What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
What a pleasure to find an honest hard working company who grasped my claim from the 1st phone call and took charge of a slightly complicated case . They communicated everything crystal clear so I c... Se mer
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Following the accident, I phoned this company. Amazing service, they listened carefully and made me feel at ease because I was the innocent driver. The communication was fantastic and they were extre... Se mer
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Chris has been fantastic throughout this whole process. Having never been involved in a car accident I wasn’t sure where to start, but he immediately took everything off my hands and has provided cont... Se mer
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The whole process from start to finish was nothing short of excellent. I received regular updates from yourselves and the repair garage, the replacement car was delivered and ready and waiting fo... Se mer
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We take the pain out claims for non-fault drivers. If you’ve been in a road traffic accident that wasn’t your fault, Innocent Driver is here to make the process simple, fast and stress-free. We’ll arrange the repair of your vehicle, provide a like-for-like replacement car to keep you on the road, and manage the full claim on your behalf. Our service is completely free to use – we recover the costs directly from the at-fault insurer, meaning you don’t pay an excess and your no-claims bonus should not be affected. We also work with a panel of experienced injury solicitors who can support you if you’ve suffered an injury as part of your accident. From your first call through to completion, our focus is on clear communication, expert handling and outstanding customer service – so you can get back to normal as quickly as possible, without being left out of pocket. We help passengers, motorcycle riders, pedestrians and cyclists too. So if you're involved in an accident on the road, make us your first port of call.
227 Sauchiehall Street, G2 3EX, Glasgow, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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The speed of which my case was handled ,
was so professionally dealt with.
Great service, quick to get back in contact, and resolved any issues I had. They dealt with everything.
Quick and easy service. Jenny had great communication throughout the whole process and relieved a lot of potential stress.
I had a great experience with Jennifer at innocent driver! Very professional and prompt. Would highly recommend
Amy was excellent to deal with and informed me of all that would and was required in this instance. She answered all my question diligently and without hesitation. This makes things so much more pleasant to deal with when the best of attention is given.
The company was very helpful and prompt. It took the pressure off us thank-you.
Bex was really friendly and helpful made the whole process easy and stress free I had to have minimal input she sorted everything.
Good communication, pleasant members of staff. Great outcome.
Amy was a massive help through what seemed to be the worst time of my life. Her communication was second to none. She was also so helpful and any queries I had she answered straight away. I would highly recommend people to use Innocent Driver. Thankyou so much. X x
Made my experience so much easier. Never had to make any claims before but Bex done everything for me and answered any questions I had very quickly. Has been a pleasure to use this company.
I contacted Innocent Driver on the recommendation of my preferred repairer after initially making an enquiry with another accident management company. The contrast in service blew me away. I filled in a simple enquiry form online and within minutes received a call from Amy. She answered all my question about the service and how they could help with repairing my car and keeping me mobile. Amy then handled my claim and from that point onwards I received daily updates and had all my emails replied to on the same day. Amy you’ve been great and I would have no hesitation recommending Innocent Driver as a result of your outstanding customer service. Thank you, Chris F.
My car was damaged while parked outside of my house, and the driver did not offer their insurance details. I was introduced to Innocent Driver who I contacted to see if they could help. From the outset they were very helpful and guided me through the process.
Jennifer kept me up to date regularly and worked hard to get the drivers insurance company to accept liability.
I would highly recommend this company to anyone who finds themselves in this position.
Very accommodating and Jenny made the process so easy and relaxed. She was very attentive and kept me updated on everything and explained anything I didn’t understand along the way.
From start to finish was kept up to date on the progress of my claim. Effortlessly handled and professionally dealt with by Bex and the team.
Really can’t fault the service. Updates were regular and the process from calling them to repair went smoothly and without any hassle or cost.
My son was involved in an no fault accident which was referred to Innocent Driver. Throughout the process, we were looked after by Bex Lee who was hugely attentive and correspondence & phone calls were all responded to promptly and we were kept up to date throughout the process.
Extremely positive experience.
Kenny C
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