Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Se mer
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Se mer
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Se mer
Företagsinformation
Skrivet av företaget
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Skrivet av företaget
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktuppgifter
35 Green Mountain Drive, South Burlington, VT 05403, USA
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have purchased many transducers over 8 years.
Have purchased many transducers over the years. When the normal brand was not available, Instrumart helped me find a comparable unit. Purchased 2 and had problems after a couple months. Come to find out the product that was suggested by Instrumart did not work for Wastewater. This same situation happened to a fellow contractor. I wish Instrumart would have made it right with the wrong part that was sold to us.
3 februari 2025
Svar från Instrumart
Hi Brian,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate the opportunity to make things right.
After reviewing your order with Liam, the engineer assigned to your order, we found that the original product requested was from a manufacturer that is no longer in business. To accommodate this, we provided a recommended alternative. Unfortunately, we later discovered that this replacement wasn’t the best fit for your application. Once this was identified, we promptly sourced the correct items, which were ordered and shipped within a week.
Additionally, we issued an RMA for the incorrect parts. As of today, we haven’t yet received the returned units, but the RMA remains open. Once we receive them, they’ll be evaluated for a possible credit.
If you need any further assistance or would like us to resend your RMA details, please don’t hesitate to reach out.
Best regards,
Lindsey Dion
Order Management Team Lead
Great Customer Service
We recently purchased several TidBit sensors for a stream monitoring project. Dwight Mohn was very helpful in getting the price quote and ensuring we received our products in a timely manner.
29 januari 2025
Excellence!!!
Every experience with Instrumart is a pleasant one. Sammi, Angelo, Mike C are all top notch!
5 februari 2025
Omdöme utan inbjudan
Great service, good at notifications
The customer service is helpful and informative. Upon shipping the order they provided me with emailed tracking.
20 januari 2025
great team to work with
great team to work with, quick, inteligent , knoledgable compassionate and client service oriented team
16 januari 2025
very helpful with the meter and fast…
very helpful with the meter and fast turn around time.
16 januari 2025
PRODUCT AVALAIBILITY
THE INSTRUMART STAFF ARE VERY HELPFUL AND KNOWLEDGEABLE WITH THE PRODUCTS
7 januari 2025
Satisfacción plena.
Los productos solicitados y que luego hemos comprado, son de muy buena calidad. La atención comercial y el soporte técnico siempre han sido de lo mejor.
No hay necesidad de pedir a Instrumart la información técnica de los productos, todo ello está en su página web.
3 januari 2025
Satisfactory
31 december 2024
The product is a Keller product
The product is a Keller product, which is very adequate. the shipping was quick which we appreciate.
23 december 2024
The product was delivered in good…
The product was delivered in good condition and on time.
19 december 2024
Sales department prompt and reliable
Sales department prompt and reliable. Great service over all!
22 november 2024
Dwight and his team are always spot-on!
22 november 2024
Great communication and prompt service…
Great communication and prompt service . Ordered a new replacement instrument and it came very quickly.
19 november 2024
Hard to get response back when asking…
Hard to get response back when asking for information.
14 september 2024
The product was on time and satisfied…
The product was on time and satisfied the needs of my project.
13 november 2024
Knowledgeable and Patient
Their Solution Engineers and Technicians were extremely knowledgeable, and in my case, they proved to be extremely patient with someone who has very little experience and knowledge in the field. they helped me to find and confirm the best products and options for my project, and politely assisted with all my questions regarding configuration, installation, and troubleshooting as they arose.
3 oktober 2024
Great products...
Great products...
Personnel always very helpful, spot on and in the know.
B & J has been a customer for years and will stay that way...
LEO gauges are of great quality and work great.
3 november 2024
The application engineer understood my…
The application engineer understood my request and responded in timely manner.
25 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.