Logotyp för Izzi of Baslow
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Izzi of Baslow Omdömen 388

•
TrustScore 5 av 5

4,8

Klädbutik
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I felt very comfortable ordering from Charlotte at Izzi. I had numerous questions about the jacket I was buying but was assured if I needed I could return for a refund. It was good to try the o... Se mer

Betygsatt 5 av 5 stjärnor

Have internet shopped a few times and have had a great experience shopping at Izzi of Baslow. Really enjoy the videos posted online and sorry to hear the shop is closing and a very happy retirement t... Se mer

Betygsatt 5 av 5 stjärnor

Shortly after ordering my boots I received a call from a lady (sorry can’t recall her name) who wanted to let me know they weren’t in perfect condition because the soles were slightly marked where som... Se mer

Betygsatt 5 av 5 stjärnor

Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected. Izzi have an excellent... Se mer

Företagsinformation

  1. Klädbutik
  2. Butik för modeaccessoarer

Skrivet av företaget

Peak District’s best kept secret, Izzi of Baslow stocks ladies fashion from Marc Cain, Luisa Cerano, MaxMara, Paul Smith and more. Fancy joining The Izzi Family? Sign up to our weekly newsletter and get 10% off your 1st full-price order. As always, we look forward to your visit - online or in store. Love, Izzi and the Girls xxx

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

388 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Joseph Ribkoff jacket

I felt very comfortable ordering from Charlotte at Izzi. I had numerous questions about the jacket I was buying but was assured if I needed I could return for a refund.
It was good to try the outfit on at home and get an honest opinion from family.
The jacket is beautiful and I can't wait to wear it. Parcel was delivered next day.
I wouldn't hesitate to order again.
Many thanks
🥰

26 mars 2026
Betygsatt 5 av 5 stjärnor

Excellent

Have internet shopped a few times and have had a great experience shopping at Izzi of Baslow. Really enjoy the videos posted online and sorry to hear the shop is closing and a very happy retirement to Izzi and also pleased that the internet shopping is still available😊😊

1 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Disappointing service

I was given a discount code which did not work when I tried to purchase my item. I find your shipping costs very high considering that it takes 4-5 days to arrive and no tracking number is ever given.
Your prices are always much more than other retailers offering the same items and I find this offputting

9 mars 2026
Omdöme utan inbjudan
Logotyp för Izzi of Baslow

Svar från Izzi of Baslow

Hello Jenni,

Thank you for your feedback.

Firstly my apologies. You're absolutely right, we had technical issues with our discount code over a weekend at the end of February.

You may have emailed about it during the weekend, I responded creating the order with the relevant discount applied. Thank you for persevering, it's very frustrating when things like this happen.

With reference to shipping costs and timings, we try to keep everything as competitive as possible and keep order turn around times to a minimum. We use Royal Mail as we feel they are reliable and we always provide a tracking number which we email at the point of despatching your order.

Lastly, our pricing structure is based around suppliers RRP prices, however we do offer a
Price Match service should you find our items elsewhere at a lower price. Please always contact us if this is the case, we are very happy to help. All our information regarding the Price Match is available on our website.

I'm sorry you felt disappointed Jenni. We really value our customers and definitely don't want anyone to feel this way.

With best wishes, Izzi and the Girls.

Betygsatt 4 av 5 stjärnor

Returns correspondence

Izzi of Baslow have now replied (I think I may have been rather hasty due to a previous bad experience I had from a different supplier), they have received my return and i have received a refund, thank you Izzi of Baslow.

Very disappointed, I have emailed twice asking for their returns procedure and address but I haven't had a reply!

12 mars 2026
Logotyp för Izzi of Baslow

Svar från Izzi of Baslow

Hello Lisa,

Thank you for your feedback. I'm so sorry you're unhappy.

To clarify we did respond to your email, I wonder if the correspondence was delivered to your junk file? Or maybe we were less prompt than you expected. Which ever is the case, I'm sorry you were so disappointed.

For reference our return procedure is available in detail on our website under UK Returns. Please also note we are always available to call if necessary too. 01246 582500.

We received your return parcel on Saturday, the refund processed yesterday, Monday.

Please do accept our apologies, we don't ever intend to upset our customers.

With best wishes, Izzi and the Girls.

Betygsatt 5 av 5 stjärnor

Lindsey Brown Kaftan

Initially ordered as item was a really good price. Received a call from Izzi of Baslow to discuss sizes and they were really helpful. Item received the next day. Absolutely outstanding customer service.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Most pleasant and helpful ladies at…

Most pleasant and helpful ladies at Izzi.
The raincoat I had delivered was a size too small - so they immediately found and sent me the larger size, which is quite perfect..

Thank you. 💐

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Charlotte,

Charlotte,
Was a great help from start to finish .
Great products and great service .

26 januari 2026

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