Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Se mer
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Se mer
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Se mer
Företagsinformation
Skrivet av företaget
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Skrivet av företaget
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktuppgifter
35 Green Mountain Drive, South Burlington, VT 05403, USA
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found a spare part that was quite…
I found a spare part that was quite difficult to find. The purchase was quick and easy.
1 augusti 2025
Ignored multiple emails on a technical query
I had technical questions about the products I bought. I emailed Patrick McGaw who replied without adequately answering my question. Then he ignored my next 4 emails sent over nearly 2 months. I also emailed Sales to check that Patrick still worked for the company, but after 11 days I've had no reply from Sales either.
11 juni 2025
Omdöme utan inbjudan
Svar från Instrumart
Hi Paul,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration you’ve experienced. It looks like your follow-up emails were unfortunately missed in Patrick’s inbox, which is why you didn’t get the timely responses you should have.
Patrick will be giving you a call shortly to address your technical questions directly and ensure everything is resolved. We appreciate your patience and the opportunity to make this right.
Best,
Lindsey Dion
Order Management Team Lead
Excellent and Knowledgeable Service
I called twice and both times received probably the best customer service I've had in 20 years.
23 juni 2025
Technical support was very good
Technical support was very good. Delivery was better than originally promised.
2 juli 2025
Knowledge and availability
Knowledge and availability. Able to ship same day as order. very good!
1 juli 2025
Reliable stock values
Reliable stock values. Sales rep convinced that items are indeed in stock and ready for immediate shipping.
Order process went smooth.
18 juni 2025
prompt response (which I like the…
prompt response (which I like the best). friendly and politely communication
25 juni 2025
The company personnel were helpful and…
The company personnel were helpful and got the gauge calibrated right away, I did alert them to the address change but they did not change it and my gauge ended up in another state.
24 juni 2025
Customer Service at it's best!
The Instrumart team understood we were in a bad situation and worked with the manufacturer to expedite delivery of custom gauges so we could deliver product ontime.
9 juni 2025
Quick response to my technical question…
Quick response to my technical question and shipment of sensor.
6 juni 2025
Svar från Instrumart
Hello Paul,
Thank you for taking the time to share your feedback with us.
I reviewed your order, and you are correct. While the shipping delay was outside of Instrumart’s control, the lack of communication on our part was not, which I can assure you is not our standard practice. Unfortunately, this was an oversight, and for that, we sincerely apologize.
We appreciate your business and hope that we can earn your trust on a future order.
Best Regards,
Lindsey Dion
Order Management Team Lead
Quick Service
Very helpful in getting us the parts across the country the next day. Great customer service.
29 april 2025
Brynn is always great to work with and…
Brynn is always great to work with and responds in a very timely manner! I plan to work with her whenever I can.
15 april 2025
Excellent purchase.
15 april 2025
Professional and timely
10 april 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.