Last week ordered the IVG Nexio starter pack, with a selection of different flavors. The battery when fully charged is lasting me two days, I suppose it depends on how many puffs and how long you dra... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great-quality, good-working products. A good, fun selection of different coloured, styled vape bars, and a great choice of available, different flavoured refills. All products; Bars and refills ar... Se mer
Företaget har svarat
Absolutely love this brand and wouldn’t use anything else because it’s value for money and tastes great no reason to look anywhere else because nobody’s beating this company for the vapes they have I... Se mer
Easy to place order online and was here delivered next day super thanks this is my 5 order now and many more to come too
Företagsinformation
Skrivet av företaget
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Kontaktuppgifter
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Storbritannien
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Utmärkt
911 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got them on offer so a absolute bargain…
Got them on offer so a absolute bargain delivered within 2 days 10/10 device
29 juni 2026
Great product and quick delivery.
29 juni 2026
Svar från I Vape Great
Hello,
We’re very sorry to hear that your order hasn’t arrived.
Please contact our Customer Care team at customercare@ivapegreat.com with your order number so we can investigate the delivery and help resolve this as quickly as possible.
Kind regards,
The IVG Team
Really good customer service!A*****
29 juni 2026
Great Service 10(10
29 juni 2026
Staggering Implications
The Zero range would be ideal for helping transition smokers to vapes with ultimately no nicotine. Your system is already graded with eg 0mg, 3mg, 5mg, 8mg which could be used to help reduce intake. Guys this is a real winner. Plus big clouds and great taste. And 10,000 puffs 💚
24 juni 2026
Been using ivg products for 4 years now…
Been using ivg products for 4 years now and I must say loving the xl35 its done me 8 days and still going strong 💪 I ordered 35 boxes of 5 of them will last me ages very happy .
23 juni 2026
Omdöme utan inbjudan
Fast efficient
Fast efficient, never disappointed, have to be honest and try to the vape shops even online and quite honest can’t get better service than this one and I am bloody particular about what are you first class products first class delivery service first class I can’t really fault them in anything and I’ve looked, but I can’t find anything at all
24 juni 2026
Absolutely amazing customer service
Absolutely amazing customer service. I had a problem with my vape and they resolved the matter very quickly and sent me out a replacement. I wish everyone had the customer service skills you guys have. Thanks again.
30 juni 2026
Omdöme utan inbjudan
Super helpfull in resolving my problem
Super helpfull in resolving my problem, very happy with the outcome. Thankyou guys!
24 juni 2026
Fantastic company
Fantastic company. Always keeps you updated on offers and orders.
Orders packed and shipped out in no time. Products have great flavours and they are always bringing new flavours out.
23 juni 2026
Svar från I Vape Great
Hello Kath,
Thank you for your fantastic review!
We're so pleased to hear you were happy with the quick delivery and enjoyed our wide range of flavours. We really appreciate your support and hope you continue to find plenty of favourites in our collection!
We look forward to serving you again soon.
Kind regards,
The IVG Team
Thank you very much for these products
Thank you very much for these products; they are very good. I recommend them—everything is exactly as described.
22 juni 2026
Svar från I Vape Great
Hello,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with your products and that they met your expectations. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to serving you again soon!
Kind regards,
The IVG Team
My fault in a way
My fault in a way, I did not notice my account details were already filled in with old details such as address and tel .
When del address came up with old details I could not change it so asked to deliver to my secure site which was my current address and you confirmed this but delivery stlll went to my old address. It was left in plain site in middle of doorway next to road on which loads of different aged schoolchildren and adults walk all day long. I went and collected it no problem. I class this as delivery failure- also I was charged for delivery but should have been free.
Faults on all sides but product good
23 juni 2026
Svar från I Vape Great
Hi Pat,
Thank you for taking the time to leave your feedback. We're sorry to hear about the issues you experienced with your order.
We appreciate your honesty, and we understand how frustrating it must have been. While we're glad you were able to collect your parcel and that you're happy with the product, we apologise for the confusion surrounding the delivery address and the delivery experience.
As a small gesture of goodwill, we've added 500 loyalty points to your account for the inconvenience. If you need any help redeeming your points or have any questions about how to use them, please don't hesitate to get in touch, we'll be happy to help.
Thank you again for your feedback, and we hope we can provide you with a much smoother experience next time.
Kind regards,
The IVG Team
Fast reliable service...
24 juni 2026
Svar från I Vape Great
Hello Deborah,
Thank you for your great review!
We're delighted to hear you found our service fast and reliable. Your support means a lot to us, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Svar från I Vape Great
Hello Stewart,
Thank you for your review!
We're delighted to hear that you're happy with both our service and our products. We also appreciate your feedback regarding pricing, and we'll be sure to pass your comments on to the relevant team.
Thank you for your support, and we hope to serve you again soon.
Kind regards,
The IVG Team
Perfect perfect fassssst delivery will…
Perfect perfect fassssst delivery will continue to buy from this seller. 🤩🤩🤩🤩🤩
22 juni 2026
Svar från I Vape Great
Hello Susan,
Thank you so much for your amazing review!
We're thrilled to hear you were happy with our fast delivery and that you'll be continuing to shop with us. Your support means the world to us, and we can't wait to serve you again!
Kind regards,
The IVG Team
I haven't received my order #149458
I haven't received my order #149458. I'm from Chester. It was delivered to Walsall. I need help.
24 juni 2026
Svar från I Vape Great
Hello,
We're very sorry to hear about this and completely understand your frustration.
Our Customer Care team is already looking into your order and will be in touch with you as soon as possible to resolve the issue. We appreciate your patience while we investigate and will do everything we can to put things right.
Thank you for bringing this to our attention.
Kind regards,
The IVG Team
Svar från I Vape Great
Hello Kim,
Thank you for your wonderful review!
We're delighted to hear that you find us reliable and that you're always able to get the products you're looking for. We really appreciate your continued support and look forward to serving you again soon.
Kind regards,
The IVG Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.