iVenture Card International Omdömen 68

Very disappointed as I can't book a single venue in their app with the pass. Customer support team won't help much as they simply say we will update once the issue resolved. Waste of money

Really disappointing experience. I bought a 5-day unlimited attractions pass for Dubai, only to find that the attractions are £500 cheaper if I buy them individually. I got in touch with customer service multiple times over a period of a week, who continuously said they would get back to me about a partial refund, if not full. These last two days they have been completely ignoring me and it's not possible to get in touch with anyone. Avoid like the plague

Customer service is non existent, I tried to get a refund before activating the card and had no response.

It’s expensive and the attractions are usually non peak times and budget versions of the attractions.

I ended up paying twice as what I needed to pay to see the attractions I did.

Definitely one to avoid!

This company is a complete scam, I should have read the reviews before, we buy the package to get a reservation to La Sagrada Familia then we were told it was all booked and had to look for other options, hours later we knew we could not get to any other attractions due to a delay on our connections, we tried to contact them and there was no option to change times or days or a refund , they just said the ticket was “used” which is completely false, we paid, we made a reservation but we couldn’t get there because of connection delays on our trip. Don’t use them this is a SCAM

the company does not have a customer service number, they do not replay back to mails. how is one suppose to contact them. the chat bot is usless.

I purchased a voucher in January 19, 2024 for Athens attractions. I paid 222 euros. However, all attractions were not available as shown by the bookings in the SmartVisit App so I requested a refund. They removed the pass from the app so I never utilized any of the package. I sent email to info@smartvisit for this refund but they never replied back. I chatted to Iventure and their agent confirmed that the refund was processed. However, 6 weeks passed and until now the money has not been returned to my bank.

I have no idea what this service is I don’t recall signing up but I got an email saying I made a purchase ? Why

Really thankful to iventure, the support received while our stay is much appreciated. All the staff is very coordinated and polite. It was worth planning the trip with iventure.

Simplicity, everithing was perfect

I purchased a few of the Iventure options for my family holiday in January - it really worked well and there was a saving versus paying at the venues.

I will definitely recommend.

I have received a reply from iVenture and will add comment at the bottom of my entry.
--------------
Orig: I am being told that i have an iventuture card international.
Ive no idea what it is or if i have one
So I'm sorry but nil points on this.
If i have one then it obviously hadn't done me any good.
I'm currently touring India for 3 months.

iVenture reply: An apology that I and therefore many others were sent the Product Review request - human error apparently. That's as maybe, but to ask me to change my review, well that's a dilemma. Do I give them 5* instead - seems unlikely as i don't even have experience of their product.
I rather suspect they just wanted their response to be seen by as many as possible and for my review to be withdrawn.
As for me, there was no attempt to try and bribe me to change my review. No attempt to get me to buy their product at a discount - which might have worked.
I agree that my review of 1* is probably unmerited and unfair. Oh, go on then -I've upped their * rating by 100%.
My 2* refers to the company rather than this specific product which doubtless is excellent but untested.
Can't say fairer than that.

Big savings on tickets purchase, wide choice of attractions and helpful personnel at online chat. Thank you !

I haven’t purchased anything from you ????

Some of the attractions are no longer available with the pass, but it is still advertised as there when we purchased the pass. It is a little misleading.

Отличный сайт, где есть все экскурсии с огромными скидками. Удобный способ оплаты.

Support from customer service was adequate, just some offered passes had changed the time availability, i.e. one daily pass was diveded into 2 leisure parks, which is not convenient every time. Otherwise good price remains as in the past.

Top decision, top service

Good savings. Combo packages are very good.