While there was a delay in shipping, when I phoned they were honest about the issues they were facing and got my order to me with no other problems. Great service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I regularly pre-order Switch games from Itemdrop, and they always provide excellent choice, service and prices. It’s great to find an online store where you can get a reply from a knowledgeable human... Se mer
I'd been looking for ages for an album that was stolen from me/ my room at university when I was 22yrs old. I'm now 65yrs old! I found the one that I was looking for at Item Drop, Sade's Diamond Life... Se mer
Good prices and free delivery, order was dispatched quickly and arrived in perfect condition! Would shop here again :)
Företagsinformation
Skrivet av företaget
GAMES, INTERESTS & PLAY! We provide Gaming, Geek, Pop Culture, Retro, Outdoor & Sports Goods! Welcome to Itemdrop Ltd, your one-stop shop for games, interests, and play. As a family-run business founded in 2010, we are passionate about all things gaming, geek culture, and collectibles. Our "Bricks and Clicks" approach allows us to serve customers both online via our website and marketplaces, as well as in-store at our East Devon location. We offer everything from classic 1980s gaming to the latest consoles, board games, tabletop RPGs, models, creative hobbies, merchandise, and electronics. Now, we're expanding into outdoor games, sports goods, and indoor games like darts! Our competitive pricing and dedication to great service make us a top choice for collectors, hobbyists, and casual shoppers alike. We love what we do—and it shows! Come visit us in-store or browse online to explore our ever-growing selection. TRADE-IN SERVICE Looking to declutter? We’re interested in video games, consoles, retro tech, toys, and pop culture merchandise from all eras! Even if items are broken or in need of repair, we may be able to repurpose them for spare parts. We also accept donations, with proceeds supporting local community events. Items We Accept: ✅ Video Games & Consoles ✅ Media Electronics ✅ Gaming Merchandise ✅ Cables & Wires ✅ Modern Pop Culture Toys ✅ Retro Toys ✅ LEGO ✅ Pokémon Cards ✅ Board Games REPAIR & MODDING SERVICES Having trouble with your electronics? We offer repairs for a variety of gaming and media-related devices, including: Overheating Issues Broken Disc Drives Game Boy Battery Replacement HDMI Port Replacement Disc Repairs …and more! Controller Modding Service Want to take your gaming to the next level? We offer controller modifications including: Custom Buttons & Thumbsticks Custom Paint & Shells Contact us to discuss your perfect setup! CUSTOM PC BUILDING SERVICE Looking for a high-performance gaming PC or a powerful workstation? Let us build your dream PC! Bespoke Builds for Gaming & Work Tailored to Your Budget & Needs Expert Advice on Components & Performance From entry-level to top-tier gaming rigs, we’ve got you covered. WEBSITE CREATION SERVICE Like our website? Let us build one like it for you! Whether you’re starting fresh or need a modern revamp, we provide: Custom Website Design Help Understanding SEO Guidance on General Admin & Usage Prices start from £500. Get in touch to discuss your needs! eBAY SELLING SERVICE Want to sell your items on eBay but don’t have the time or experience? Let us handle it for you! ✔ List your items professionally ✔ Handle photos and descriptions ✔ Manage buyer inquiries ✔ Handle shipping Commission Rates 35% for items under £30 30% for items £30-£99.99 25% for items £100-£299.99 20% for items £300+ Turn your clutter into cash with ease!
Kontaktuppgifter
11 Marine Place, EX12 2QJ, Seaton, Storbritannien
- +44129721935
- info@itemdrop.co.uk
- itemdrop.co.uk
4,9
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Itemdrop
We’ll take that formula any day!
Quick delivery + good prices + happy customer = yay indeed! Thanks for the support!
Great service
Good prices and upgraded my delivery for free anticipating shipping problems(flooding) and v quick support on the phone. Great shop.
25 januari 2026
Svar från Itemdrop
Thank you so much for the 5 stars.
With the flooding issues, we just wanted to stay one step ahead and make sure your order arrived safely and on time. Glad the upgraded delivery and phone support helped.
Really appreciate you taking the time to leave a review, it means a lot to us.
Excellent customer service
My initial order didn't turn up for Christmas (I ordered it early but it got lost in the post).
I emailed back and forth, communication was excellent and I received a refund. I was emailed to say some more had come back in stock so I reordered and they upgraded delivery to 24 hours and I received it.
Over all they turned a bad experience around with their excellent customer service and I was happy in the end.
9 januari 2026
Svar från Itemdrop
Thank you so much for the 5-star review and for taking the time to share your experience.
Sadly, there has been a surprising amount of lost post this Christmas period, something we’ve even discussed with our Royal Mail representative, who’s heard similar feedback from other businesses. While that’s never ideal, we’re really pleased we were able to turn things around for you.
Clear communication and looking after our customers when things don’t go to plan is incredibly important to us, so we’re glad the replacement and upgraded delivery reached you safely in the end.
Thank you again for your patience; it really does mean a lot to us. We feel the disappointment too, when things don’t go as smoothly as they should.
Great indie business
Great indie business, has a great selection of new (and some old) games, always been prompt at shipping out orders. Constant returning customer with no complaints!
29 december 2025
Svar från Itemdrop
Thanks so much for the 5-star review and for sticking with us. We really appreciate it.
Great to hear you’re enjoying the mix of new and older games, and that everything’s been arriving promptly. Always nice to see a returning customer.
Thanks again for supporting an indie business. We hope to see you again soon.
5 stars Excellent customer service
5 stars Excellent customer service and shipped quickly would deffo recommend
1 december 2025
Svar från Itemdrop
Thank you! Really happy to hear everything went smoothly and shipped quickly. Appreciate the recommendation, it means a lot to us!
