Infrared Heating Supplies Omdömen 149

Excellent service and very friendly.
Very accommodating with delivery.

I thought the service I received was excellent & efficient

I’ve had my infrared heater for 5 years and then the remote stopped working . Mohamed sent me a new one and talked me through setting up very patiently . It’s a great heater and looks great too . I highly recommend this company .

Arrived two days later, very pleased with the service

I don't even have the heater yet, and I want to give this company 5 stars.
(I will update when I receive it)

In this modern enshitification era, these review sites have become a balance of 5's or 1's, with 3's being relegated to an unnecessary 'did their job ' -like status. It seems to be the only way to counteract poor services, slightly impacting their bottom line. But on the flip side, highlighting and promoting businesses that go above and beyond.

Mistakes happen, they're frustrating to say the least, but it's how a company deals with those mistakes that makes the difference.

In this case, it wasn't a very big mistake; a different, much larger corporate entity decided to charge me additional Tax on this item. Obviously, they're impossible to get a hold of, so I reached out to Infared to obtain further information as to why. Not only did they get back to me within minutes, after hours, but they also offered to refund the amount, and have done so before the heater has even arrived.
This is the mark of brilliant customer service, and upon this interaction alone, I would recommend this company to anyone looking for Heating Supplies.

Again, I will update when the heater arrives, but, for now, even if this thing turned up in pieces, I'd blame it on EdFex.

Advice and delivery was spot on. Haven't had the appliance fitted yet so cannot comment on the item

Good product. Much more discreet than the panel heaters. 1800w is powerful - would suggest that it can heat larger areas than advertised

Wick prompt service by phone and delivery was prompt!💪

Great product. Excellent delivery service. So far really impressed with the mirror

Great service

Excellent customer service, incredibly quick dispatch and a fantastic product - far outdid my expectations. Couldn’t be happier and would highly recommend.

Great product

Fast delivery, competative price and easy transaction.

Arrived quickly well packaged. Good price. Love the way the heating output feels. Very different to a standard radiator. Has a nice led light around the edge. Very happy with purchase.

Just installed it. Early days but I think it will be perfect for warming me up at my lathe in my unheated workshop.

I have bought several infrared heaters from this company and have always been very impressed with the results. The heat emitted is like standing in the sun!

Good item. Very quick delivery. Well packaged. Easy to assemble. Thanks

Fast delivery, outstanding product. Be aware that brackets might be stuck to the underside of the polysterene inserts, in case they are not easily seen. Just a great product.

great service gave us a discount,very friendly team.