The initial ordering was very knowledgeable and helpful. Sent the correct part, but it was damaged on arrival. Within one day they sent out a replacement. It arrived in two days in perfect cond... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Paid almost $4k for a Mr Cool system. They were paid immediately (4/1/26), the next day got an email saying the system was shipped, but no freight company or tracking number provided. Waited till 4/6... Se mer
Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours! It keeps the... Se mer
18k mini split Easy Pro. 2nd Ingram purchase and coulld not be more pleased with the level of service and exceptional products we received. Yes, one could purchase elsewhere but Ingrams goes th... Se mer
Företagsinformation
Om Ingrams Water & Air
Informationen kommer från olika externa källor
Because my name is on the business, I work hard to make sure you get the best possible shopping experience. I look forward to hearing your comments.
- Doug Ingram
(Founder and CEO)
We'll Be Here If You Need Us
Skrivet av företaget

- Quality Products
- Name brand heating and air conditioning equipment with some of the best warranties in the industry!
- Affordable Prices
- When businesses get greedy, customers pay. And that's not what we're about! We offer some of the lowest prices available on heat and air conditioner systems, because we believe God called us to help those who need it.
- Lifetime Tech Support
- Call us at any time for FREE technical support right over the phone.
Kontaktuppgifter
50 Remington Way, 42051, Hickory, USA
- 800-360-1569
- support@iwae.com
- iwae.com
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ingrams was great to work with
Ingrams was great to work with. I bought a Mr. Cool mini-split and the condenser was delivered by UPS upside down and damaged. Ingrams promptly handled the problem and sent a replacement and picked up the damaged condenser.
I installed the mini-split and could not get the heat to work. I received help from Mr. Cool's technical support (it was not always quick to respond) but did respond to emails better than phone calls. We finally determined that the 2nd condenser was defective. Mr. Cool sent a replacement and I installed it and it works extremely well.
I am happy with how Ingrams handled my purchase. Mr. Cool (not Ingrams) could use a few more technicians to respond to requests for help.
I would purchase from Ingrams again and would recommend them to anyone.
Lindsey knows her product line and…
Lindsey knows her product line and helped me with my making an informed decision.
Garage Mods
The rep, Matthew McKinney, that answered my call was knowledgeable and able to assess the space that needed to be heated and cooled and the insulation that was going to be placed in the walls and ceilings. Also, he was able to add to the order the accessories that needed to be used.
There is one area that was disappointing and that was with the shipping. Averitt Express was able to handle the shipment to Norfolk expeditiously, but I was inconvenient for two days because of the 3rd party company that brought the products to my residence.
I customer service is great
The customer service was great, very professional and courteus something that you don't get it from other places.
Something that people are loosing (CARE for others) these guys got it.
THEY HAVE NO RESPECT FOR THE CUSTOMER…
THEY HAVE NO RESPECT FOR THE CUSTOMER AND THEY LIKE SALES BUT NOT RETURN AND ALSO THEY NEVER SHOW ME THE POLICE OF THE COMPANY WHEN I DID MAKE THE ORDER.
ALSO, WHEN I MADE THE ORDER THEY NEVER ASKED ME FOR THE LONG LINE SIZE THAT I NEEDED. THEY ONLY SELES 25 FT LINE SIZE. I FOUND A LINE SIZE IN LOWE 35 FT BUT THEY SAY IT IS NOT TO RETURNED.
Great sales personal
Great sales personal, Patricia Seay
Awesome tech support . William Fleming
Thank you!!
I shouldn't have to pay a restocking…
I shouldn't have to pay a restocking fee to return a product. I shouldn't have to pay to ship the product back. I see where your money is made. I will probably never order any product from you again.
Great 2-stage unit!
Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours!
It keeps the house warm at this time of year, which is what we really want.
These people want you to be satisfied
The phone ordering experience was a pleasure. The product delivery was fast and the condition of the two scratch & dent AC units was just fine. One of the units was repackaged without the remote, but you can use the front controls or the phone app. These are WIFI units so the phone will be my method. Very happy with iwae.com
Don’t do it
Like myself, you may get completely damaged goods a day after the delivery company states they will deliver it. After you have taken the time out of your busy work day to wait between the delivery window of 10am and 5pm to find out after calling them at 5:30pm that they don’t know where the furnace is. Then to get a call back saying they found it and will deliver the next day. They need to hold the company they use for delivery way more accountable or be willing to take matters into their own hands and refund or replace the damage that was done. Try to avoid if you can. Save yourself the hassle and money.
Good pricing and excellent service by…
Good pricing and excellent service by Tammy B. in customer service. I was missing part of the order and she worked with the shipping manager to make sure that the parts were expedited out. She kept me informed all the time with updates. I will buy from them again.
Trane run tru
Great place to get hvac products.
High quality parts and brands.
I would highly recommend Ingrams water and air.
The sales associates are friendly and…
The sales associates are friendly and professional. They always provide great customer service.
Ingrams is the BEST!
I have purchased many mini splits from Ingrams over the years. They are the BEST! You can trust them to provide great prices and ALWAYS ship on time. I would never buy from anyone else!
Eric was great to work with!
Eric was great to work with!! The guys in the warehouse were really good and got me loaded & gone
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








