Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Informed Repricer is an automated repricer for professional online sellers who want to increase their profits and grow their business. Informed Repricer uses AI-powered technology to automate your price changes and protect your profits.
176 Miller Rd, 07405, Kinnelon, USA
2,7
5 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a horrible company!
We scheduled a zoom call with this company and they never showed up for a call!
What a horrible unprofessional company!
Can you imagine what kind of support you will get once they get your money?
Do not recommend this company!
I am a potential new customer and it appears this repricer does not care much about their customers. While others do their best to help these people just dont care.i asked them to help me by uploading my listing as I could not do it myself and my previous repricer had done this and they did not help. I wrote them again and they brushed me off. Buyer beware they are overpriced and basically dont care about customers.
Your software is the best on the market and quick responses to any questions we have.
Did a lot of research about repricers. I tried few and this one is the best. We have been using it for 2 years now and it was a great move. We saw an increase in sales. I especially like the AI repricing.
I am really unhappy with informed.co formerly appeagle. Up until this week, my plan was $25 and covered all marketplaces. I received a refund email this week for $25 and when I investigated why I was told that my plan was no longer being offered. In order to maintain the same services, it would now cost $199 per month! That is an extortionate price increase of 800%!!!
The support agent Patrick informed me that notifications were sent out about this to clients but I did not receive them. It may have gone to spam. So I have a situation where my repricing service stopped suddenly at the BUSIEST time for online sellers. Funny time of the year to put such pressure on online sellers, eh? I then asked the agent if he would give me one more month of access for $25 so I could migrate to another provider. I am a small retailer and cannot afford this $199. He refused this. He did offer a rate of $99 for three months but that is still a 400% price increase. On the basis that I have been a customer for years, I consider this disreputable.
So in summary, I am leaving a one-star review because of
1. The outrageous price increase
2. The fact that the communication on this appeared to not filter through (Although as mentioned I was told that the info was shared)
3. The fact that the 1st of December was chosen to no remove the legacy plan. A time which is crucial for online retailers.
4. The fact that customer service in general over the last year appears to have gotten worse and on the 6th September, there were technical issues where I couldn't even click into a product. I was told that it was because the "web hosting service is currently experiencing issues". Was I offered a discount or compensation at that time when I was unable to even use the service? No, I wasn't.
5. Most importantly though, I have been a customer for a long time and I am sure they would have had the ability to help me out but they chose not to.
I don't understand how they can justify such a huge increase in price. I have already found a service provider at the same price as before and the migration took no time at all. It is up and running now.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
