I'VRE  Omdömen 

303
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Nope as they deducted too much from my account with them. And I never received anything from them, previously they said that they are closing down n I received an email regarding they r closing down n... Se mer

Betygsatt 5 av 5 stjärnor

I shared the I'vre Perfect Trio subscription with my friends, as we all really like perfumes. We love that we are able to sample various fragrances in 8ml sizes, and make sure that they complement our... Se mer

Betygsatt 4 av 5 stjärnor

This is a great way to try multiple perfume without committing to an entire bottle. Perfect for people on the lookout for a scent that like, or generally someone who just like to change things up on... Se mer

Betygsatt 5 av 5 stjärnor

I’m so glad to come across I’VRE as it’s really helps with my choices of perfume and trying out different scents before knowing which scents is the one I love .. I love the travel case as I have subsc... Se mer

Företagsinformation

  1. Parfymaffär

Skrivet av företaget

I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

303 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(303)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I'VRE for the win!

Honestly, at first, I was a bit skeptical because a perfume subscription is a new thing, but I was really amazed by the products. The atomizer looks really nice, and the perfumes are awesome. However, the real highlight for me is the exceptional customer service.

From the moment I signed up for the perfume subscription, I experienced a level of service that exceeded my expectations. The company representatives were incredibly helpful and responsive to all my inquiries. They guided me through the subscription process, ensuring that I received fragrances tailored to my preferences.

27 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly

Honestly, I was hesitant to order from this store. But turns out it was worth it. Thank you Ivre.

11 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Delivery is very slow

Delivery is very slow. Gave excuse there is issue in warehouse and hence cannot delivery earlier. After I told them that I will post on social media to check if anyone has the same issue as me, miraculously the item was picked up by Ninjavan and then delivery arranged.

Received email that I can manage subscription by logging in to my account but that is not true. Asked online agent and was told need to write in and the team will get back within 7 working days. So if you want to cancel, please write in asap and don’t expect they will get back within SLA.

29 juni 2023
Logotyp för I'VRE

Svar från I'VRE

Dear Jay,

We're sorry to hear that you did not have a positive experience with us. We'll bring this up to the team and we'll ensure that this does not occur once again.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Betygsatt 1 av 5 stjärnor

Not delivered, refuse to cancel subscription, stopped replying

Ivre e-mailed that the product was out for delivery. I followed up one week later and they replied the product was not actually sent due to internal delays. I e-mailed them to ask to cancel my monthly subscription and give me a refund. They stopped replying even though I said I would file a police report if they do not cancel the subscription and try to charge my credit card again. Their website does not have any option to cancel subscriptions and they no longer reply to e-mail or Whatsapp messages. Stay away!

(EDIT: Ivre.sg is abusive. They post my personal information in the reply in violation of Singapore personal data protection laws. When Trustpilot deletes their replies, they repost the same reply again and again. Avoid!)

(EDIT: the reply you see below is Ivre.sg's fourth reply. The first three were deleted by Trustpilot for intentionally using personal information, and they have been reported to the Singapore Personal Data Protection Commission.)

(EDIT: After four replies from Ivre.sg were deleted by Trustpilot for disclosing personal information, Ivre.sg complained to Trustpilot that this review is not based on an actual purchase. Avoid!)

1 juli 2023
Betygsatt 5 av 5 stjärnor

Prompt response

Prompt response. Could've been informed earlier that product is out of stock before the order is stated as fulfilled in the site. Other than that, all good with excellent customer service.

7 juli 2023
Betygsatt 5 av 5 stjärnor

Perfect

Perfume selection was great and i can change any perfume every month which is awesome! The packaging was sleek and the quality of the product is 10/10. Highly recommended

29 juni 2023
Betygsatt 3 av 5 stjärnor

Delivery was late by quite a bit but…

Delivery was late by quite a bit but product received is p good

29 juni 2023
Logotyp för I'VRE

Svar från I'VRE

Dear MZ,

We're sorry to hear that, due to an influx of orders during our mid-year sales, our deliveries were delayed. We sincerely apologise for this.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Betygsatt 3 av 5 stjärnor

Service has been really good except…

Service has been really good except for the delays in the delivery service. Ive placed two orders more than a week ago and I haven’t received them till now ;(. Please don’t let this bring ur spirits down. I know you guys can definitely do better!

29 juni 2023
Logotyp för I'VRE

Svar från I'VRE

Dear Jason,

We're sorry to hear that, due to our mid-year sales, our deliveries were delayed and we are deeply apologetic for this. We will improve our processes and ensure that such occurrences will not happen again.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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