We used Installsure to arrange our IBG insurance for a tender we were working on, and the whole process was straightforward from start to finish. Karan handled our enquiry and was extremely helpful th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In their most recent message Installsure wrote “ We fully respect the Financial Ombudsman Service “. The following are quotations from letters to me from the Ombudsman Service which seem to con... Se mer
I was very anxious about dealing with installsure not for any particular reason other than I find dealing with insurance companies difficult by nature. I dealt with an advisor called Becks and she gui... Se mer
Företaget har svarat
Claimed on a composite front door ( fitted 9 years ago ) that had cracked and although it took some time had good communication and door was fitted by local firm who was on InstallSure list of appro... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fast-forward your way to the best Insurance Back Guarantees and business insurance cover. Installsure - the broker that understands the risks domestic and commercial installers face.
Kontaktuppgifter
40 Rushworth Street, SE1 0RB, London, Storbritannien
- installsure.co.uk
3,9
Bra
196 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not worth the paper
Ha ha. Safestyle uses these. Received my documents yesterday and hoped this morning to make a claim for my faulty installation through Installsure. Apparently one of the conditions for a claim is that the company your grievance is against has gone ceased trading!
3 september 2020
Omdöme utan inbjudan
Svar från Installsure
Thank you for this review. To clarify our position, Installsure are an administrator of insolvency insurance - the policies we provide cover the guarantees issued by tradesmen against the event of that installer ceasing to trade due to insolvency.
Whilst the original installation company continues to trade it is their responsibility to resolve any issues under the terms of the guarantee they have issued to you. In such cases, the Installsure insurance policy is not yet active and no claims can be entertained.
For the reasons above we would urge you to contact the installer at your earliest convenience to commence claims proceedings as per the original guarantee terms.
Should you require any further support or information on this matter, please contact our team again or visit our website at https://installsure.co.uk/homeowners.
Worthless Installsure Guarantee
Had an extensive triple glazing install by Everest. Issues were scheduled for rectification but appointment was cancelled due to Covid-19 restrictions. Seeking a further appointment, found that Everest had gone into administration. Claimed under Installsure warranty, but claim denied as partly paid (20%) by credit card.
This company will find any excuse to fob you off and avoid paying. Read your Installsure contract carefully to ensure that they will not be able to exclude your claim. There are enough exclusions for them to exclude almost any claim.
Essentially their guarantee is worthless.
2 september 2020
Omdöme utan inbjudan
Svar från Installsure
Thank you for your review. I am sorry that you have been unable to recover the losses suffered via our Insurance cover on this occasion, as you may have anticipated. As explained in our communication with you previously, Section 75 of the Consumer Credit Act 1974 - a finance or credit card provider is liable for goods which are purchased using a finance agreement or credit card, where the goods prove to be defective - even if the financial agreement or credit card are only used to pay for some of the total value of the goods concerned.
Going forward, please note that Section 75 of the Consumer Credit Act 1974, only applies from the date of completion for a period of 6 years. Any defect which occurs outside of this timeframe but still within the period of the Installsure policy cover should be referred back to Installsure by submitting a new claim without consideration of these specific clause.
As always, we would encourage all policyholders to carefully review our full terms and conditions document upon receipt and/or visit our website at https://www.installsure.co.uk/ for further information and guidance concerning Installsure and our products.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.