Svar från Itemdrop
Thank you! Really happy to hear everything arrived quickly and glad we could get you a good price too. Appreciate you choosing us!
Great service and great price!
First time purchaser from Itemdrop and chose it as it had the best price for the item I wanted. There was a small issue with Royal Mail (not the seller's fault - just bad luck) and they could not have been more helpful in getting it resolved. Wouldn't hesitate to use again.
17 november 2025
Svar från Itemdrop
Thank you so much for the review! Really glad we could help get everything sorted with Royal Mail, always a bit of a pain when they wobble, but we’re happy it got resolved quickly.
Appreciate you giving us a try, and we’d love to have you back any time!
Fast service and very helpful (were…
Fast service and very helpful (were quick to respond and very accommodating of a request I had to make for my order)
19 november 2025
Svar från Itemdrop
Thanks so much for the 5★ review! Really glad we could help and get everything sorted quickly for you. Always happy to accommodate where we can. Appreciate the support and hope to see you again soon!
Cutest plushie
Got the cutest plushie ever ! Customer service were easy to reach and quick to reply
10 november 2025
Svar från Itemdrop
Thanks so much for your lovely review! We’re thrilled you’re happy with your plushie and that we could help quickly when you needed us. Really appreciate your support and hope to see you back at Itemdrop soon!
The most prompt delivery
Pre-ordered a new game and ItemDrop sent it out so promptly that it arrived the day before release. Can't complain with service like that!
5 november 2025
Omdöme utan inbjudan
Svar från Itemdrop
Thanks so much for your review! We’re thrilled your pre-order arrived even before release day, we always try to get games out as quickly as possible. Really appreciate your support and hope you enjoy your new game!
Slow dispatch but apart from that fine.
Took over a week to dispatch an item that was marked as 'in stock'. Apart from that everything was fine.
30 oktober 2025
Svar från Itemdrop
Thank you for taking the time to leave your review, and please accept our sincere apologies for the later-than-expected dispatch. Unfortunately, this was a case of timing beyond our control.
Over the past couple of weeks, our sales have more than doubled, and at the same time, my wife (and business partner) had to go into hospital for surgery, while another member of staff faced a medical emergency. This unexpectedly left just two of us trying to manage the workload of four people during an increasingly busy period. Coupled with some computer inventory issues where some orders didn’t make it through to our packing system (easier to miss when there are less of you), it made for a particularly challenging week where we did everything possible with the resources we had.
We expressed our apologies at dispatch for the delay and appreciated your patience through what has been quite a challenging time for our small family business.
While we completely understand your frustration, we wanted to share the circumstances so you know the effort we’ve made to keep things running as smoothly as possible.
Good customer service
Responded quickly when I asked for an update on shipping, good price and game came in good condition.
29 oktober 2025
Svar från Itemdrop
Thank you for your review! We really appreciate your kind words about our customer service and communication, and we’re glad your game arrived safely and in great condition. We always do our best to offer fair prices and keep customers updated along the way.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had a small issue with my order because of Royal Mail (nothing to do with Itemdrop), and honestly, their customer service was brilliant. They were super professional, friendly, and kept me updated the whole time until it was sorted. You can tell they really care about their customers. I’d highly recommend Itemdrop, proper top-notch service from start to finish!
24 oktober 2025
Omdöme utan inbjudan
Svar från Itemdrop
Thanks so much for taking the time to leave this! Really appreciate your patience while Royal Mail sorted things out, and we’re glad it all got resolved in the end. We always try to keep people in the loop and make sure everyone’s looked after, so it’s great to hear that came across.
Thanks again for the kind words and recommendation; it really means a lot to our little team here at Itemdrop!
Great selection and service
I ordered some games and toys online and they arrived fast and in great condition. Will definitely order again.
25 september 2025
Omdöme utan inbjudan
Svar från Itemdrop
Thanks so much for your order and for taking the time to leave a review! Really glad to hear everything arrived quickly and in great condition. We appreciate your support and look forward to sending you more games and toys in the future!
All items order were packaged securely…
All items order were packaged securely with no damage whatsoever. Delivery was also fairly quick.
6 oktober 2025
Svar från Itemdrop
Thanks so much for leaving a review! Really glad everything arrived safely and quickly. We always try to make sure everything’s packaged securely, so it’s great to hear it worked out. Appreciate your support and hope to see you again soon!
Comprei do Brasil e mesmo assim o…
Comprei do Brasil e mesmo assim o produto chegou rápido, bem embalado e sem danos, também foram prestativos no pós compra sanando todas as dúvidas. Recomendo muito, inclusive para compras internacionais.
20 september 2025
Svar från Itemdrop
Thanks so much for your review! We’re thrilled your order made it to Brazil safely and quickly, and that we could help with any questions along the way. Really appreciate your support and recommendation, hope to see you ordering from us again soon!
Great place for games
Wanted a copy of Xenoblade Chronicles X DE on Switch as it was the only one I didn't have - found it here for £45. Game was promptly dispatched after a bit of uncertainty. I was kindly kept up to date by Ilse, who was ready to answer my every query and give me utmost reassurance. Came today which is a day earlier than what was shown. Will use Itemdrop again, great company. Thank you all so much and keep up the great work!
25 september 2025
Omdöme utan inbjudan
Svar från Itemdrop
Thanks so much for your lovely review! We’re thrilled you managed to get your copy and that Ilse could help along the way. Really glad it arrived even earlier than expected! We really appreciate your support and can’t wait to help you with your next game. Thanks again!
Excellent service
Excellent service. Good prices for games. Would definitely buy from again.
23 augusti 2025
Lovely helpful staff,very good…
Lovely helpful staff,very good knowledge of there products very good trade ins great shop stock well please visit
4 juli 2025
Omdöme utan inbjudan
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