Jackson-Stops Omdömen 

541
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We set Jackson Stops the challenge of selling our house in a very difficult market. They produced good quality promotional material and posted effectively on the main sites. After a number of non star... Se mer

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Betygsatt 5 av 5 stjärnor

Jackson-Stops have recently sold our house for us and we downsized to a bungalow, also through them. They were so helpful every step of the way. We dealt with Rebecca, Chris and in the later stages Pi... Se mer

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Betygsatt 5 av 5 stjärnor

Jackson Stops - and Sylwia in particular have been extremely helpful throughout the process of renting my apartment - it's been a long time since I rented a property and Im grateful to have found a pl... Se mer

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Betygsatt 5 av 5 stjärnor

We recently sold our holiday home with Jackson Stops Cornwall. We honestly couldn’t have asked for a better estate agent than Dan. Selling our property was quite a journey and he was brilliant t... Se mer

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Företagsinformation

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Skrivet av företaget

Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

541 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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4,7

Alla omdömen

(541)

45 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

All staff excellent

All staff excellent. Great communication. Proactive and efficient. Very happy that we chose Jackson Stops Reigate for our sale.

11 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We recently completed the purchase of…

We recently completed the purchase of our new home through Jackson-Stops, and we cannot recommend them highly enough.

From start to finish, the entire team was exceptional, but a special thank you must go to Chris and Pip, who were outstanding throughout the process. Our transaction involved a very long and complicated chain, and their professionalism, expertise, and determination were instrumental in keeping everything on track.

Chris and Pip were always approachable, responsive, and proactive, providing regular updates and expertly managing communications between all parties. Their patience, kindness, and calm reassurance made a potentially stressful process far more manageable, and we always felt confident that we were in safe hands.

Jackson-Stops' long-established presence and reputation in the area are clearly well deserved. The team's local knowledge, attention to detail, and commitment to delivering excellent service were evident at every stage.

Thank you to Chris, Pip, and everyone at Jackson-Stops for all your hard work and support. We are absolutely delighted with our new home and would have no hesitation in recommending Jackson-Stops to anyone looking to buy or sell a property.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best local Agents

Helpful, knowledgeable, efficient and above everything else the sale process was easy and the house has sold!
Louise has been my point of contact and has been amazing throughout the whole process

11 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional estate agents

From start to finish, Jackson-Stops were excellent. Chris handled our case - his effective communication, attention to detail throughout and friendly manner was a massive reassurance. We are thrilled with our beautiful new property and would recommend Jackson Stops to any of our friends.

8 maj 2026
Omdöme utan inbjudan
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Svar från Jackson-Stops

Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

I cannot recommend Jackson Stops highly enough

I cannot recommend Jackson Stops highly enough. Guy, Trudy and Toby went above and beyond to ensure my home selling experience was seamless, especially impressive at a time when the world is so uncertain. Then to move from being a client to a buyer, Guys ongoing honesty, responsiveness and overall professionalism never waivered and despite some last minute complexities arsing with my purchase. I felt truly supported! Such a positive experience.

27 mars 2026
Omdöme utan inbjudan
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Svar från Jackson-Stops

Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

22 april 2026
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Svar från Jackson-Stops

Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

22 april 2026
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Svar från Jackson-Stops

Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
She contacted the landlord, kept us updated and help find solutions to solve the problem.

15 april 2026
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Svar från Jackson-Stops

Thank you for your five star review of Jackson-Stops.

Betygsatt 1 av 5 stjärnor

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer.

However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value.

When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

29 augusti 2025
Omdöme utan inbjudan
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Svar från Jackson-Stops

We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.

Betygsatt 5 av 5 stjärnor

Sound advice and very helpful guidance…

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

20 mars 2026
Omdöme utan inbjudan
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Svar från Jackson-Stops

Dear Phillip, thank you for your five star review of Jackson-Stops - we are very happy to read about your positive experience when simultaneously buying and selling.

Betygsatt 5 av 5 stjärnor

Good morning

Good morning

I live in France and have a property in Pimlico which is looked after by Jackson Stops;
I suddenly stopped receiving rent from my tenant even though I received confirmation of the payment every month ; thanks to Anya Carlyle this has been resolved
and we are back on track ;
thank you Anya !

28 februari 2026
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Svar från Jackson-Stops

Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.

Betygsatt 1 av 5 stjärnor

Poor service

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue.
In any case, the interaction felt dismissive, rather than professional. Plenty of other agents manage to handle high-value properties professionally without treating potential buyers like time wasters. So choosing to take my business elsewhere.

31 januari 2026
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Svar från Jackson-Stops

We are sorry that you felt dissatisfied with the interaction, however we would like to clarify our position and reassure you that our approach was both professional and standard practice.

For properties of this nature, we routinely confirm a buyer’s position prior to arranging viewings. This is done to ensure that viewings are offered to proceedable and suitably positioned applicants, and to protect our clients’ interests. Requesting an outline of funding or proof of funds at this stage is not intended to be intrusive, nor is it a judgement on affordability, but rather a normal part of qualifying enquiries for high-value properties.

At no point was it suggested that questioning an asking price equates to an inability to proceed. Valuation discussions are, of course, a normal part of the market. However, understanding a buyer’s position remains essential when managing demand, expectations, and access to viewings on behalf of our vendors.

We regret if the tone of the conversation did not come across as intended, but we are confident that our conduct was professional and appropriate. Many buyers appreciate this clarity and structure, particularly at the upper end of the market.

We respect your decision to look elsewhere and wish you every success with your property search.

Betygsatt 5 av 5 stjärnor

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

6 januari 2026
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Svar från Jackson-Stops

Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

I would like to thank Jackson Stops…

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

27 november 2025
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Svar från Jackson-Stops

Dear Sarah, we are pleased to have secured a sale for you and will pass on your kind words to Zyan, Harry and Sophie. Thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

29 november 2025
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Svar från Jackson-Stops

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

Betygsatt 5 av 5 stjärnor

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

26 november 2025
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Svar från Jackson-Stops

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

3 november 2025
Omdöme utan inbjudan
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Svar från Jackson-Stops

Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.

Betygsatt 5 av 5 stjärnor

Brilliant service from Jackson Stops

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

14 februari 2025
Omdöme utan inbjudan
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Svar från Jackson-Stops

Dear Philip, clients who decide to regularly return to us demonstrate the exceptional service everyone can expect to receive when they work with us, and we are so pleased to read your review and you kind words. We are delighted to have achieved for you, and thank you for your five star review of Jackson-Stops Hale and Chester.

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