Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
For over 35 years, we've been helping Aussie businesses get more done — the smart way. At ion, we believe in keeping things simple, effective, and tailored to you. You'll have your own dedicated relationship manager who gets to know your business and finds the right-fit solutions to help you succeed. Here’s what we offer: * Software solutions * Printing & scanning solutions * Telecoms solutions * Education solutions * Connect & collaborate tool We're proud to partner with Ricoh Australia to deliver solutions through the Queensland Government’s PIaaS (Printing and Imaging as a Service) Agreement. That means eligible organisations can access hardware and software without owning or leasing it — cutting complexity and costs. It’s a win for your team and your bottom line. Our award-winning product range is backed by reliable software like DocuWare — helping businesses work smarter by digitising documents, automating workflows, and cutting out manual admin. It’s how we turn complex challenges into simple, effective solutions. And because great results come from great relationships, we stick with you — providing the support you need to keep things running smoothly.
2/42 Enterprise Street, Kunda park, 4556, Queensland, Australien
4,5
16 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks very much to John for fixing our printer with new part that was difficult to get from Ricoh. He kept updated and came in to help keep the broken printer running for us thanks Scott Store Manager Nick Scali Bundall
Svar från Ion smart business solutions
Thank you for the review Scott! We appreciate the positive feedback 🤩
John was the most outstanding help, on the ball and was able to support our services printing needs back to full operation in next to no time at all.
Chaise KK Isle of Capri
Svar från Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
John has been our technician for many years. He always goes above and beyond to ensure quality service.
Svar från Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
Had a gentleman name Adam came to have a look at our printer at Mater pathology Sherwood. He was very efficient and super helpful, not just to help us removed paper jam from device he also showed me how to do it for future knowledge. On top of that he did help us adjusted bypass settings for A4 paper and single side copy from document feeder and fews other things which really makes our daily printing a lot more easier.
He definitely deserves more than a 5 stars.
Svar från Ion smart business solutions
Thank you so much for taking the time to leave such an amazing review! ⭐⭐⭐⭐⭐
We’re thrilled to hear Adam was able to not only fix the issue quickly, but also help make your day-to-day printing easier with some extra tips and settings adjustments. That kind of support and knowledge-sharing is exactly what we strive for at ion.
We’ll be sure to pass your feedback on to Adam.
Dear Ion, John comes to look after us at our school. He keeps everything running here smoothly! Fusses after the machines, toner always topped up and bosses us around! He Should’ve been a teacher!! He brings great enthusiasm and very positive energy. We couldn’t do without him 🤩✅✅✅✅✅✅ kindest regards Broni @ Broadbeach State school.
Svar från Ion smart business solutions
Thank you so much for the lovely feedback Broni! 🤩
We’re so glad to hear he’s keeping everything running smoothly at Broadbeach State School and bringing plenty of positive energy along the way. We know how important it is to have reliable support on-site, and we’re lucky to have John as part of the ion team.
Thanks again for your kind words and for trusting ion to support your school ❤️
When dropping more toner to Beachmere SS it was mentioned to Adam that one of the machines had been having and issue with stapling and a phone call was made a couple of days ago. Adam with out hesitation diagnosed the problem and spent time showing me how to log a job and fixed the problem. Thanks for the swift fix Adam.
Svar från Ion smart business solutions
Thank you for taking the time to leave such a great review! We’re so glad Adam was able to jump in, quickly diagnose the issue, and get everything sorted for you.
John is always super helpful and cheerful when dropping off our Toner always offering to take away any empty toners for us. Always such a helpful person to deal with!
Svar från Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
John T is wonderful in presentation, service and manners. Any issues we have John is across them and turns around a quick fix.
Great work JT
Svar från Ion smart business solutions
Thank you for the fantastic feedback! We’re so pleased to hear about your positive experience with John T.
We have had outstanding support from IonSolutions since we started our contract. The technician who comes on site most of the time, John, seems to have great experience. He is prompt, professional and quickly to fix issues. Highly recommend their service!
Svar från Ion smart business solutions
Thank you so much for your kind words and recommendation! We’re thrilled to hear you’ve had such a positive experience with our team since starting with ion smart business solutions.
Jim McKeering Real Estate highly recommends Ion Smart Business Solutions, and in particular technician Adam and his team, for their outstanding ongoing support.
As a business with significant day-to-day printing demands, reliable equipment and service are essential to keeping our office running smoothly. Adam and the team are always available when we need them, ensuring our printers remain in peak working order and that toner supplies are consistently topped up to meet our high-volume requirements.
Their level of service goes well beyond standard maintenance. Most recently, they completed a comprehensive preventative maintenance service, replacing all PCDVs and thoroughly cleaning the entire device, including a full internal vacuum of the machine. Their attention to detail and proactive support gives us complete confidence in our systems.
We truly value the partnership and business support provided by Ion Smart Business Solutions. Their responsiveness, professionalism, and commitment to service make the everyday operations of our office significantly smoother.
Svar från Ion smart business solutions
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
It’s great to hear that Adam and the team are delivering the level of support you need to keep things running smoothly.
Grateful to Adam for his help this week. Same day service to come and fix an annoying issue with our copier. Quick, efficient and effective!
Svar från Ion smart business solutions
Thank you so much for the lovely review! We’re really glad to hear you’re happy with the service. Adam will be especially pleased to hear your kind words – he’s a great part of the team.
Always speedy service with a smile be it delivery or machine service
Svar från Ion smart business solutions
Thank you so much for the lovely review!
A Big Thank You to Greg for going above and beyond for our service, we appreciate all of your help and your prompt feedback and assistance
Svar från Ion smart business solutions
Thank you so much for the lovely review! We’re really glad to hear you’re happy with the service. Greg will be especially pleased to hear your kind words – he’s a great part of the team.
Always like to see Garth coming in to out workplace, always professional, friendly & takes pride in his job. Thanks Garth
Svar från Ion smart business solutions
We love hearing this, thank you! Garth really is a huge asset to our team and takes great pride in what he does. We’ll make sure he sees this!
Amazing service, called for toner and they came the same day. Brilliant staff, super friendly and helpful
Svar från Ion smart business solutions
Thank you so much for the review Lisa-Maree. We pride ourselves on our service delivery so this makes us super happy to hear.
Had the pleasure of having Adam come out to our office to fix our printer, very professional, took about 10 minutes and was very quick with his responses since our printer wasn't working. Helped us over the phone aswell.
Svar från Ion smart business solutions
Thanks so much for the 5 stars! We’re thrilled to hear Adam got you back up and running so quickly. He’s a legend when it comes to fast fixes and friendly service. Appreciate you taking the time to share your experience!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
