internetspecs.co.uk Omdömen 

897
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mark was just fantastic! I put in a query and he rang me back really quickly. He advised me what glasses to get my dad based on his prescription and was very honest explaining what would be best... Se mer

Betygsatt 5 av 5 stjärnor

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Se mer

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Betygsatt 5 av 5 stjärnor

I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a lo... Se mer

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Betygsatt 5 av 5 stjärnor

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not... Se mer

Företaget har svarat

Företagsinformation

  1. Glasögongrossist

Om internetspecs.co.uk

Skrivet av företaget

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

897 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(897)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very helpful

Very quick service. Spoke to a lovely gentleman on the phone who was very friendly and helpful. Really helped me out when I needed it, thank you.

6 september 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Natalie,

Many thanks for your supportive review. We're really glad that you found our service to be helpful.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Amazing customer service

Company Review (internetspecs.co.uk)

I had a really positive experience with Internetspecs. The owner, Mark, personally called me several times to answer all my questions and reassure me before I ordered — proper old-school patient customer service that’s second to none. Prices are very competitive too.

The only slight downside is that the website could be a bit newer design , and I would have appreciated more written detail about lens coatings and maybe options for Zeiss, but maybe that's the geek in me!

But overall, the service and support far outweigh that, and I’d definitely recommend them.

Reykjavik Eyes Rikhard review:

The Reykjavik Eyes Rikhard glasses are easily the best I’ve ever owned. Ultra-lightweight thanks to their screwless titanium design, they feel like wearing nothing at all yet remain incredibly strong and flexible. Stylish, durable, and unbelievably comfortable — once you try them, it’s hard to go back to regular frames.
---
Buying experience was excellent and the glasses themselves are fantastic - thank you Mark!

29 augusti 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi James,

Thank you immensely for your detailed review. We're really pleased that your experience with us was positive and we hope to be able to help you with your glasses again one day.

Best wishes,

Internet Specs

Betygsatt 5 av 5 stjärnor

Thoroughly Pleased Customer

I was thoroughly pleased with the service and the product. I would reorder from Internetspecs.co.uk in a heartbeat!

1 juni 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi,

Thank you very much for your kind review. It means a great deal to us.

Warm regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Fast turnaround, quality glasses

Really happy with the clarity and workmanship - just as good as my previous glasses made by my local optician. They had my order finished and shipped out within one week. Apparently they have a system to track if you keep checking the order status page - I did and they gave me a call after a few days to let me know they are almost finished.

1 augusti 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi David,

Thank you so much for your supportive review. We're really glad that you're happy with your glasses.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

The customer service is excellent- a…

The customer service is excellent- a team member phoned me to actually recommend I switch to a less expensive lens option which would be more suited to my needs. I’m delighted with my glasses.

6 augusti 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Cath,

Thank you immensely for your support. We're really glad that you like your glasses and that you were happy with our customer service.

Best wishes,

Internet Specs

Betygsatt 5 av 5 stjärnor

Trustworthy seller

Trustworthy seller. Repeat customer. Took 2 weeks to arrive, but worth the wait. Could not get these frames locally. Well made prescription glasses. Well packaged. Easy online ordering service. Thank you. Will use again.

2 augusti 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Dong,

Thank you for your detailed review. We're pleased that you found our ordering process easy and we look forward to hopefully helping you with your glasses again in the future.

Best regards,

Internet Specs

Betygsatt 1 av 5 stjärnor

no option to opt out of cookies

doesn't seem to be any way of opting out of spam and cookies on theire website - only option is to "accept all"

9 augusti 2025
Omdöme utan inbjudan
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi,

Thank you for taking the time to share your feedback. We appreciate you raising this issue and understand your concern regarding cookie options. We’re currently in the process of upgrading to a newer version of our website, which will allow visitors to accept only essential cookies if they prefer. We expect this to be available soon and hope it will provide a more flexible and transparent experience.

Kind regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Had a great experience

Had a great experience with Internet Specs. The service was quick and with a personal touch. Would highly recommend.

