I cancelled my membership two months ago, after having it for one month as I didn't use it as I found the space to be really overwhelmed and intense. That's fine, just not for me. But they've been tak... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... Se mer
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Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... Se mer
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I’ve been going to JD Parc Tawe for a few years now and I have always felt comfortable in the space and extremely welcomed by the staff. Particularly Martyn and Adam, who always go out of their way t... Se mer
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Företagsinformation
Om JD Gyms - Swansea
Skrivet av företaget
Kontaktuppgifter
3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, Storbritannien
- 1792341034
4,1
Bra
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Okay
Clean facilities. Good price with offer. However, can’t rely on the class timetable as not all run - asked member of staff if there is a way of knowing if a class is not on but they said it’s out of their control. Also alot of machine are out of order or not working properly… I.e treadmills. Leaving after the one month offer.
2 januari 2024
Svar från JD Gyms - Swansea
Hi there
We're sorry that you have had some trouble with the class schedule.
To be sure you're looking at the latest version of our timetable, please always be sure to download it from our website rather than clicking on links direct from Google. Simply visit our website, choose your gym location and then look for the "download timetable" button.
If there have been some last-minute cancellations, we're really sorry for any inconvenience caused. If you ever want to double check that a class is 100% running, please always feel free to give the gym a quick call before you leave home.
Hope this helps! If the problem persists, please contact the Manager via email to swansea@jdgyms.co.uk
Thank you
The JD Gyms Team 💚
The shower floods and showersare tiny…
The shower floods and showers are tiny and can't control the temperature
1 januari 2024
Svar från JD Gyms - Swansea
Hi there
Thank you for taking the time to leave this review.
We are sorry to hear that you've had some issues with the showers. There are occasions when things can go wrong. The staff are always checking on this so if there is an problem with equipment/showers or facilities, it will most likely have been reported to the maintenance team.
However, it would be worth mentioning to a member of staff and they can update you on what is happening and how long it will take to resolve.
We apologise for any inconvenience that this may have caused you.
Best wishes
The JD Gyms Team
Impeccably clean, well-equipped, and always accessible - Highly Recommended!
As a member at JD Gym Swansea, the 24/7 accessibility, coupled with impeccable cleanliness and a diverse range of equipment, make it an exceptional gym that I highly recommend.
30 december 2023
Svar från JD Gyms - Swansea
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Svar från JD Gyms - Swansea
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Equipment over used and care for local members inadequate
The gym I use in swansea has to many members using worn and over used old equipment
Most the stuff there are from the previous owners exercise for less and most be over 7 years old
Currently there are 6 machines out off order down stairs and further more cardio machines out of use upstairs
The equipment is old and has been over used hence why equipment keeps breaking down
And when they are down they are so for many weeks
Wile the membership is over 4k the equipment can't cope with the use they are taking and has been for so many years
Talking of members it is clear to my self and other local that you are happy to to get as many students as possible but care little for us who have been there since before you took it over
You are not a small Company and the very way you have treated locals who have stuck with you is very poor
New equipment is needed to replace the over used and old equipment ther now and it's clear that you can not keep up with the ever more maintenance needed
23 december 2023
Omdöme utan inbjudan
Svar från JD Gyms - Swansea
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Svar från JD Gyms - Swansea
Hi there
Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Everything is great 👌🏻
3 november 2023
Nobody is ever around to help
Nobody is ever around to help, I'm a gym newbie and needed to know what equipment to use to tone certain parts of my body. When looking for a staff member to ask , I couldn't find any.
25 oktober 2023
Really lovely staff and great…
Really lovely staff and great facilities. Would definitely recommend.
11 oktober 2023
Svar från JD Gyms - Swansea
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Not bad!
Music is too loud that if I don't like your music it goes through my headphones. No normal water bottles to buy. No pull up bar in girls gym. 1 entry door which in traffic hours that creates more unnecessary traffic. Equipments are in good condition and lots of machines but no staff to see and only have 3pt in the list.
4 oktober 2023
Svar från JD Gyms - Swansea
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk
The JD Gyms Team 💚
Bathrooms are terrible
Bathrooms are terrible
Very unclean
Sometimes no tissue roll
And no soap
3 oktober 2023
Svar från JD Gyms - Swansea
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk
The JD Gyms Team 💚
Svar från JD Gyms - Swansea
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
I spoke to Justin and owain before…
I spoke to Justin and owain before joining as I was really nervous they assured me I would be OK on the day I walked through the door owain was there and reassured me I would be OK it's my 4th visit and I'm loving coming in fact I actually walked into a class on my own love it keep up the good work guys
13 september 2023
Svar från JD Gyms - Swansea
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
The gym is spacious
The gym is spacious, is clean and tidy and has loads of machines for both fitness and lifting. The free weights area has a ton of adjustable benches and weights. Been to lots of gyms in my time and this one is up there with the best.
4 september 2023
Svar från JD Gyms - Swansea
Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
The staff are friendly and helpful
The staff are friendly and helpful.
The gym is big enough that even during peak time, there is enough equipment to get a good workout.
26 augusti 2023
Excellent equipment and staff
31 juli 2023
Svar från JD Gyms - Swansea
Hi, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes. The JD Gyms Team 💚
All the equipments and the setup are…
All the equipments and the setup are really good. But its hard to find a trainer or manager in a gym so big! Im a beginner and i would require help, but most of the time there is no one around.
26 juli 2023
Svar från JD Gyms - Swansea
Thanks for taking the time to leave this review.
If you are ever struggling to see a member of staff out on the gym floor, please press the green buzzer near the turnstile gates and this will alert someone to come over and assist you further!
The JD Gyms Team 💚
Good, large gym with lots of equipment
A very large, well laid out gym, lots of equipment, staff are friendly, good selection of free weights, only down sides, not enough free weight plates when it's busy and a few of the machines are aged and need better maintenance.
26 juli 2023
Svar från JD Gyms - Swansea
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk
The JD Gyms Team 💚
Nice place
Nice place. Not too intimidating. I really liked being able to join online without all the form filling, inductions, etc. Some of the equipment needs some attention; there are weight pins missing on quite a few machines so can't fine-tune weight.
Overall a pleasant experience. Maybe I'll actually visit regularly for a change.
25 juli 2023
Svar från JD Gyms - Swansea
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk
The JD Gyms Team 💚
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