Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Well i have to say I am so glad we stumbled upon this company.Our contact was Cameron who phoned came the following day demonstrated a panel had a chat advised us on what we would need for effective h... Se mer

Betygsatt 5 av 5 stjärnor

Very good to deal with: prompt response to enquiry, came out to demonstrate panels and undertake survey very soon, sent quotation quickly with excellent follow up. As others have said, there is no har... Se mer

Betygsatt 5 av 5 stjärnor

From start to end, my experience with Infrared Group was great. Michael came for an assessment very quickly after our first contact, and the next day I was having my new heaters being installed. The i... Se mer

Betygsatt 5 av 5 stjärnor

I didnt know what to expect when Keiran came to expain about infrared heating.He was most informative,having a very good knowledge of the product. At no time did I feel under pressure to purchase... Se mer

Företagsinformation

  1. Värmeteknik

Skrivet av företaget

Your all-in-one electric heating specialist. All products supplied and fitted.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Winter has arrived!

Now that the winter is here I've been able to test these FIR heaters. They are wonderful. So easy to programme and so cheap to run. I would definitely recommend this company to anyone as they answer all my queries. Thank you Nathan and your installers at infraredgroup.co.uk

16 januari 2025
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi John,

Thank you for your fantastic review! We're so pleased to hear that you're enjoying your FIR heaters and finding them both easy to use and cost-effective to run. It’s great to know our team, especially Nathan and our installers, could assist you and answer all your queries.

Your recommendation means a lot to us! If you ever need any further support or have any questions in the future, don’t hesitate to reach out.

Cheers,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

Delighted with product and customer service

I have now purchased 8 panels from this company to make best use of my battery storage on my solar panels. Aaron was helpful from the outset and assessed each space for the heater required. I am very pleased with the outcome and the efficiencies I can now enjoy. They are slim, easy to use, unobtrusive and get many compliments from visitors. The customer service offered by this company and Aaron in particular is second to none. So pleased that I used a local company who clearly understand how to treat their customers

25 oktober 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi Stuart,

Thank you so much for your wonderful review! We're thrilled to hear that you're making the most of your battery storage and solar panels with our heaters. It’s great to know that Aaron was able to assist you in finding the perfect solutions for your space and that you're happy with the efficiency and design of the panels.

Infrared Group Team

Betygsatt 1 av 5 stjärnor

Not happy

To buy expensive heater I would expect customer service to reply on my query.
I do not recommend.

5 december 2024
Logotyp för Infrared Group

Svar från Infrared Group

Hi Veronika,

Please do contact us on 0333 090 7160 in future for a much faster reply to any queries you have.

Thanks,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

Cattery heating

What a great company to deal with.:-helpful, knowledgeable, excellent customer service and efficient.
I have just replaced my calor gas heaters in my boarding cattery with 6 x 350w programable panels which were quick and easy to install and program. Result is a stable easy to maintain temperature with no condensation so I don’t have to run anymore dehumidifiers so that saving will pay too run 2 of the panels and the cost of gas more than covers the running cost of the other 4 panels so savings all around I’m so happy I’ve ordered another 5 panels for my other building.
Many thanks for your help and support.

6 december 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi Richard,

Thank you so much for your fantastic review! We're delighted to hear that our programmable infrared panels have made such a positive difference in your boarding cattery, providing stable temperatures while eliminating condensation and reducing energy costs. It’s great to know that the installation was quick and easy, and that you’re already seeing the savings add up!

We truly appreciate your trust in us and your decision to order more panels—it means a lot. If you ever need any further assistance, we’re always happy to help. Thanks again for your support!

Thanks,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

The company was very helpful and not…

The company was very helpful and not pushy. When they installed the panels they didn’t leave a mess. The panels have made such a difference to our house in such a short time. Highly recommend to anyone who wishes to have a warm house and new technology

31 augusti 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Thank you for your kind words! We're so pleased to hear that you had a great experience with our team and that your new infrared panels have made such a difference in your home. We always strive to provide a hassle-free installation and a warm, comfortable living space for our customers.

Your recommendation means a lot to us! If you ever need any further assistance, we’re always here to help.

Many thanks,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

A warm feeling in every sense...

This really has been so good - SO helpful. I was rather slow picking up the programming procedure but Aaron was absolutely brilliant; kind, patient and wonderfully understanding. Thank you for the assurance I can ask as often as I need. The ceiling panel heaters are brilliant and the company perfectly matched. Thank you for your patience and expertise. 😊

1 november 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Thank you for such a thoughtful review! We’re so happy to hear that you’re enjoying your ceiling panel heaters and that Aaron was able to provide the patience and support you needed. We believe that great customer service is just as important as the product itself, so it’s wonderful to know you felt reassured throughout the process.

If you ever need any further assistance, don’t hesitate to reach out—we’re always happy to help. Enjoy the warmth and comfort of your new heaters!

Thanks,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

Infrared group

Infrared group
I dealt with Michael at infrared group a few months back and cannot thank him and the team enough, I myself struggle with technology and English isn’t my first language I really thought I’d have a few issues but Michael and the team really helped me through everything almost like a step by step guide.
Michael and the team sat down with me and was very patient, I have been using their heaters for while now and can’t express enough how much warmer and cheaper they are, I bought one of their smallest models and cannot believe the difference, I am looking forward to hopefully working with them again as they were a delight to speak to. I myself personally don’t normally review but it would have felt wrong to not give props to these guys for the professionalism and patience they have shown me.
Once again thank you infrared group.

