Never received my order
Never received my order.
I placed my order Black Friday (day after thanksgiving). I ordered 2 saddle ornaments. 1 for my horse trainer and 1 for me. The purpose of the ornament was to be paired with a bottle of whiskey as a Christmas gift for my horse trainer. Never happened…. She only got the bottle of whiskey.
I contacted costumer service directly from their website. He response time was quick. Within an hour quick. I was given a USPS tracking number. They said they shipped the order 12/10/21.
I went to USPS tracking to request updates. Never received movement and it is 12/22/21.
I am calling USPS to make sure this is a legit tracking number.
Because every time I contact costumer service I get the same automated email about how it’s DHL & USPS fault.