10 juli 2025
Omdöme utan inbjudan
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Jon,

Thank you very much for your enthusiastic review - it means a lot to us.

Warm regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Outstanding personal service

Outstanding personal service. we needed a replacement frame for our daughter as she broken her frame and it was discontinued at local shops and Mark gave us an excellent service and found the frame

15 juli 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Joanne,

Thank you so much for your kind review. We're pleased that we were able to provide the frame for your daughter.

Best wishes,

Internet Specs

Betygsatt 5 av 5 stjärnor

The default quality lenses were not…

The default quality lenses were not available for my prescription, so the company gracefully upgraded to the superior quality lenses for free.
Safe packaging with good protection ensured my new glasses arrived undamaged.
Thank you very much!

16 juli 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi,

Thank you for your supportive review. We're glad that you're happy with the lenses and the packaging we used.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

I am delighted with my purchase

I am delighted with my purchase, I can’t speak highly enough of the service I received, it was excellent and the prices are very competitive too. I would definitely purchase from them again and wouldn’t hesitate to recommend to friends and family.

23 juli 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi JR,

Thank you for your supportive review. We're really pleased that you're happy with your purchase and our service and we hope to be able to help you again one day.

All the best,

Internet Specs

Betygsatt 5 av 5 stjärnor

Outstanding customer service

I am a repeat customer as the customer service is outstanding. Every order I have made has been perfect! Thanks Mark for your excellent communication and for providing such a personalised service - it is appreciated!

15 juli 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Rhian,

Thank you so much for your enthusiastic review! It means a lot to us. And thank you for coming back to us once more. We truly appreciate your custom.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Amazing

Amazing, glasses delivered so quickly and with lovely case. Thank you very much!

25 juni 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi,

Thank you for your supportive review. We're really pleased that you're happy with your purchase.

Best wishes,

Internet Specs

Betygsatt 5 av 5 stjärnor

The team at Internet Specs were great…

The team at Internet Specs were great at keeping me up-to-date during the progress of the order. When I asked questions, they phoned me straight away to answer my queries. I'd recommend them.

5 juni 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Vicki,

Thank you immensely for your supportive review. We're glad that you were happy with our communication.

All the best,

Internet Specs

Betygsatt 5 av 5 stjärnor

I got precisely what I ordered at a…

I got precisely what I ordered at a fraction of the price I paid my optician for the same frame and lenses. So good I ordered 1 pair for distance and a second pair for reading. I’ll be back!

16 maj 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Jules,

Many thanks for your enthusiastic review! We're pleased that you were able to save money by coming to us.

Warm regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

Good communication

Good communication re delivery.
Very happy with the glasses and would recommend this company

30 maj 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Jayne,

Thank you very much for your kind review. We're glad that you're happy with the glasses.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

My glasses were damaged in transit…

My glasses were damaged in transit between transitions and internetspecs who responded very quickly. I received a new pair of glasses as ordered in only a few days. I am extremely pleased with the glasses and the price.

21 maj 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Peter,

Thank you for your 5 star review. We're glad that everything turned out well and we were able to expedite the replacement glasses for you. The courier service from the prescription house to us usually runs smoothly but unfortunately your order got damaged in transit and so we had to reorder the glasses. Thankfully, this is a rare occurrence. 

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

When my frames arrived they were too…

When my frames arrived they were too small for my face , internetspecs were great , i ordered a new frame, returned the first pair and was refunded really quickly , great company i will definitely use them again

1 maj 2025
Omdöme utan inbjudan
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi Andrew,

Thank you for your kind words. We look forward to helping you with your frames again in the future.

Best regards,

Internet Specs

Betygsatt 5 av 5 stjärnor

My glasses lens were of a larger size…

My glasses lens were of a larger size so had to be specially made. The team at internetspecs kept me fully informed by email and telephone.
The glasses did take longer to arrive but I was very happy with them when they did. I will more than likely use this company again.

24 april 2025
Logotyp för internetspecs.co.uk

Svar från internetspecs.co.uk

Hi,

Thank you very much for your detailed review. We look forward to hopefully helping you in the future with your glasses.

Warm regards,

Internet Specs

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