JD Gyms - Peterborough Omdömen 

Very misleading “cancel any time” policy

Very disappointed with JD Gyms. I cancelled my membership on 10 August 2026, but was then told that JD Gyms will still take another full monthly payment on 21 August and keep my membership active until 20 September.

What makes this particularly frustrating is the way the membership is advertised as being able to “cancel any time.” In my view, this is very misleading when cancelling can still result in being charged for another full month.

I understand that JD Gyms may have a notice period in their terms and conditions, but that should be made extremely clear to customers rather than advertising the simple message that you can “cancel any time.”

If I cancel at the beginning of the month, I don't think it is reasonable to discover afterwards that I'm effectively committed to paying for another entire month.

I have raised this directly with JD Gyms and asked them to explain exactly how this is consistent with their “cancel any time” advertising.

Potential new members: make sure you read the cancellation terms very carefully before joining. Don't assume “cancel any time” means you can stop your payments immediately.

I've trained in gyms for over 25 years, so I think I have a good benchmark.
JD Gyms Peterborough is definitely a step up from the Luton branch. It's cleaner, the equipment is generally better, and the overall experience is much more enjoyable. Compared with Luton, it's head and shoulders above.
That said, there are still several things that need improving.
The music is far too loud and, in my opinion, not great. Training should be motivating, not feel like standing next to nightclub speakers.
The dress code also seems too relaxed. People training in Crocs, sliders, or without tops doesn't create the professional gym environment I'd expect.
The lack of air conditioning after 10 pm is another major issue. A busy gym gets extremely hot, and switching the air conditioning off makes training uncomfortable.
The access system after 10 pm also makes little sense. If you leave the gym briefly, you can't get back in unless a member of staff lets you in. Once staff have gone home, you're effectively locked out, which is frustrating and unnecessary.
The staff are a mixed bag. Some are genuinely friendly and welcoming, while others come across as having an attitude.
Finally, for a modern gym, it's disappointing that many of the cardio machines don't have built in cooling fans.
Overall, I'd still recommend JD Gyms Peterborough because it's significantly better than the Luton branch, which is easily the worst gym experience I've had in over 25 years. However, Peterborough shouldn't become complacent. If standards start slipping, it could easily end up following the same path. At the moment I'd rate it 7/10. Good, but with plenty of room for improvement.

Decent gym, but their QR code system is a nightmare. It failed two days in a row, they took ages to fix it, and there’s no pin backup. Ended up missing a whole week of training. Not good enough.

Great machines and good atmosphere

Good gym
But my only concern is I pay for a 24 hour gym but Xmas gym does not open 24 hours so does that mean I get a portion of my membership back.

I was reluctant to join as I’d heard it was very busy but I decided to give it a go and I don’t regret it. It does get busy at times but there is plenty of equipment so you can always get a good workout. One negative is that they could do with another pec dec as they only have one and there’s always people waiting. Staff including cleaners are always around and are happy to be there. If you’re looking for a gym for the new year then this is the one. Great price too.

Really great gym, plenty of equipment/space and is kept clean even during peak hours. Staff members are very friendly, Chris is always happy to help when needed during my late evening sessions. Very much needed space in Peterborough

This is a great gym. Lots of good equipment and always clean. The addition of the sauna is really good. Decent price considering all you get. The staff definitely make it what it is. They are always present and happy to help. The managers here have done an amazing job. Chris is always happy to help and smiling. Only downside is that it can get very busy at peak times but that also means it’s popular.

Brilliant gym with lots of variations of different machines. Great atmosphere and the staff are really knowledgeable.A special mention has to go to Chris who is friendly,approachable and is always willing to help. He is just amazing at what he does.

The gym has very good equipment but what really sets it apart is the atmosphere created by the management. The GM Filipe goes above and beyond what you would expect particularly at a commercial gym. That is the main reason I enjoy training here so much.

Philip was so helpful when I went to the gym. I had problems with my code and he helped me get it sorted! - Lucy

Is good gym !Big choice for training 💪 and good trainer Dmitrijs,highly recommended!!!:)

Great gym, great atmosphere

Kudos to the manager, firstly. He's clearly got teamwork down to a T, the staff seem to like each other and their job. Fair enough the gym is brand new, but so far it's just a nice place. Clean, and regularly cleaned (not just by the cleaning team, but by the staff and manager too) which if it carries on this way, will remain the place to be in Peterborough and surrounding areas. I travel from near Spalding and it's worth it. A clear staff presence makes it feel like an actual gym, rather than somewhere people go to workout. Teething problems have been resolved quickly. I'm trying to find a negative, but why bother looking. I use the gym daily, so I'm a "regular" and have goals to meet in terms of my training.... JD Gym Peterborough has my back 🙌👍

Staffs and the management is lying in Peterborough. They say some something and fact is something. They close the Sauna at 09.40 pm instead of 10.00 pm. There is no information regarding this. In website and all the social media its written till 10.00 pm Sauna is open. When is asked them they have no answer. Clearly miscommunicated. When I asked about it the staffs started arguing.