JD Gyms - Doncaster Omdömen 351

Nice Experience!

They charged me £10 for the first month, but I cannot access the gym now because it shows I don't have a membership. No phone number is provided to sort this out. Absolutely shocking.

Good saunas but sometimes when I want to use it they are switch off. A lot of kids messing about and there is nobody to tell them off. Maybe more staff should approach people about putting the weights back after using.

Good variety of equipment in good condition and kept clean.

My only criticism at this point is unfortunately the mens toilets have been out of action for 2 days now which isn't ideal.

Seems to take ages for equipment to be repaired. Open electrical panel in men’s room. Full of underaged members, as a local school teacher I see half of my year z10 class here. Doncaster

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets can often be dirty, especially the sanitary bins and in the toilet cubicles. The shower facilities are good!

I like the environment of the gym as it’s well equipped and neat but the only thing am dissatisfied with is Trainer, which as a new member of the gym I can’t find the trainer assigned to me which this is really not helping me.

The gym is great! I’m getting back into it so was nervous to go but it was absolutely fine. Lots of machines, rooms for classes and different things. There was a lovely PT there called Hayleah who I spoke to about PT sessions and she gave good advice about looking at all the PT’s on the board, looking at their socials etc to get a feel of who I think I’d be more suited to for my goals. She was very friendly and approachable!
The only negative for me was that the showers in the female changing rooms smelt of urine.

It’s a big gym with a decent variety of equipment I do think the weights machines by the cardio equipment are desperate either to be serviced or replaced missing hand grips pads etc some not operating smoothly

Can never get in takes ages to sap the qr code

Sauna doesn’t work. It didn’t get hot, I was in there for 25mins and didn’t break a sweat. I asked a manager and she says it needs to be reset every 4 hrs which isn’t normal. Every time I go in there it’s the same problem. Also women wearing their workout clothes in the sauna and it smelt so bad

Everytime I go in the doncaster gym. In the male changing room the sauna stinks of piss and sometimes stinks of sick or vomit aswell. Also shower drain stinks of piss. These facilities needs cleaning

Doncaster Branch
Massively oversubscribed.
It's all about the money.
Been going for 5 years and it's never been this bad even with the new year resolution guys in the first 3 months of a new year.
Cheap equipment that easily breaks and takes an age to repair.
On the big cable in the centre the left hand side height selector is faulty but because it does work in a fashion, it's never been fixed.
Full of kids who im sure are under age.
All in all id expect more consideration and professionalism for £300+ per year.
I've found i have to go later and later to get on anything. Currently 11pm
Stop taking new members!!

What an unwelcoming place this is. It's busy and chaotic in the evenings with not enough kit. Kit missing attachments and pins. Young, and I mean 12 year olds using kit. The language is obscene. Had to ask a group of lads not to vape next to me. If looks could kill. FFS.

My husband cancelled about a year ago submitting an online form as no one in the gym can do it. Also no way to do it on the phone. Nothing happened and kept taking payment. He then did it again and got an email back saying the last payment would be in 28th October.
He then checked his bank statement yesterday and they have been taking the direct debit every month since then. Bank have refunded and cancelled all future payments. Absolute joke of a company and will just go in your bank whenever they want. You can bet if he had cancelled he'd have their rottweiler debt collectors after him (which I also experienced some years ago when I cancelled).

Edit following reply from JD gym. I had letters from Harlands debt collectors myself previously when I had cancelled and cancelled my direct debit. See point 5.8 in their TS&C's which totally blows out of the water the reply to this review by JD gyms claiming the don't use debt recovery. I have tried to add a screen shot of this but it will not let me.

The cancellation process clearly doesn't work. Based on my husband's recent experience and the email that confirms cancellation also states not to cancel the direct debit and gives the date of the last payment. Never again will either of us use JD gyms because of this.

Incredibly busy. In the morning and evening, not enough machine and too many cross trainers. That’s what you get for the price I guess. Maybe open another one in Doncaster.

Signed up for 5 pound January offer, emailed saying I’d like to cancel as it was too far, had no response and took an extra 30 pounds which I cannot make use of.

Very unclean. Same empty water bottle in the same place for days

I used to go to she Sheffield branch, was always impressed with carpark size and business levels. However the Doncaster branch looks big but isn’t. Weights are here there and everywhere. Not a staff member in sight. Oversubscribed couldn’t get on anything. Absolutely full of kids who looked 15 at the most, some guy brought his actual children in to watch him train. Totally unimpressed.

Gonna try a different branch but if they’re all like this I’ll be cancelling my membership.

Gym group app can tell you down periods. Jd app is very simplified and cheap feeling. Can’t check on gym levels before going. Needs complete overhaul

No body to meet you when you walk into the gym.
I had to ask someone where the changing rooms were
Then asked another person how the lockers work
Walked around the gym to see what was there, Nobody to help
I had to work out how to use the machines
Some machines I knew what I was doing
I feel sorry for a beginner due to lack of staff to show them what to do (SAFELY).