I think this is the fourth guitar I've ordered from Ivor Mairants and I will miss them when they finally close down (hopefully not?). All guitars arrived in perfect condition and cannot wait for my ne... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order arrived quickly. Unfortunately the XVIVE USB Wireless System didn't work. I e-mailed them and they sent a return label and a replacement immediately. The new XVIVE arrived in a couple of d... Se mer
I live in Sydney Australia. I'm visiting UK for 5 weeks. I wanted an inexpensive acoustic for finger-style and slide. The perfect little guitar was available at a ridiculously low price. My mate who i... Se mer
I’m very disappointed with my experience. I received a Vintage V100 ProShop LTD “Kossoff” Faded Sunburst guitar in a condition that does not match a new product: - The selector switch kn... Se mer
Företagsinformation
- Musikinstrument
- också i
- Gitarraffär
Skrivet av företaget
Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.
Kontaktuppgifter
London, Storbritannien
- ivormairants.co.uk
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Easy ordering, great price and quick delivery. Only minor gripe is that the order confirmation said I would be notified when the item was dispatched. I wasn't.
I would certainly use IMM again.
The items that I received are…
The items that I received are excellent. The only problem is that one item is missing and it has been a nightmare trying to get any response back from them they have not responded yet to my emails
Given up trying to find what happened…
Given up trying to find what happened to my order which I placed on 21st January 2026
It is shown on the shop site to have been delivered on 14th January 2026 NOT POSSIBLE !!!
All my emails asking where my order is have not been answered
RUBISH SERVICE !!!
Te delivery service was first class
The delivery service was first class, the Vintage revo series session man was perfectly setup out of the box, to say I was more than satisfied was an understatement.
I was blown away.
THANKS GUYS.
A very good service will come again
Special thanks to the people at John…
Special thanks to the people at John Hornby Skewes for giving me an update on the status of my delivery.
Great guitar, sounds lovely.
A great buyin experience.
The website was useful in finding what I wanted, the description was good, delivery worked well and the quality of the item was high. What's not to like!?
Very knowlegable and Helpful
Helpful, on time kept me informed and got what i wanted.
Extremely happy with my purchase
Extremely happy with my purchase. It arrived quickly and was well packaged. Will definitely be purchasing from your company again in the future .
I only received one of my two items ordered
I only received a vintage pick tin and not the Cavern Club liverpools own pick tin. Recieved no reply after emailing a number of times to highlight the issue. Not happy as paid for both.
Now 10 days since one of my items was not received and still no response to any of my emails. No customer service at all....
Non delivery of goods and no communication
I ordered a guitar, noting they offer same working day dispatch with next working day delivery for items in-stock (which mine was listed as being). After 3 days I hadn't received the item, or any further communication, and subsequently attempted to contact them 6 times in total (three emails, one online contact form, and two phone calls to an answer phone) but they did not responded to any of these. I have had to raise a Section 75 dispute with my credit card provider to obtain a refund. Given the other excellent reviews I can't work out why they failed so badly in this case but would warn others against buying from them.
Excellent transaction thank you
Very poor service. Do not use.
Item was upposed to be in stock and 3-4 day delivery. It took almost 2 weeks to arrive. No communication. No delivery update. Didn't' reply to emails I sent and no way to contact you by phone.
Extremely poor and would not recommend you to anybody.
Good product, good service
Nothing much to say other than that the item was delivered as described and is of good quality. Would recommend.
Quick informed service
Quick informed service. Good value. Guitar well set up and as described.
Great guitar, great price!
I purchased an ex-demo electric guitar from Ivor Mairants and I’m super happy with the guitar.
The price was great and despite being ex-demo the guitar was in near mint condition.
The delivery was a little slow, but as soon as I contacted the supplier to question they shipped it out and it arrived the following day, so happy overall with the customer service.
Would buy from Ivor Mairants again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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