4 mars 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi Jani,

Thank you so much for your heartfelt review! We're truly grateful for your kind words and so pleased to hear that Michael and the team could provide the support and patience you needed. We believe that everyone deserves clear, step-by-step guidance, and it's wonderful to know that we could make the process easy for you.

It’s fantastic that your heater has made such a noticeable difference in both warmth and cost savings! We’d love the opportunity to work with you again in the future, and we’re always here if you need any further assistance.

Thank you again for taking the time to leave this review—it really means a lot to us!

Thanks,
Infrared Group Team

Betygsatt 5 av 5 stjärnor

I bought again!

I bought my first panel off Infrared Group just over a year ago and since then I have wanted to get the whole house done but it was just finding the time to do so. I thought i would pop into the showroom to look at finishing my house with infrared (the showroom is incredible btw) i got an amazing deal for being a repeat customer and buying a further 6 panels which i could not be more happy with. great service - great after sales care and an all round amazing product! ps i love the photo panel of my dogs. thanks guys!

3 maj 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi Robyn,
Thank you for your amazing review! We're thrilled to hear that you've been so happy with your infrared panels that you decided to complete your whole house with them. It was great to have you visit our showroom, and we're delighted that you loved the experience (and your photo panel of your dogs 🐶)!

We truly appreciate your continued support and are glad we could offer you a great deal as a repeat customer. If you ever need anything, from advice to after-sales support, we’re always here to help.

Thanks again for your kind words and for choosing Infrared Group!

Betygsatt 5 av 5 stjärnor

Thanks infrared group!!

We are so pleased! Arron from Infrared group came and fitted 4 infrared heating panels in our 2 bed home. One 700w NRG panel on the ceiling in our living room, another in the kitchen, and 2 350w NRG panels in our children’s bedrooms. We are so pleased we decided to choose the infrared route, we didn’t know much about it before speaking with Aaron over the phone, he was so transparent and explained all the options available to us and worked out what wattage we needed to heat our rooms. As soon as the panels are turned on we can feel the heat straight away and we never leave them on for long! Very friendly service and a quick and neat job. Thanks infrared group!!

9 maj 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Thank you for your fantastic review! We're so happy to hear that you're loving your infrared heating panels and that Aaron was able to guide you through the process with transparency and expertise. It’s great to know that your home is feeling warm and comfortable, and that the instant heat and efficiency of the panels are making a difference for your family.

We truly appreciate your kind words about our service and installation, and if you ever need any further assistance, we're always here to help!

Thanks again for choosing Infrared Group!

Betygsatt 5 av 5 stjärnor

The panel was slim and lightweight

The panel was slim and lightweight, making it perfect to replace old and broken heaters.

3 juni 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Thank you for your review! We're glad to hear that you found the panel slim and lightweight, making it a great replacement for your old heaters. Our goal is to provide efficient, space-saving solutions, and it’s great to know it worked well for you.

If you ever need any further assistance, we’re always happy to help!

Betygsatt 5 av 5 stjärnor

Great product great service had 2 lots…

Great product great service had 2 lots of heaters separate orders
Would recommend

29 april 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Thank you for your kind words and for your continued support! We're delighted to hear that you’re happy with both your heaters and our service. Your recommendation means a lot to us!

If you ever need anything in the future, we’re always here to help.

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish. I had never heard of infrared heating before. I have explored the option of getting an air source heat pump, but have been put off by hearing many horror stories. After speaking with a specialist at Infrared, they guided me through the alternative options available. Everything was very simple and straight forward and they managed to get my panels installed the following week. I have had the panels in for 2 months now and have already seen my energy bills drop.

I went for ceiling mounted panels and some custom image panels throughout the house. The printing on the panels was amazing and I am looking to place another order on my loft conversion. Thanks again Aaron.

11 april 2024
Omdöme utan inbjudan
Logotyp för Infrared Group

Svar från Infrared Group

Hi James,

Such kind words.. We are so happy we could help. Happy saving :) Infrared Group Team

Betygsatt 5 av 5 stjärnor

Great, friendly team with an amazing service.

"I have had an amazing experience with Infrared Group and Nathan. We hired them for underfloor heating and the final result was superb. Throughout the process, they treated us with respect and kept us informed of any changes. Nathan was dedicated to ensuring that we were happy with the end finish and we really appreciated the personal touch he added to his work. I highly recommend Infrared Group and will definitely use their services again in the future."

11 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional service

I recently had a successful job completed by Infrared Group, and I couldn't be happier with the results. The custom panels they installed have not only left my rooms looking great but also perform exceptionally well. They blend seamlessly into the decor, and you can hardly tell they're heaters. Since the installation, our energy bills have significantly decreased, and the rooms heat up much faster. Daniel Sidebottom was a pleasure to work with throughout the entire process, making it a seamless and enjoyable experience from start to finish. I highly recommend Infrared Group for their outstanding service and efficient heating solutions.

17 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nothing but praise …

We have nothing but praise for the expert, efficient and friendly team who replaced our bungalow's gas-fired combi-boiler with the company's "Mirrorstone" electric combi-boiler at a super-competitive all-in price - accomplishing the entire job in just one working day, including re-routing the water-pipes on re-siting the boiler unit from out of its kitchen cupboard into our now much more spacious airing cupboard after taking away its separate hot-water cylinder and header-tank, etc., as well as the now redundant cold-water attic tank, plus tidying-up and vacuuming at the end of the day, leaving the worksite spotless!

We can only wish more people who, like us, aspire to becoming environmentally-friendly energy-users, could more easily know what is on offer from this genuinely helpful company we had happened upon in our internet-search for eco-friendly companies ...

24 juni 2023
Omdöme utan inbjudan

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