Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,5
5 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paid £79 for an emergency dental appointment. Was told they didn't see any infection on the x-ray and did nothing. Called 111 a few days later and got seen by someone who says she had no idea how they couldn't see the infection and have me antibiotics. Several extra days of suffering because I chose to pay these fraudsters £79 for nothing.
Booked in by staff on wrong date and time, £50 deposit taken, no follow up phone call, don't bother, this was at the Romford branch, I still get texts to re-book.
Around 5 years ago I spent £3700 on gum surgery (I was 30 years old). I was horrifically scared of the dentist previously so wanted somewhere private that could meet my needs. At the time I was very happy with the treatment, although when I went back after the gum treatment I was told that it hadn’t worked and they needed to do it again, I burst into tears as it had been very traumatic for me and had used all of my savings as I was so worried I would lose my teeth. I then told I could have a 50% discount. This made me feel uneasy so I decided to leave and not book any further treatments. He had also told me that I needed SIX fillings which at £200 a pop was just not feasible for me. I left and didn’t go to the dentist for another 4 years.
Fast forward to December of 2023, I qualified for free dental care as I was pregnant so tried somewhere new. I had X-rays and was told I have ZERO decay and don’t need any fillings. As you can imagine I was absolutely flabbergasted. I also discussed the gum surgery and have CURED MY GUM DISEASE with inter dental brushing and quarterly hygienist appointments in less than a year. I was also told that the gum surgery I had is usually a last resort and is usually for patients aged at least 50.
I feel exploited and ripped off like my anxiety around my oral health and dentist phobia was used against me to maximise profits. I have awarded 2 stars because the treatment I received was almost totally painless and the equipment they use is far superior to your standard NHS dentist. But I’d get a 2nd opinion before spending vast amounts of money like I did.
EXTORTIONAL rates, £4700 for fillings and gum treatment, queried it then he dropped it to £3500..never will i go there again.
I decided to try the iOra hygienist in Romford for a scale and polish as there’s always a long wait at my regular dentist. £60 for a 30 minute appointment. I should have seen the warning signs after they changed my appointment twice in 2 days.
After arriving early, I was called in 15 minutes late. I spent around 5 minutes in the chair in total, during which the hygienist scraped left and right much like a toddler with a crayon and colouring book. The polish was much the same. I left there without a single tooth being cleaned. Other than my wallet being a little lighter, you cannot tell I’ve seen a hygienist. Before I even got home I started looking up other dentists for hygienist appointments to do a real job.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
