Jacksons Estate Agents Omdömen 

343
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jackson’s Wandsworth manage our flat and have been such an enormous support for us providing real personal care for both us the landlords and our tenants. Recently we had to apply for a HMO... Se mer

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Betygsatt 5 av 5 stjärnor

This is our second year with Jacksons Estate Agents, and we are truly grateful for the excellent service they have provided us. Special kudos to our property manager, Gianna, who always listens... Se mer

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Betygsatt 5 av 5 stjärnor

Without a doubt Shernitta Hutchinson is the best property manager I have ever had. And I speak as a landlord with 18 years experience of London Property managers. Utterly reliable and always a pleasur... Se mer

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Betygsatt 3 av 5 stjärnor

They changed agents on the middle of the transaction which is according to them normal but after completion I sent numerous emails asking about issues on the property and no one is replying? These are... Se mer

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Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

Established in Balham in 1995 and expanding into Clapham, Earlsfield, Streatham, Tooting and Wandsworth since then, Jacksons are your local property experts. We provide unrivalled local coverage and market expertise across our network of offices. As South London's leading independent estate agent, Jacksons handles over 2,500 property transactions every year. We've invested in the company over the years to make it the best it can be, building it into a well-known, trusted and respected local brand. With a network of seven south London offices, our coverage is far-reaching yet we retain the local knowledge so important to all those considering moving in the area.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

343 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(343)

37 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Kieran in the Streatham office showed…

Kieran in the Streatham office showed me and my partner around a range of fantastic semis until we found the perfect one for us. We couldn’t have asked for a better experience!

Thanks again, Josh & Ken

15 augusti 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Josh, Thank you for your review, and mentioning your experience with Kieran in our Streatham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Kieran from the streatham office was…

Kieran from the streatham office was amazing, couldn’t recommend him high enough, no beating around the bush or pushing us towards properties we would have no interest in, was also very good at handling the mrs, made my life a lot easier!

15 augusti 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Jamie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Kieran in Streatham’ sales team was…

Kieran in Streatham’ sales team was excellent, providing polite, friendly and professional support to show me what I was looking for.

15 augusti 2022
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Svar från Jacksons Estate Agents

Dear Jade, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Streatham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Kieran - Star of Streatham Sales team

Kieran very kindly showed me only and exactly what I wanted. He is friendly, efficient and was able to answer all my questions!

15 augusti 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Borna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great branch for first timers

This if my first time looking at properties and I had many concerns and worries, all of which Kieran was able to address. He was kind and attentive.

15 augusti 2022
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Svar från Jacksons Estate Agents

Dear Luke, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Kieran McClean in Streatham sales is…

Kieran McClean in Streatham sales is polite and extremely knowledgeable! i’m confident he will help my mother in purchasing her new property. I’d also like to thank him for being so patient and friendly with her in her as she can be slightly hard of hearing. Thank you Kieran!

15 augusti 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Saint, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

It was great dealing with Kieran as he…

It was great dealing with Kieran as he understood my requirements and managed to take me to viewings which matched my criteria , saving me a lot of time. He also helped me to understand my requirements better. Great person to deal with

18 juli 2022
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Svar från Jacksons Estate Agents

Thank you for sharing your kind words about Kieran. Your comments are much appreciated. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. We were kept informed and felt supported throughout the process.

12 juli 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Chris, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Professional and knowledgeable estate agents

After wasting 12 weeks with Andrews, we switched to Jackson’s and we’re immediately impressed by their approach, we had lots of viewings and feedback was always provided. After a few weeks we got a buyer, so a big thank you to Kirk for that. Sophie who handled the sale process was fantastic at keeping me up to date with everything that was happening during our challenging sale. I would recommend Jackson’s to anyone selling a property and would definitely use them again

20 juni 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Thanks to Kieran Mclean for guiding me…

Thanks to Kieran Mclean for guiding me through the process of a first time buy - great service and would recommend to any.

