Excellent service, very knowledgeable and friendly staff. Took prescription, measured up and got great glasses 2 weeks later. Due to a high prescription I had to get the very thinned lenses and even t... Se mer
Företaget har svarat
Plats
Byt platsBruntsfield Place 162- 164, IOLLA, EH10 4ER Edinburgh, Scotland, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent experience. Welcoming staff who were helpful but didn’t pressure me to buy anything on my initial visit. Took my time thinking about my style over two visits and bought my second pair of IOL... Se mer
Företaget har svarat
The staff are charming. They have excellent design, without all the bells and whistles but still sharp enough! Customers of any age would find a shape, material and colour to suit. They are extremely... Se mer
Företaget har svarat
Wonderful Staff that listen to my needs and as well as giving good advice, they understand that i have more knowledge of my own very unique eye care needs. Mine are very unique also requiring vary... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Kontaktuppgifter
Bruntsfield Place 162- 164, IOLLA, EH10 4ER, Edinburgh, Scotland, Storbritannien
4,7
Utmärkt
54 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional service
Friendly and patient support when buying my glasses topped by an offer to revisit lenses when I had eye surgery
13 februari 2026
Svar från IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Excellent service
Excellent service, quality product and a brilliant price point. Will definitely use again and recommend to others!
13 februari 2026
Svar från IOLLA - Bruntsfield
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar från IOLLA - Bruntsfield
Hey Craig, thanks for taking the time to leave this review! We’re so glad you have had a great experience with us but sorry to hear it wasn't a 5 star experience. Please don't hesitate to contact our Customer Support team on help@iolla.com to let us know if there was anything more we could have done to make it a 5 star experience for you. We look forward to hearing from you.
Excellent experience
Excellent experience. Welcoming staff who were helpful but didn’t pressure me to buy anything on my initial visit. Took my time thinking about my style over two visits and bought my second pair of IOLLA glasses and sunglass clip ons. Would highly recommend them for their service and quality of products.
3 februari 2026
Svar från IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Sanju! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Svar från IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Ben! Thanks for taking the time to write us this review. We hope to see you again soon.
Wonderful experience!
I was recommended by a friend, so I popped by to check it out. The staff was cheery and so helpful with the whole process! You can just bring you prescription (from within the last 2 years), pick frames and lenses type, pay and within a week, it was ready for collection. That was so easy, and honestly, the hardest part was choosing the frames XD
25 januari 2026
Omdöme utan inbjudan
Svar från IOLLA - Bruntsfield
Hey Grace, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Svar från IOLLA - Bruntsfield
Hey Joan, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Lovely choice of frames
Lovely choice of frames, friendly service and advice on first time varifocals. Great prices. X
29 januari 2026
Svar från IOLLA - Bruntsfield
Hey Catherine, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Svar från IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Anne! Thanks for taking the time to write us this review. We hope to see you again soon.
Wonderful Staff that listen to my needs…
Wonderful Staff that listen to my needs and as well as giving good advice, they understand that i have more knowledge of my own very unique eye care needs. Mine are very unique also requiring vary focal readers , which they have always been more than happy to do for me.
The Staff are also very helpful finding the correct size frame for my prescription, as well as my preferred fashion/style.
Love Iolla and love the fact Ive now a branch in my area of town .
28 januari 2026
Svar från IOLLA - Bruntsfield
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great Glasses
Great, friendly staff, a wide and funky range of frames and very quick turn around to pick up new glasses. All in all a good experience.
22 januari 2026
Svar från IOLLA - Bruntsfield
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great shopping experience
The selection of frames is excellent, and the price is transparent and very reasonable. The shop assistants were lovely and made the whole experience fun. Thanks!
20 januari 2026
Svar från IOLLA - Bruntsfield
Hey Katie, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Fantastic experience from starr to finish
Lovely shop. Clear pricing and no pressure to buy. Glasses were delivered super quickly as well.Overall a great experience.
17 januari 2026
Svar från IOLLA - Bruntsfield
Hey Donna, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great addition to Bruntsfield area
Great addition to Bruntsfield area. The staff were happy to let us browse and helpful when needed. A great shopping experience with products priced at the right level. Thank you!
14 januari 2026
Svar från IOLLA - Bruntsfield
Hey Rachel, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.