What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Se mer
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Following the accident, I phoned this company. Amazing service, they listened carefully and made me feel at ease because I was the innocent driver. The communication was fantastic and they were extre... Se mer
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Chris has been fantastic throughout this whole process. Having never been involved in a car accident I wasn’t sure where to start, but he immediately took everything off my hands and has provided cont... Se mer
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The whole process from start to finish was nothing short of excellent. I received regular updates from yourselves and the repair garage, the replacement car was delivered and ready and waiting fo... Se mer
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We take the pain out claims for non-fault drivers. If you’ve been in a road traffic accident that wasn’t your fault, Innocent Driver is here to make the process simple, fast and stress-free. We’ll arrange the repair of your vehicle, provide a like-for-like replacement car to keep you on the road, and manage the full claim on your behalf. Our service is completely free to use – we recover the costs directly from the at-fault insurer, meaning you don’t pay an excess and your no-claims bonus should not be affected. We also work with a panel of experienced injury solicitors who can support you if you’ve suffered an injury as part of your accident. From your first call through to completion, our focus is on clear communication, expert handling and outstanding customer service – so you can get back to normal as quickly as possible, without being left out of pocket. We help passengers, motorcycle riders, pedestrians and cyclists too. So if you're involved in an accident on the road, make us your first port of call.
227 Sauchiehall Street, G2 3EX, Glasgow, Storbritannien
Har besvarat 100 % av sina negativa omdömen
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Excellent customer service from start to finish from Amy at Innocent Driver. Very much worthy of a 5 star review.
Couldn’t thank Amy enough for all the help she has giving me in sorting my claim out I was in a hire car a few days after my bump and now been giving the all go on my car been repaired very efficient giving it’s been the Christmas and new year holiday period
10/10 quick service. made the process quick and smooth! highly recommend
My experience has been made easy by the members of staff explaining everything to me right from the start.
Great customer service jenny was really helpful and made whole experience alot easier 👍
Amy has been so helpful. It has been a tricky case and she has been patient, persistent and reassuring. Thank you Amy!
at first contact ,the process was explained clearly
Great communication, really helpful and very fast with solving claim
Reggie
Excellent customer service from bex and the team always on hand to answer any queries and questions. As someone who knows nothing about cars or claims they made the process easy and stress free from start to finish.
Jennifer couldnt of been more informative and calming over the phone told me all the information clearly over the phone and completely put me at ease.
I’m extremely grateful for the help I received with my no-fault claim from Amy. The process can be overwhelming, but everything was explained clearly and handled with professionalism from start to finish. Communication was consistent, questions were answered promptly, and I felt supported every step of the way. I highly recommend their services to anyone needing help with a no-fault claim.
I don’t know what I would have done without Innocent Driver! My accident was made particularly more complicated having been hit by a commercial fleet vehicle - but it was handled for me almost entirely out of my hands, and I had a replacement van for work the next working day.
I had a non fault claim in the middle of November and the case was dealt with within the month!!! They were absolutely brilliant with keeping on top of communication with the other party and Cathy kept me updated every step of the way! I would 100% recommend to anyone needing help with an accident
I found the experience very good at helping me with a situation that ive never been in. If it hadnt of been for innocent driver i wouldnt have had a clue as to what to do. Thankyou for your help and advice
Contact was great and explained what would happen. Very happy.
Staff were great, very professional and able to action queries swiftly.
Would definitely recommend.
They made a stressful situation very stress-free and easy.
The entire process was seamless, the customer service was excellent. My case handler Amy Hamilton did a particularly good job.
Used Innocent Driver for a non fault claim. Helped me through the complete process step by step. Would definitely recommend to anyone in the same situation.
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