15 juni 2022
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Svar från Jacksons Estate Agents

Dear James, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Excellent support through the selling process

Jacksons have supported us very well from start to finish of our sale. Helen, the branch manager, was great when I wasn't sure how best to manage the sale (having been with another agent previously), and Sophie was excellent managing the sales process through. She was responsive, supportive, pro-active and very patient given how long it took.
Thank you all

2 juni 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Rachel, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Nice, helpful, hands on staff

As first time buyers Sophie Doughty at Jacksons Balham and David Hearn at Jacksons Earlsfield were wonderful in guiding us through the whole process of buying a property. They were always on hand to chat to us when inevitable hiccups occurred during the course of our property purchase and provided valuable advice and insights all the way through – highly recommended!

1 juni 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Fraulein, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Sophie was awesome.

Sophie at Jacksons Balham was so amazing. We had a very long drawn out, painful sale and the only thing that made it bearable was Sophie. She made us feel like there was at least some control in the selling process and walked us through each part of the process as they continued to come up. We didn't feel supported by our solicitors at all and relied on Sophie to help us understand what was required from each party involved. She was always easy to get in touch with and was always able to help keep us calm when the stress levels were going through the roof.

31 maj 2022
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Svar från Jacksons Estate Agents

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Balham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Five Stars

We had a great experience buying a property through Jacksons. Sophie and Jonathan were especially helpful and proactive.

30 maj 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Tom, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great outcome

I used Jackson’s for the sale of my apartment in Brixton. They were efficient and professional and secured me a sale quickly. Kieran worked into his Saturday evening to help agree the deal at a great price.

30 maj 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Damian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great experience

I had a fantastic experience buying my first property through Jacksons Balham. Sophie was extremely proactive in keeping me updated with each stage of the purchase, and provided helpful advice and support throughout the process supported by her years of industry experience. I would certainly recommend Jacksons and particularly Sophie to anyone looking to buy or sell a property in the area.

15 maj 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Yvie, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Couldn't recommend more...

Couldn't recommend Jacksons more, in particular Kieran who has gone above and beyond in helping us secure the best deal for our purchase. Great communication, trustworthy and working way after hours to get our offer accepted and over the line!

13 maj 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 1 av 5 stjärnor

Very disappointing

I have been a tenant with Jason's Wandsworth branch for 3 years. I always paid my rent in time and have been responsible and calm tenant troughout. I have decided to move away due to personal circumstances early April this year. I made sure property has been professionally cleaned prior departure for quick release of deposit. I have handed the keys over 3 weeks ago now. I have 0 emails from them since regarding release of my deposit even though I requested an updated on several occasions. I also chased with their office on numerous times and most staff are not able to assist or promise return calls that never happen. I had 1 call from them last week after persistent chasing attempt stating they are waiting for landlords response and several other measly excuses. I chased this week again and they once more feeding me with same information. I am considering of taking legal actions at this point...
This is not the service you should expect from major agency such as Jacksons. It seems they are very quick to demand their payment but completely opposite when they need to return it.
Very disappointing!

5 maj 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Dear Eve, I am unable to find you on our database. If you could email me at sarahtranter@jacksonsestateagents.com with more information I can look into this further for you. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Sophie D - Great sales negotiator

Sophie D. the sales negotiator at Jacksons has been instrumental in helping close my transaction by chasing the solicitors and getting accurate & prompt information from the sellers.

Overall great stakeholder management and coordination skills with high degree of professionalism.

28 april 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Thank you for sharing your kind words about Sophie. Your comments are much appreciated by the Jacksons team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Jacksons Estate Agents are Amazing!

Jacksons Estate Agents are Amazing!! 5*!!
I recently purchased a property in Earlsfield and my main points of contact were Emily Richards and Sophie Doughty. Both of them have been amazing to deal with and have consistently gone above and beyond to help wherever possible and made the whole buying process as easy as possible.
It was also great that whenever I spoke to either Emily or Sophie, they were both on the same page and up to date on where we were in the process and latest information such as situations with solicitors and what was still outstanding.
I can't recommend Emily, Sophie and Jacksons enough. Thank you Jacksons.

22 april 2022
Omdöme utan inbjudan
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Svar från Jacksons Estate Agents

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

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