching out but again no response I was told yet again the size will be on the website etc etc up till now I have again tried to reach out again no response. It seems that cause of their high in client such as footballers people will a certain amount of followers etc etc they couldn’t care less about genuine people who just want to buy a pair of jeans no stress no fuss. Appalling customer service but again they don’t care.

5 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything at the highest level

Everything at the highest level, from contact, help with choosing the size, to fast shipping to Poland. Ordered on Monday, arrived on Friday, I am very pleased. The only thing missing is the Jeaniusbaratelier sticker added to the order :)

1 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service. Non Delivery

I ordered a pair of jeans for my sons birthday 2.5 weeks ago and am still waiting.
I have contacted them 5 times with no response from the last 3 - how do I now get a refund?
Poor service for an expensive pair of jeans.
I wish I had read the reviews before I ordered!!!

14 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly the best tailored cargos out there!

Believe me when I say this, these people are the best! I’m 6’5 and the way they tailored the cargos for me was immaculate. The response time on the DM’s were super quick! You would have thought because they get a lot of famous customers that they won’t pay attention to us normal people but trust me they spend just as much time and detail to delivering quality tailored clothes.

4 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely shocking customer service

Absolutely shocking customer service. All they seem to be interested in is showing off their celeb clients while completely ignoring other customers. I wanted to support an up and coming, local brand and purchased 3 pairs of jeans but have been seriously let down as they never arrived. I was told my order would be ready to collect 7 days after payme too, but 3 MONTHS down the line and nothing was received. Numerous emails/DMs have been ignored - there’s clearly a reason they don’t have a customer service contact number and hide their address. In the end I’ve had to dispute the transaction with my bank in order to be refunded the £600 I paid 3 months ago. It’s a shame because the jeans look nice but I’d avoid them like the plague. FIX UP!

20 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A real dissapointment

A real dissapointment. Ordered 7 weeks ago and still haven’t received anything. Not even an update. What upsets me the most is when I ask about the status of my order they ignore the message on Instagram. But they’re actively posting each day.

4 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased a pair of trousers and…

I purchased a pair of trousers and after a month they had still not arrived. I reached out to the company twice and was told they would be dispatched shortly but I didn’t receive any shipping update. In the end I sought a refund through my bank.

7 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I visited the Jeanius Bar Atelier today…

I visited the Jeanius Bar Atelier today for my own appointment after seeing the brand absolutely everywhere and it did not disappoint! They have the widest selection of the sickest trousers, so many colours and fabrics and the best part is they offer free alterations on purchases to have it fit exactly as the client wants it. Tailored to perfection which was good for me as I did not want my jeans to baggy! They came out perfect. Will be getting all my jeans from here now! Amazing

3 juni 2022
Omdöme utan inbjudan

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