Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Se mer
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Se mer
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Se mer
Företagsinformation
Skrivet av företaget
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Skrivet av företaget
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktuppgifter
35 Green Mountain Drive, South Burlington, VT 05403, USA
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful staff
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equipment was delivered which kept us on schedule.
3 juli 2024
good products at good prices
good products at good prices. Excellent selection. Very knowledgeable people on the phone.
24 juni 2024
Communication was prompt and…
Communication was prompt and professional. Goods were in stock, price was reasonable and payment and shipping were easy. Overall, I would highly recommend.
20 juni 2024
Price factor
Online process ordering was a brief, item in stock, price was a major factor
20 juni 2024
Great prices.
I ordered parts for my chart recorder. Instrumart had great prices compared to my other suppliers. They also had stock on hand that they were able to ship overnight. That helped us resume production quickly.
17 juni 2024
Amazing, all around.
Quick quotes, accurate lead times, amazing customer support when needed.
18 juni 2024
Very good service and price
18 juni 2024
They had exactly what I needed at a…
They had exactly what I needed at a reasonable price. I received it quickly. Thanks
17 juni 2024
Great service.
Had the product needed in stock.
Shipped immediately and arrived promptly the following day.
13 juni 2024
Great communication and support
Great communication and support. The process was handled very expeditiously.
12 juni 2024
Flow meter in a hurry
Found the best price and available flow meter. Shipping was pretty quick and tracking was provided in a timely manner without having to ask for it.
7 juni 2024
Great company to deal with
Great company to deal with. Very good communication and always helpful with orders
7 juni 2024
Item took a lot longer than expected
Item took a lot longer than expected. Delivery date was put back and I was never informed. I didn't find out until I called wondering where my package was. Also after receiving my package, I had questions about a items I didn't receive, so I called and left a message, but still haven't heard back from them.
3 juni 2024
Svar från Instrumart
Hi Frank,
Thank you for taking the time to leave us with this feedback. I reviewed your order and do see that the manufacturer delayed the order by 1 week. We do our best to provide the most accurate lead times possible at the time of the order however, due to various circumstances that can arise with the manufacturer, these dates can sometimes change. We aim to communicate these changes as soon as they are known to us. I spoke with Dan, the engineer assigned to your order, who mentioned speaking with you over the phone a couple of times regarding the status of the order. He also contacted the manufacturer to try to expedite. Ultimately the manufacturer was unable to improve the ship date which Dan notified you of via email and gave the option to ship NDA once the order arrived to us.
We did also search our phone records and did not see any voicemails from you. Our apologies for missing your call. I let Dan know you had some questions and asked that he give you a call back.
If there is anything else we can help you with, please let us know.
Have a nice day,
Lindsey
great experience
everyone I dealt with was polite and friendly and had
no problem guiding me through the process of returning my item for recertification.
31 maj 2024
EXCELLENT FROM START TO FINISH
The folks at Instrumart always provide the best service from system design to after sale service. I have been doing business with them for years and have never been let down.
23 maj 2024
sales and technical support
Having immediate response whether sales or technical and extra services will be most helpful.
21 maj 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.